Deputy Chief Operating Officer - Health Plan Metroplus Health Plan IncDeputy Chief Operating Officer - Health PlanNew York, NY$300,000–$325,000 / yearDemonstrated knowledge and experience overseeing a diverse array of managed care product lines of business, managed care claims processing and call center operations, Experience and knowledge in the use of Project Management tools to improve and expand the offerings and services provided by MetroPlusHealth, Experience and knowledge related to customer experience and service, Comprehensive understanding of the principles and practices of managing information systems and services, and a thorough understanding of how operating areas and information services work together to improve current and future results. The Deputy Chief Operating Officer (DCOO) is a member of MetroPlusHealth's Senior Management team and is vital in providing assistance with the oversight, management, and supervision of Operations, in a matrix organizational structure including: Provider Network Operations, Call Center, Credentialing, Facilities, Enrollment & Membership, Vendor Management, Customer Success, and Claims.
Director Consumer Affairs, NA Colgate-PalmoliveDirector Consumer Affairs, NANew York, NY$195,000–$220,000 / yearFor additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf). Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.
Director Consumer Affairs, NA (New York, NY, US) Colgate-Palmolive CompanyDirector Consumer Affairs, NA (New York, NY, US)New York, NY$195,000–$220,000 / yearOur journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. Define key CCE objectives, strategy, and road map to deliver business-building and image-enhancing interaction with consumers, aligned to Global Consumer Affairs (GCA) objectives, for the North America division.
Field Entitlement Advocate HF Management ServicesField Entitlement AdvocateNew York City, New YorkThese systems include but are not limited to TrucareHTML5, Sunguard MACESS Service Module (electronic archiving), Salesforce, ePACES, RightFax, VoIP, Virtual Work Platforms (VPN), creating pdf files (Adobe Acrobat), and MS Office Suite (such as Word, Excel and Outlook), Interaction Client, Jabber, etc. The Entitlement Advocate provides Healthfirst’s Medicare Advantage Plan(MAP), Managed Long-Term Care Plan(LTC), Dual eligible Medicare Plan and Nursing Home members and prospects with obtaining and retaining of financial entitlements for which they are eligible.
Field Entitlement Advocate HealthfirstField Entitlement AdvocateQueens, NY$48,600–$65,960 / yearThese systems include but are not limited to TrucareHTML5, Sunguard MACESS Service Module (electronic archiving), Salesforce, ePACES, RightFax, VoIP, Virtual Work Platforms (VPN), creating pdf files (Adobe Acrobat), and MS Office Suite (such as Word, Excel and Outlook), Interaction Client, Jabber, etc. The Entitlement Advocate provides Healthfirst's Medicare Advantage Plan(MAP), Managed Long-Term Care Plan(LTC), Dual eligible Medicare Plan and Nursing Home members and prospects with obtaining and retaining of financial entitlements for which they are eligible.
Dispatch/Scheduler DRF Water Heating SolutionsDispatch/SchedulerPlainfield, New JerseyIf you're an organized professional who enjoys coordinating schedules, supporting field teams, and delivering exceptional customer experiences, apply today and join DRF Water Solutions as our next Dispatcher/Scheduler . In this full-time role, you will coordinate technician schedules, manage real-time dispatching activities, communicate with customers, and help ensure jobs are completed efficiently and on time.
NewCustomer Service Representative Brighton Health Plan SolutionsCustomer Service RepresentativeNew York, NY$40,560–$47,840 / yearBrighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today's healthcare with our flexible and cutting-edge third-party administration services. The Customer Service Representative assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals.
Customer Support Specialist II | Tues - Sat 1:30PM - 10:00PM Abbott LaboratoriesCustomer Support Specialist II | Tues - Sat 1:30PM - 10:00PMNY$17–$34 / hourManage inbound and outbound customer contacts, including phone calls, voicemail, and email inquiries from providers, sales teams, and other internal customers. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Customer Support Specialist II | Mon-Fri 11:30AM - 8:00PM Abbott LaboratoriesCustomer Support Specialist II | Mon-Fri 11:30AM - 8:00PMNY$17–$34 / hourManage inbound and outbound customer contacts, including phone calls, voicemail, and email inquiries from providers, sales teams, and other internal customers. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Customer Support Specialist II | Tues - Sat. 10AM - 6:30PM Abbott LaboratoriesCustomer Support Specialist II | Tues - Sat. 10AM - 6:30PMNY$17–$34 / hourManage inbound and outbound customer contacts, including phone calls, voicemail, and email inquiries from providers, sales teams, and other internal customers. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Internet Sales Professional Tom's FordInternet Sales ProfessionalKeyport, New JerseyGenerate Appointments and Quotes by Means of Proactive Outbound Prospecting and Lead Activity Management in an Effort to Qualify and Market to Potential Customers. Join Our Team! over the past 60 Years, Tom's Ford Has Won a Dealer Rater “Dealer of the Year Award” As Well As Edmund's 5 Star Dealer Award.
Regional Sales and Marketing Director at Goldfish Swim Schools! New RochelleRegional Sales and Marketing Director at Goldfish Swim Schools!New Rochelle, New York$60,000–$110,000 / yearYour role involves developing compelling marketing programs, implementing cutting-edge sales strategies, leveraging CRM platforms, social media marketing, and event planning to boost brand visibility and sales. Job Description: As our Regional Sales & Marketing Director, you will be at the helm of our sales and marketing efforts, driving the growth of swim lessons and other activities in our competitive region.
Field Service Agent - Bilingual Spanish - Manhattan HF Management ServicesField Service Agent - Bilingual Spanish - ManhattanNew York City, New York$48,600–$65,960 / yearInitiate investigations, partner with other assigned parties to participate in root cause analysis, communicate complex information, take proactive and/or corrective measures and/or recommend solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframes. Manage face-to-face encounters by interacting with customers to provide information in response to inquiries about products and services, improve overall member experience, and reduce waiting time to expedite traffic flow.
NewField Service Agent - Queens - Bilingual Mandarin/Cantonese HF Management ServicesField Service Agent - Queens - Bilingual Mandarin/CantoneseNew York City, New York$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our “North Star” Members and the Providers who service them.
Field Service Agent - Queens - Bilingual Spanish HF Management ServicesField Service Agent - Queens - Bilingual SpanishNew York City, New York$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our “North Star” Members and the Providers who service them.
Field Service Agent - Manhattan - Bilingual Spanish HF Management ServicesField Service Agent - Manhattan - Bilingual SpanishNew York City, New YorkThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our “North Star” Members and the Providers who service them.
Field Service Agent - Brooklyn - Spanish HF Management ServicesField Service Agent - Brooklyn - SpanishBrooklyn, New YorkThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our “North Star” Members and the Providers who service them.
Field Service Agent - Queens - Bilingual Mandarin/Cantonese HealthfirstField Service Agent - Queens - Bilingual Mandarin/CantoneseQueens, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Field Service Agent - Manhattan - Bilingual Spanish HealthfirstField Service Agent - Manhattan - Bilingual SpanishManhattan, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Field Service Agent - Brooklyn - Spanish HealthfirstField Service Agent - Brooklyn - SpanishBrooklyn, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our “North Star” Members and the Providers who service them.