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As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or Associates with 6+ years of experience or a Bachelor's degree with 2+ years of experience.

Overview:
About M.C. Dean M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises.  With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.   Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment.  At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.   We are seeking a Tech Specialist 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. 

Responsibilities:
<ul><li>Analyze system performance and recommend improvements</li><li>Provide support to the system administration and engineering team</li><li>Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems</li><li>Communicate with customers, manufacturers, vendors and system administrators</li><li>Train system users and other system support personnel</li><li>Analyze and modify preventive maintenance checklists for system changes</li><li>Troubleshoot system performance issues and implement corrective actions</li><li>Organize and prepare detailed documentation of system performance, including service request records and analysis</li><li>Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates</li><li>Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems</li><li>Provide on site system support post deployment</li><li>Read and interpret engineering drawings</li><li>Understand SOP and SOW documentation</li><li>Ensure test lab equipment is maintained</li><li>Interface with engineering team to ensure design efficiency</li><li>Interface with internal and external customers demonstrating excellent oral and written communication skills</li><li>Conduct research and development of entire systems and analyze all interoperability and constructability scenarios</li><li>Read blue prints, schematics and statements of work (SOW).</li><li>Coordinate with field personnel and/or engineering team to discuss any potential installation issues</li><li>Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site</li><li>Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).</li><li>Perform all duties with minimal direct supervision</li></ul>All information in this job posting has been designed to indicate the general nature of work to be performed. It is not designed to be all inclusive or be interpreted as a comprehensive inventory of all duties, responsibilities, knowledge, and skills required of this position. 

Qualifications:
<div>Education/Requirements:<ul style="list-style-type:disc"><li>High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or Associates with 6+ years of experience or a Bachelor's degree with 2+ years of experience</li><li>Reliable attendance at customer site during work hours required by customer</li><li>Ability to work a flexible schedule that includes occasional nights and weekends</li><li>Ability to travel domestic and international</li></ul>Desired Qualifications: <ul><li>Agile / Scrum Project management experience</li><li>Certification in CCure 9000 Access Control System</li><li>Biometric systems experience</li><li>Traka Key Management Systems experience</li><li>Perimeter Intrusion Detection Systems experience</li><li>Automation / Ai / ML experience</li><li>Certification in FLIR VMS system</li><li>Microsoft SQL Server and Microsoft Server 2008 experience</li><li>Install and load system operating software</li><li>CCNA, A+, Network+ Certifications</li></ul></div>What we offer:<ul><li>A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.</li><li>An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.</li><li>Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.</li><li>Open and transparent communication with senior leadership as well as local office management.</li></ul>Abilities:<ul style="list-style-type:disc"><li>Exposure to computer screens for an extended period of time.</li><li>Sitting for extended periods of time.</li><li>Reach by extending hands or arms in any direction.</li><li>Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.</li><li>Listen to and understand information and ideas presented through spoken words and sentences.</li><li>Communicate information and ideas in speaking so others will understand.</li><li>Read and understand information and ideas presented in writing.</li><li>Apply general rules to specific problems to produce answers that make sense.</li><li>Identify and understand the speech of another person.</li></ul>

M.C. Dean is Building Intelligence™. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises.
The company’s capabilities include electrical, electronic security, telecommunications, life-safety, instrumentation and control, and command and control systems.
M.C. Dean is headquartered in Tysons, Virginia and employs more than 4,000 professionals engineers,technicians, and staff who deploy worldwide automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

M.C. Dean, Inc

Tech Specialist 2- Clarksville, TN

Access Control

Agile Programming Methodologies

Analysis Skills

Anti-Virus Software

Artificial Intelligence (AI)

Audiovisual

Authentication

Automation

Blueprints

CCNA - Cisco Certified Network Associate

CCTV

Communication Skills

CompTIA Network+

Control Systems

Corrective Action

Cyber-Physical

Desktop Hardware

Documentation

Electrical Engineering

Electricity

Electronic Access Control

Engineering Drawing

Equipment Maintenance/Repair

High School Diploma

Identify Issues

Imaging Application

Information Technology & Information Systems

Internet Security

Internet/Online Service

Interoperability

Intrusion Detection Systems

Keyboards

Laboratory Equipment

Leadership

Life Safety Systems

Maintenance Services

Manual Dexterity

Microsoft Product Family

Microsoft SQL Server

Office Management

On Site Support

Operating Systems

Performance Analysis

Performance Management

Presentation/Verbal Skills

Process Improvement

Project/Program Management

Protective Services

Research & Development (R&D)

Research Skills

Schematics

Scrum Project Management and Software Development

Software Administration

Standard Operating Procedures (SOP)

Statement of Work (SOW)

Surveillance

System Integration (SI)

System Operations

Systems Administration/Management

Systems Analysis

Systems Engineering

Team Player

Technical Analysis

Technical Research

Technical/Engineering Design

Telecommunications

Telephone Skills

Test Lab

Testing

VMS Operating System

Willing to Travel

Writing Skills

[AW]-iCims

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Tech Specialist 2- Clarksville, TN M.C. Dean, Inc

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