OTHER

FEED

UNKNOWN

From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. Pay Range: $48,000-55,000/yr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position).

YEAR

Job Overview & Responsibilities:
As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics. The Front Office Manager will have an average of 10 clinics and will be responsible for all District Front Office Supervisors, SPSCs, PSCs and Scheduling and Referral Coordinators. This position will focus on district front office engagement, environment, and staff performance. Employee will share the mission and values of PT Solutions.  SUCCESS LOOKS LIKE <ul><li style="margin-left:0.5in">Ability to perform at or above budgeted metrics for visits and evaluations</li><li style="margin-left:0.5in">Works closely with Operations and Administrative Leaders</li><li style="margin-left:0.5in">Act as a hiring manager for all open front office positions</li><li style="margin-left:0.5in">Job is to be performed in clinics by spending time in every district, 2x per month with meaningful presence by interaction with patients and staff</li><li style="margin-left:0.5in">Provide coaching that focuses on district front office performance to Referral Management, POC adherence and Customer Service expectations </li><li style="margin-left:0.5in">Accountable for education region on front office process updates</li><li style="margin-left:0.5in">Monitor KPI performance of every clinic regularly. Accountable for all front office KPI’s</li><li style="margin-left:0.5in">Manage front office labor and schedules</li><li style="margin-left:0.5in">Provide coaching to Front Office Supervisors to people manager</li><li style="margin-left:0.5in">Participate in side – by – side mentoring or coaching of staff struggling and matching high performers with mentees for side by side opportunities</li><li style="margin-left:0.5in">Perform other duties or special projects as assigned</li></ul> BENEFITS <ul><li style="list-style-type:none"><ul><li>Competitive compensation with ability to earn performance-based incentives</li><li>Foster a positive work environment by living clinically through PT Solutions core values</li><li>Professional development and career progression </li><li>Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual</li></ul></li></ul>

Qualifications & Pay Range:
EXPERIENCE & SKILLS <ul><li style="margin-left:0.5in">PT Solutions requires at minimum, a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required.</li><li style="margin-left:0.5in">Keyboarding skills, with the ability to type 45 words per minute preferred.</li><li style="margin-left:0.5in">Strong interpersonal, oral (including telephone skills) and written communication skills. </li><li style="margin-left:0.5in">Good organization skills and an ability to prioritize to meet deadlines.</li><li style="margin-left:0.5in">Proficiency in Microsoft Word, Excel, Window-based applications. </li><li style="margin-left:0.5in">Excellent communication and relationship-building skills. </li><li style="margin-left:0.5in">Complete understanding of medical reimbursement and technology.</li><li style="margin-left:0.5in">Knowledge of basic bookkeeping and accounts receivable principles including basic working knowledge of all standard office equipment.</li><li style="margin-left:0.5in">Must have demonstrated skill in prioritizing daily responsibilities and crises to handle a heavy workload</li><li style="margin-left:0.5in">Must be able to work successfully in a fast-paced environment.</li><li style="margin-left:0.5in">Strong customer service skills.</li><li style="margin-left:0.5in">Knowledge of federal and state employment laws and regulations.</li></ul>Schedule<ul><li>Full Time: availability within 7am-7pm M-F</li></ul>Compensation Pay Range: $48,000-55,000/yr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

Company Overview:
Expanding Access to Quality CareAt PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit <a href="https://www.instagram.com/ptsolutionscareers/?hl=en" rel="noopener nofollow noreferrer" target="_blank">Instagram</a>, <a href="https://www.facebook.com/PTSolutionsPhysicalTherapy/" rel="noopener nofollow noreferrer" target="_blank">Facebook,</a> and <a href="https://www.linkedin.com/company/pt-solutions-physical-therapy/" rel="noopener nofollow noreferrer" target="_blank">LinkedIn</a>.

PT Solutions Physical Therapy

Front Office Manager

Accounts Receivable

Administrative Skills

Bookkeeping

Budgeting

Career Development

Clinical Training

Coaching

Communication Skills

Customer Support/Service

Employment Law

Establish Priorities

Federal Laws and Regulations

High School Diploma

Interpersonal Skills

Mentoring

Metrics

Microsoft Excel

Microsoft Word

Occupational Therapy

Office Equipment

Office Management

Organizational Skills

Orthopedics

People Management

Performance Analysis

Performance Management

Performance Metrics

Physical Therapy

Reimbursement

Speech and Language Pathology

State Laws and Regulations

Telephone Skills

Time Management

Typing

Writing Skills

[AW]-iCims

Your future role at a glance:
Location: Evansville, INFacility: Ascension Medical GroupDepartment/Speciality: Family Practice North CrossingSchedule: Full-time 

How you'll make an impact in this role:
Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.<ul><li>Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.</li><li>Obtain and verify insurance authorizations/precertification.</li><li>Complete medical record release requests and schedule/confirm patient appointments.</li><li>Enter, review and submit charges for patient procedures and services daily.</li><li>Collect co-payments and reconcile all daily reports and deposits for accuracy.</li><li>Provide general office and clerical support to assigned area.</li></ul>

What minimum qualifications you'll need:
Education:<ul><li><span data-sheets-value="{"1":2,"2":"High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable."}" data-sheets-userformat="{"2":15293,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":0,"11":4,"12":0,"14":{"1":3,"3":1},"15":"Calibri","16":11}" data-sheets-formula="=clean(R[0]C[-1])">High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. <ul><li><span data-sheets-value="{"1":2,"2":"High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable."}" data-sheets-userformat="{"2":15293,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":0,"11":4,"12":0,"14":{"1":3,"3":1},"15":"Calibri","16":11}" data-sheets-formula="=clean(R[0]C[-1])">Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.</li></ul></li></ul>

Life at Ascension: Where purpose meets opportunity:
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer:
 Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener"> EEO Know Your Rights (English) </a> poster or <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf" target="_blank" rel="noopener"> EEO Know Your Rights (Spanish) </a> poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click <a href="https://www.e-verify.gov/about-e-verify" target="_blank" rel="noopener"> here </a> for more information. 

Benefits:
Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community  Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Ascension

Office Assistant Family Practice North Crossing

Documentation

Employee Assistance Plan

Family Medicine

Fast Food

Healthcare

Medical Office Administration

Medical Records

Medicine

Military

Nonprofit

Patient Assessment

ADAPTED_NOW

Qualifications Minimum Qualifications/Experience: · 6 years of sales management experience with 6 years of banking management experience: OR 6 years of sales management experience with 2 years of Woodforest Branch Manager’s experience; OR a Bachelor’s degree and 4 years of progressively more responsible bank operations and sales management experience. Conduct frequent branch visits to ensure adherence to bank policies, consistency in sales and marketing efforts, successful implementation of new products and services, and to develop and maintain strong professional relationships with branch employees and host retail partners.

<div><div id="requisitionDescriptionInterface.ID1469.row1">Retail Regional Manager-071347</div><div></div><div id="requisitionDescriptionInterface.ID1499.row1"><div id="requisitionDescriptionInterface.ID1515.row1">Description</div> Take the next step toward your new career today!Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!The Retail Market Manager is responsible for leading the overall performance and environment of retail branches.  This position leads and directs the branch teams in achieving outlined goals and in establishing the foundation necessary for the branches to be successful. This position leads and directs branch management teams in achieving profitability, sales, customer experience, compliance, and growth objectives.<div> </div>Key Responsibilities:<ul><li>Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.</li><li>Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience, compliance, and growth objectives for assigned branches within the market.</li><li>Conduct regular update and strategy meetings with direct reports and leadership teams.</li><li>Must assign and manage teams across multiple locations, markets, regions, and/or states.Hire and train new team members on all aspects of delivering the Woodforest Experience.</li><li>Provide senior level guidance and support to the branches regarding customer concerns, operational questions, risk management, and human resource issues.Proactively suggest, implement, and manage process improvements.</li><li>Manage, develop and lead branch management teams; approve incentives, expense reports, and other personnel and compensation matters.</li><li>Drive branch sales and performance and provide strategic direction focused on the continued growth and development of assigned branches within the market.</li><li>Track and review daily market performance levels; compile summary reports and communicate standings; develop and direct an action plan for improvement areas. </li><li>Conduct frequent branch visits to ensure adherence to bank policies, consistency in sales and marketing efforts, successful implementation of new products and services, and to develop and maintain strong professional relationships with branch employees and host retail partners.</li><li>Promote community development and serve in the communities serviced by the market.</li><li>Perform other job-related duties or special projects as assigned. </li></ul><div>Competencies Required:</div><ul><li>Solid technology skills, including intermediate proficiency with Microsoft office (Outlook, Word, Excel, SharePoint, Power Point) and banking software applications.</li><li>Excellent customer service, relationship management, and business development skills.</li><li>Sound knowledge of marketing, sales, financial, managerial and leadership principles with broad knowledge of banking operation practices, policies, products and applicable regulations.</li><li>Excellent problem solving, decision making, critical and strategic thinking skills, as well as strong attention to detail and concern for data accuracy.</li><li>Ability to analyze trends, processes and procedures and develop innovative and effective solutions for improved performance.</li><li>Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization.</li><li>Strong leadership and interpersonal skills; present a positive and professional image, effectively collaborate with diverse teams, and demonstrate success at achieving results through the effort of others.</li><li style="list-style:none"/><li>Excellent presentation and communication skills, both written and verbal.</li><li>Excellent organizational and time management skills with proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines and goals.</li><li>Ability to create a positive and engaged environment. </li><li style="list-style:none"/><li>Flexibility to engage in overnight and regional travel up to 75% of the time.</li></ul></div><div></div><div id="requisitionDescriptionInterface.ID1555.row1"><div id="requisitionDescriptionInterface.ID1571.row1">Qualifications</div> Minimum Qualifications/Experience: ·  6 years of sales management experience with 6 years of banking management experience:    OR 6 years of sales management experience with 2 years of Woodforest Branch Manager’s experience;    OR a Bachelor’s degree and 4 years of progressively more responsible bank operations and sales management experience. ·  Experience managing multiple work sites is helpful. ·  Previous instore banking experience is preferred, but not required. ·  5 years of sales and personnel management experience required.    ·  Individuals with this level of experience are typically responsible and accountable for all sales, service, and operational goals and expectations as well as for all personnel and employment decisions at a given branch/location. Individuals with this level of experience typically report to regional management and operate without direct daily supervision. ·  Must be positive and engaging. Formal Education & Certification: ·  High School Diploma or equivalent required. Work Status: ·  Full-Time. Supervisory Responsibility: ·  Responsible and accountable for all personnel and employment decisions for assigned market area. Travel: ·  Up to 75% travel expected. Working Conditions: ·  Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><div></div><div id="requisitionDescriptionInterface.ID1611.row1">Job: Branch Banking</div><div id="requisitionDescriptionInterface.ID1661.row1">Primary Location: Indiana-Evansville</div><div id="requisitionDescriptionInterface.ID1711"></div><div id="requisitionDescriptionInterface.ID1761.row1">Schedule: Full-time</div><div id="requisitionDescriptionInterface.ID1811.row1">Work Locations: <div>IN - West Evansville WM-0235 </div><div>335 South Red Bank Rd </div><div> Evansville 47712</div></div><div id="requisitionDescriptionInterface.ID1923"></div><div id="requisitionDescriptionInterface.ID1965"></div><div id="requisitionDescriptionInterface.ID2015.row1">Unposting Date: Ongoing</div><div id="requisitionDescriptionInterface.ID2067.row1">Organization: Indiana</div></div>

Woodforest National Bank

Retail Regional Manager

Bank Management

Banking Operations

Banking Services

Business Development

Business Skills

Customer Experience

Customer Relationship Management (CRM)

Customer Service Management

Data Quality

Detail Oriented

Employee Relations

Employee Retention

Expense Reports

Financial Services

Human Resources

Leadership

Lift/Move 30 Pounds

Maintain Compliance

Marketing

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft SharePoint

Needs Assessment

Presentation/Verbal Skills

Problem Solving Skills

Process Analysis

Process Improvement

Process Management

Profit & Loss

Regulations

Retail

Revenue Growth

Risk Management

Sales

Sales Management

Staff Motivation

Strategic Planning

Team Lead/Manager

Trend Analysis

Willing to Travel

Work with customers in a consultative manner in accordance with all applicable laws policies and procedures including compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing. This is a unique, specialized role that requires an individual that can both offer a consistently exceptional customer experience and maintain high volume and high accuracy of special account handling through back office processing.

<div>The Operations Optional Product Support Specialist will be part of a special unit that will be the single point of contact for customer requests and inquiries for cancelation of optional insurance products. This unit will be solely responsible for both customer contacts concerning cancelations via phone, email, mail, or in-person requests and the back-office processing of insurance cancelation requests. The Specialist must be able to balance volumes and quality for both workstreams. In addition, this team will be responsible for attempting to contact every customer who elects to purchase Optional Products for their OneMain loan, ensuring they are fully aware of the product purchase and cancelation rights. This is a unique, specialized role that requires an individual that can both offer a consistently exceptional customer experience and maintain high volume and high accuracy of special account handling through back office processing.  In the Role<ul><li>Become a subject matter expert with OneMain Optional products (terms, premiums, cancellations, refunds, etc.), as a single point of contact for customer support</li><li>Manage both Inbound and Outbound customer contacts concerning Optional Products</li><li>Demonstrate active listening to offer appropriate support or solutions with a focus on quality and first call resolution</li><li>Demonstrate attention to detail with customer contacts, including excellent call quality, appropriate account documentation and disposition</li><li>Receive and process customer requests for product cancellation according to regulatory and compliance expectations, maintaining processing volumes with high accuracy and attention to detail</li><li>Review accounts for outstanding refund checks, process stop payments, and re-issue new refund checks when applicable </li><li>Quickly identify potential operational issues or opportunities, and collaborate with the team, partners, and leadership to resolve</li><li>Ensure processing volumes meet formal service level agreements</li><li>Customer engagement through multiple communication channels including, web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses</li><li>Work with customers in a consultative manner in accordance with all applicable laws policies and procedures including compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing</li></ul>Requirements<ul><li>High School or GED.</li><li>3 to 5 years of call center experience</li><li>Proficient in Microsoft products, specifically Excel, Outlook, and Teams</li></ul>Preferred:<ul><li>Internal systems experience</li><li>Experience with internal optional products</li></ul>Location: Evansville, INWho we AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  </li><li>Up to 4% matching 401(k)    </li><li>Employee Stock Purchase Plan (10% share discount)    </li><li>Tuition reimbursement    </li><li>Paid time off (15 days’ vacation per year, prorated based on start date)  </li><li>Paid sick leave as determined by state or local ordinance (prorated based on start date)  </li><li>11 Paid holidays (4 floating holidays, prorated based on start date)  </li><li>Paid volunteer time (3 days per year, prorated based on start date) </li></ul>OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

For over 100 years, we’ve been helping hard-working people tackle life’s challenges by providing the help you need when you need it. Our loan experts are from your community, understand your unique situation, and will treat you with honesty, dignity, and respect. Our goal is to deliver the best customer experience and empower you to take control of your finances.

Back Office Jobs in Evansville, IN

Resume Resources

Get noticed by top employers!

Back Office Jobs in Evansville, IN

Front Office Manager PT Solutions Physical Therapy

Office Assistant Family Practice North Crossing Ascension

Retail Regional Manager Woodforest National Bank

Operations Support Specialist OneMain Financial

Resume Resources