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Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.

ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients. JOB SUMMARY:Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients. KEY RESPONSIBILITIES:<ul><li>Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.</li><li>Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.</li><li>Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.</li><li>Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.</li><li>Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.</li></ul> REQUIREMENTS:<ul><li>Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.</li><li>Driver's License: Valid driver's license and proof of automobile insurance.</li><li>Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows).</li><li>Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.</li><li>Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.</li><li>Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).</li></ul> WORKING CONDITIONS:<ul><li>While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required</li><li>Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.</li><li>Weekends/holidays are common workdays as claimants are more likely to be active.</li><li>This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.</li><li>Must remain alert with no external distractions, ready to use videography equipment to document subjects.</li></ul> Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. A background check will be conducted, in accordance to the local state law and regulations. Job Posted by ApplicantPro

Ethos Risk Services

Investigator

Administrative Skills

Auto Insurance

Cellular Telephone

Driver's License

Insurance Claims

Internet/Online Service

Investigative Reports

Laptop PC

Mentoring

Mobile Devices

Operations Management

Organizational Skills

Reporting Skills

Risk

Surveillance

Willing to Travel

Talent Acquisition

ADAPTED_NOW

CoventBridge Group is a global leader in full-service investigations providing Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com.

HOUR

<h2>Overview</h2>Desktop Investigator - RemoteFull-Time / Hourly Uncover the Story Behind Every Claim At CoventBridge Group, every case tells a story — and as a Desktop Investigator, you’ll be the one uncovering the truth. From your home office, you’ll dig into insurance and fraud investigations using research tools, phone work, and your own investigative instincts.Join the global leader in full-service investigations — where precision, integrity, and curiosity drive everything we do. At this time, CoventBridge is not considering candidates who require visa sponsorship, currently or in the future, including but not limited to H-1B, H-2B, E-3, TN, O-1, F-1 (OPT/CPT, or J-1 Visa Statuses.)<h2>Responsibilities/ Requirements</h2>What You’ll Do As a Desktop Investigator, you will conduct investigative assignments primarily by phone and online research. Depending on the assignment, the employee may perform a combination of some or all of the following duties:· Review case documentation, client instructions, and prior reports to plan investigative strategies.· Conduct research using public and private databases, social media, and open-source tools.· Make up to 75 outbound calls per day to collect information from medical providers, employers, and third parties.· Support field investigators with insights, updates, and case coordination.· Write detailed, accurate, and unbiased reports that clearly document findings and conclusions.· Maintain organized, up-to-date records within the case management system.Every case presents a new challenge — and your work will directly impact client outcomes. RequirementsBasic Qualifications:· Hold or qualify for a valid Private Investigator’s License (as required by state).· Communicate clearly and professionally in both written and verbal formats.· Demonstrate persistence and professionalism when speaking with third parties.· Analyze and interpret complex or conflicting information with accuracy.· Prioritize multiple cases while maintaining attention to detail and deadlines.· Work independently with integrity, initiative, and sound judgment. Preferred Qualifications:· Earned an associate’s degree or higher.· Understand basic medical terminology or have exposure to the healthcare industry.· Thrived in a fast-paced, high-volume investigative environment.<h2>Benefits</h2>Compensation & Benefits:We invest in our employees because great work requires great rewards. Here’s what you can expect when you join our team:· Base Rate: $18.00/hr· Company Paid Training· Remote Work Flexibility· Medical, Dental, Vision Insurance· Company-paid Life, LTD and STD Insurance· 401(k) with 4% Company Match· Paid Time Off with Company Paid Holidays· Tuition Assistance After 1 Year The hourly rate for this role is $18 per hour. This is the highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Pursuant to the respective Fair Chance Ordinances of both Los Angeles and San Francisco, we will consider for employment qualified applicants with arrest and conviction records.  About Us: CoventBridge Group is a global leader in full-service investigations providing Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. The company provides top tier data privacy and security practices, deploys robust case management technologycustomized to clients’ needs and delivers worldwide coverage via its 700+ employees and affiliates worldwide. CoventBridge is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, caste, disability, veteran status, and other legally protected characteristics and maintains a drug-free workplace. CoventBridge is committed to the full inclusion of all qualified individuals. As part of this commitment, CoventBridge will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: Human Resources; 888-932-7364; humanresources@coventbridge.com.https://coventbridge.com/licensing/

CoventBridge Group is the leading worldwide full-service investigation solutions company providing: Surveillance, SIU and Compliance, Claims Investigation, Counter-Fraud Programs, Desktop Investigations, Social Media, Record Retrieval, Canvasses and Vendor Management programs. With offices in the UK and U.S. the company provides top tier data privacy and security practices, deploys robust case management technology customized to clients&rsquo; needs and delivers worldwide coverage via its 1000 employees and affiliates worldwide.

CoventBridge Group

Desktop Investigator

Analysis Skills

Canvassing

Case Management

Communication Skills

Dental Insurance

Desktop PC

Detail Oriented

Documentation

Establish Priorities

Fraud Investigation

Healthcare

Healthcare Providers

Information/Data Security (InfoSec)

Insurance

Internet Research

Medical Records

Medical Terminology

Open Source

Privacy Controls

Research Skills

Social Media

Strategic Planning

Time Management

Vendor/Supplier Management

Vision Plan

CoventBridge Group, Ltd

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