OTHER

FEED

UNKNOWN

Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.

ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients. JOB SUMMARY:Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients. KEY RESPONSIBILITIES:<ul><li>Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.</li><li>Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.</li><li>Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.</li><li>Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.</li><li>Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.</li></ul> REQUIREMENTS:<ul><li>Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.</li><li>Driver's License: Valid driver's license and proof of automobile insurance.</li><li>Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows).</li><li>Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.</li><li>Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.</li><li>Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).</li></ul> WORKING CONDITIONS:<ul><li>While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required</li><li>Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.</li><li>Weekends/holidays are common workdays as claimants are more likely to be active.</li><li>This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.</li><li>Must remain alert with no external distractions, ready to use videography equipment to document subjects.</li></ul> Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. A background check will be conducted, in accordance to the local state law and regulations. Job Posted by ApplicantPro

Ethos Risk Services

Investigator

Administrative Skills

Auto Insurance

Cellular Telephone

Driver's License

Insurance Claims

Internet/Online Service

Investigative Reports

Laptop PC

Mentoring

Mobile Devices

Operations Management

Organizational Skills

Reporting Skills

Risk

Surveillance

Willing to Travel

Talent Acquisition

As a Financial Investigator I, you’ll dive into the world of fraud detection, analyzing suspicious activities across various customer accounts (POS, ATM, Wire, ACH, Online Banking, Check, Mobile, etc.). Customer Interaction:Interacts with customers either victimized or suspected of fraud and performs appropriate actions required based on the case type while providing a positive customer experience.

YEAR

Overview:
United Community is looking for a meticulous and detail-oriented Financial Investigator I - Disputes to join our team! As a Financial Investigator I, you’ll dive into the world of fraud detection, analyzing suspicious activities across various customer accounts (POS, ATM, Wire, ACH, Online Banking, Check, Mobile, etc.). Your mission is to identify potential fraud cases, complete necessary reports, and ensure a positive customer experience for those affected. You’ll document and evaluate your findings to support fraud trending and reporting, always adhering to best practices. 

What You’ll Do:
<ul><li>Fraud Detection & Analysis:<ul><li>Reviews & researches suspected fraud notices for all areas received through internal and external sources to determine fraud.</li><li>Investigates fraud activity, reports, and documents as required per regulatory guidance for each fraud type.</li><li>Identify fraud patterns and communicates trends to management.</li><li>File/Research and Understand ‘disputes/returns’ for POS, ATM, Wire, ACH, Online transactions, Checks, etc.</li><li>Report ‘real time’ fraud-related activity; ensuring that the affected UCBI area/branch is notified.</li><li>Ensure the investigation of all accounts assigned and make sure all efforts are recorded in Financial Intelligence platform (Verafin).</li></ul></li><li>Customer Interaction: <ul><li>Interacts with customers either victimized or suspected of fraud and performs appropriate actions required based on the case type while providing a positive customer experience.</li><li>Employ letter, phone, and e-mail contact with customers/branches throughout the investigative process.</li></ul></li><li>Collaboration & Reporting: <ul><li>Work with Legal team and Corporate Security on case building and/or pulling information for fraud cases for law enforcement or court requests.</li><li>Elevate to department management all issues requiring approval outside of the authority of the Financial Investigator’s position and all issues that may adversely affect United Community Bank.</li></ul></li></ul>

Requirements For Success:
<ul><li>A minimum of 3 years’ work experience in Financial Services Industry and/or understanding of fraud detection/investigations</li><li>Hands-on experience with fraud claims (Check, POS, ATM, Wire, Identity, Mobile, etc.)</li><li>In-depth knowledge of BSA/AML/OFAC laws and regulations</li><li>Strong time management and organizational skills</li><li>Comprehensive understanding of bank policies and procedures related to Fraud Prevention</li><li>Proficiency with Core systems and other internal banking systems (Director, Wires, ACH, Online Banking, Debit Cards, Research/Returns, File Maintenance).</li><li>Advanced skills in Microsoft Excel, Word, and email.</li><li>Ability to multi-task with excellent analytical and critical thinking skills.</li><li>Strong verbal and written communication skills.</li><li>Problem-solving and decision-making abilities, with the capacity to escalate issues when necessary.</li></ul>

Conditions of Employment:
<ul><li>Must be able to pass a criminal background check</li><li>This is a full-time position with flexibility for evenings and weekends as needed</li></ul>FLSA Status:<ul><li>Non-Exempt</li></ul>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range:
USD $34,102.00 - USD $49,382.00 /Yr.

United Community Bank

Financial Investigator I

Analysis Skills

Background Investigation

Banking Services

Best Practices

Communication Skills

Community Banking

Customer Experience

Customer Relations

Detail Oriented

File Maintenance

Financial Services

Fraud Investigation

Law Enforcement

Legal

Microsoft Excel

Microsoft Word

Multitasking

Online Banking

Presentation/Verbal Skills

Problem Solving Skills

Regulations

Team Player

Time Management

Trend Analysis

Writing Skills

[AW]-iCims

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Financial Investigator IUnited Community Bank

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