Patient Services Rep II (Eye and Dental) Upham's Corner Health CenterPatient Services Rep II (Eye and Dental)MAEssential Functions: Greet, register and check-in patients for their scheduled appointments; collect demographic, account, insurance data; work with patients on consents and form completion; collect co-payments and self-payments; verify insurance coverage prior to and on the date of service for all patient visits. Primary Function: The Patient Services Representative performs various reception, appointment booking, secretarial and/or clerical tasks while functioning as support staff to the Eye and Dental Care Departments.
Patient Services Coord. III Mass General BrighamPatient Services Coord. IIIBoston, MassachusettsPerforms a wide range of administrative tasks utilizing well established skills and experience to support a medical office, including surgical scheduling, prior authorizations, medical office coding and billing as well as coordinating patient services such as appointments, testing, and referrals; Performs administrative coordination of a physician’s office to include secretarial support, data management and billing/financial support. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
SJN Patient Service Representative Covenant HealthSJN Patient Service RepresentativeNashua, New HampshireExperience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service.
Patient Service Representative Covenant HealthPatient Service RepresentativeNashua, New HampshireExperience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service.
Patient Service Representative I - Full-Time, Day Shift Tufts MedicinePatient Service Representative I - Full-Time, Day ShiftLowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
NewPatient Family Relations Specialist Mass General BrighamPatient Family Relations SpecialistBoston, MassachusettsThe Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. · Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while providing assistance to a wide range of customers with varying needs and concerns.
BFT - Temporary Patient Service Coordinators for MGH Salem / Peabody Mass General BrighamBFT - Temporary Patient Service Coordinators for MGH Salem / PeabodySomerville, Massachusetts$17.71–$24.28 / hourWhile job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Blackbird - Senior Manager, Patient Recruitment & Insights RavenBlackbird - Senior Manager, Patient Recruitment & InsightsBoston, Massachusetts$135,000–$165,000 / yearYou will be the team's utility player: partnering with the Associate Director of Patient Recruitment & Engagement and the Director of Patient Engagement & Insights to move projects from strategy to delivery across the full patient engagement lifecycle from recruitment campaigns to advocacy relationships, patient insight programs, and internal tools. Where the senior members of the team architect strategies for portfolio companies, you will make those strategies real: developing the materials, managing the timelines, coordinating the vendors, engaging with patients and advocates, synthesizing the data, and keeping a large portfolio of concurrent workstreams on track.
Associate Director, Neuroscience Marketing, Migraine Patient Marketing ImCheck Therapeutics SASAssociate Director, Neuroscience Marketing, Migraine Patient MarketingCambridge, MA$165,000–$236,000 / yearThe role will be responsible for developing, managing, and ultimately executing all patient-facing elements of the launch This includes all facets of launch readiness planning, including but not limited to: strategy, positioning, segmentation, messaging, creative campaign development/testing, asset development, media, and budget planning/management. This role is critical to shaping the brand's entry into the migraine space and will key in the development and execution of a comprehensive patient marketing strategy that positions Dysport for success in a competitive and evolving market.
Director, Patient Services & Vendor Strategy Kiniksa Pharmaceuticals International PlcDirector, Patient Services & Vendor StrategyLexington, MA$225,000–$235,000 / yearResponsibilities (including, but not limited to): • Lead the process to design patient access programs that are aligned to brand objectives, patient needs, patient services strategy, and commercial goals • Manage the oversight of existing access programs including vendor management, business rules, KPIs, and success factors to understand areas of continued improvement • Establish, and maintain cross-functional partnership with Market Access, Marketing, Patient Services, and Government Affairs to create tactics supporting business critical strategies • Partner with key stakeholders to create a vision and measures of success of how new insurance opportunities can drive overall patient health, access to therapy via insurance, and overall brand success • Collaborate with Market Access Team and Head of Patient Services to understand payer access strategies for Commercial and Governmental insurances and the impact on patient access tactics • Follow business environment changes to understand impact on existing programs or the need for new programs including eligibility, support levels, and program scope • Monitor the US healthcare environment in close partnership with Market Access, Government Affairs, and others to understand environmental factors and their impact on patients • Work with Patient Services Operational Leaders on the successful implementation, training, and day-to-day execution of the different support programs • Design programs in partnership with Legal and Compliance partners to ensure full compliance with all programs and offerings • Proactively monitor and communicate information and results to all cross-functional partners to allow for informed business decisions and discussions • Manage related projects and provide guidance to internal and external partners • Establish process for collection and sharing of best practices, including management of vendor QBRs • Oversee project financials and performance monitoring; ensure transparency in progress and alignment with business goals. The Director, Patient Services Access and Vendor Strategy will drive the overarching strategy for Kiniksa's Patient Services Financial Assistance, Reimbursement, and Patient Educational programs including purpose, design, approval, implementation, and ongoing management of programs and vendors.
NewPatient Service Representative - Foundation Pediatrics - Full Time - Foundation Medical Partners SOLUTIONHEALTHPatient Service Representative - Foundation Pediatrics - Full Time - Foundation Medical PartnersNashua, NHAnchored by Southern New Hampshire Medical Center-a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet designation for nursing excellence-we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Among these services, our Pediatrics Unit offers comprehensive care for children from infancy through adolescence, focusing on preventive care, wellness, and family-centered support.
Patient Service Specialist Northeastern UniversityPatient Service SpecialistBoston, MA$23.37–$32.14 / hourDuties will include reception, registration, and scheduling of patients; answering a high volume of phone calls; working with clinical providers regarding patient requests, concerns, and services in person and/or by means of an electronic messaging system; data entry; and other health center-related correspondence. Knowledge and skills required for this position are often obtained with at least two years of related office experience, preferably in a university/college health center or an applicable customer service setting and a high school diploma or GED.
Director, Global Patient Advocacy Lead AstraZeneca PlcDirector, Global Patient Advocacy LeadBoston, MA$151,753–$227,630 / yearJoining Alexion means working where every day is driven by the needs of people living with rare and devastating diseases, where diverse perspectives are welcomed, different thinking is encouraged, kindness sits alongside ambition, and teams are empowered to innovate at pace while staying closely connected to the communities they serve. The Director, Patient Advocacy will be responsible for driving, building and enhancing strategic alliances with both disease-specific advocacy organizations and those that span across disease area umbrella groups, as well as other rare/ultra-rare disease-oriented organizations in response to patient needs to drive Alexion AstraZeneca Rare Disease global patient advocacy strategic goals.
NewPatient Services Representative- Marblehead, MA PhyNet DermatologyPatient Services Representative- Marblehead, MAMarblehead, Massachusetts$22–$23 / hourProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Service Representative - Community Care - Full Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Community Care - Full Time - Foundation Medical PartnersNashua, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. They will work collaboratively with primary care and/ or specialists as well as patients' care teams to provide care for specific needs.
Patient Service Representative- Elliot 1-Day Surgery Center- Per Diem SolutionHealthPatient Service Representative- Elliot 1-Day Surgery Center- Per DiemManchester, New HampshireAssumes responsibility for all facets of front desk operations including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. The center also offers pre-surgical testing, post-operative care, and education to ensure a smooth transition back to normal activities.
NewPatient Service Representative- Elliot 1-Day Surgery Center- Full Time (32 hours/week) SolutionHealthPatient Service Representative- Elliot 1-Day Surgery Center- Full Time (32 hours/week)Manchester, New HampshireAssumes responsibility for all facets of front desk operations including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. The center also offers pre-surgical testing, post-operative care, and education to ensure a smooth transition back to normal activities.
Patient Service Representative - Foundation Cardiology - Full Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Foundation Cardiology - Full Time - Foundation Medical PartnersNashua, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. Our expert team of cardiologists has the resources and experience to offer the most sophisticated, cutting-edge cardiac services, giving the best treatment to our patients!
MG Patient Service Specialist Brown Health Medical GroupMG Patient Service SpecialistMassachusettsBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. RESPONSIBILITIES: Answers calls and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member receives the information.
Commercial Training Senior Manager - Field Reimbursement, Patient Services Vertex Pharmaceuticals, IncCommercial Training Senior Manager - Field Reimbursement, Patient ServicesBoston, MA$138,400–$207,600 / yearThis role is responsible for developing, implementing, and facilitating impactful training programs that support field readiness, onboarding, and ongoing capability development for field reimbursement and patient support audiences. The ideal candidate brings strong expertise in reimbursement, access, training strategy, and adult learning, with the ability to translate complex concepts into practical, field-relevant learning experiences.