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Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. · Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.RESPONSIBILITIES Essential Job Functions:· Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.· In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.· Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.· In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.· E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.· Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.· Adhere to local, state, and federal laws, food safety procedures, and company guidelines.· Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.· Read and follow directions given in the note section· Ensure quality and freshness of all items chosen· Communicate with customers via a portable phone and respond to calls in a professional and timely manner· Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars· Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.· Process the orders through the point of sale (POS) system· Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock· Maintain organization and cleanliness of staging areas and equipment· Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor· Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair· Perform required opening and closing procedures· Assist in training new e-Commerce team members· Meet/exceed productivity standards· Ability to work cooperatively in high paced and sometimes stressful environment.· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.· Ability to act with honesty and integrity regarding customer and business information.· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.· Must be able to perform the essential job functions of this position with or without reasonable accommodation.QUALIFICATIONS Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier </li></ul>

Kroger Family Of Companies

Online Grocery Pick-Up Clerk

Automotive Industry

Communication Skills

Customer Support/Service

Diversity

Federal Laws and Regulations

Food Safety

Grocery Stores

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Special Needs

State Laws and Regulations

Telephone Skills

Time Management

Writing Skills

eCommerce

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Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Job Description Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at storefor pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Essential Job Functions: • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. • E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. • Adhere to local, state, and federal laws, food safety procedures, and company guidelines. • Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones. • Read and follow directions given in the note section • Ensure quality and freshness of all items chosen • Communicate with customers via a portable phone and respond to calls in a professional and timely manner • Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. • Process the orders through the point of sale (POS) system • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock • Maintain organization and cleanliness of staging areas and equipment • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor • Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair • Perform required opening and closing procedures • Assist in training new e-Commerce team members • Meet/exceed productivity standards • Ability to work cooperatively in high paced and sometimes stressful environment. • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. • Ability to act with honesty and integrity regarding customer and business information. • Ability to follow directions and seek assistance when necessary to resolve customer and business issues. • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. • Must be able to perform the essential job functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications: <ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>About Us From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:<ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.</li></ul>For more information about benefits and eligibility, please visit our Benefits Page!

Kroger

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Customer Experience

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Health Plan

Prescription Drugs

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Shelf Display

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With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market!

Job Introduction:
Do you like to work in different areas with different products? Do you enjoy learning about different aspects of a grocery store such as receiving, stocking, and product knowledge? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment?  If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market!.

Overview of Responsibilities:
Grocery Clerks at Sprouts Farmers Market work in several different areas of the store, from the Dry Grocery Department, to the Dairy Department, and also the Frozen Department! Grocery Clerks can be found stocking shelves, filling the frozen foods bins, and helping maintain the cleanliness and presentation of the store. As a Grocery Clerk, you could be receiving product deliveries, ensuring delivery accuracy, and moving product to the sales floor using several different types of equipment. Grocery Clerks are also responsible for rotating merchandise to ensure the freshest product is available for our customers. If you’re someone who thrives in a fast paced environment then we want to hear from you. Team Members under the age of 18 will be restricted from the following tasks:<ul><li>Using a knife (other than safety cutters)</li><li>Using a ladder</li><li>Operating garbage or cardboard compactor</li><li>Operating any motor/electronically powered equipment (including manual pallet jacks)</li><li>Working in coolers or freezers for prolonged periods of time</li></ul>

Qualifications:
<ul><li>Be at least 16 years of age</li><li>Be dependable and reliable having the ability to work flexible schedule that changes, including night, weekends, and holidays</li><li>Have and show a mutual respect for others, maintain a high-level code of ethics within Sprouts culture of diversity, equity and inclusion.</li><li>Have a positive attitude and the ability to interact with our customers</li><li>Have good communication skills; and the ability to take direction and participate in a team environment</li><li>Be able to perform repetitious activities, and can multi-task, prioritize and stay organized</li><li>Must vertically/horizontally transfer boxes weighing up to 60 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance.</li><li>Adhere to all safety, health, OSHA and Weights and Measures regulations</li><li>Be able to perform other related duties as assigned.</li></ul>

Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:<ul><li style="color:#333333">Competitive pay</li><li style="color:#333333">Sick time plan that you can use to support you or your immediate families health</li><li style="color:#333333">Vacation accrual plan</li><li style="color:#333333">Opportunities for career growth</li><li style="color:#333333">15% discount for you and one other family member in your household on all purchases made at Sprouts</li><li style="color:#333333">Flexible schedules</li><li style="color:#333333">Employee Assistance Program (EAP)</li><li style="color:#333333">401(K) Retirement savings plan with a generous company match</li><li style="color:#333333">Company paid life insurance</li><li style="color:#333333">Contests and appreciation events throughout the year full of prizes, food and fun!</li></ul>Eligibility requirements may apply for the following benefits:<ul><li style="color:#333333">Bonus based on company and/or individual performance</li><li style="color:#333333">Affordable benefit coverage, including medical, dental and vision</li><li style="color:#333333">Health Savings Account with company match</li><li style="color:#333333">Pre-tax Flexible Spending Accounts for healthcare and dependent care</li><li style="color:#333333">Company paid short-term disability coverage</li><li style="color:#333333">Paid parental leave for both mothers and fathers</li><li style="color:#333333">Paid holidays</li></ul> Get Paid Every Day!Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.  You can learn more by visiting <a href="https://urldefense.com/v3/__https:/www.dailypay.com/partners/sprouts-farmers-market/__;!!NEfr4fX6ORgI!6O3gZzYEkBSY9HBzGEv2I_-XgIzV5tO092LrA_Rcxu3SfYy9iqcxZF22u-pz3IzukyZvWMWosikZGoNiQ05FezUmxSzpKbA$" rel="noopener nofollow noreferrer" target="_blank">https://www.dailypay.com/partners/sprouts-farmers-market/</a>.

Why Sprouts:
Grow with us!If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:<ul><li>Inspiring Women at Sprouts</li><li>Rainbow Alliance at Sprouts</li><li>Sabor at Sprouts</li><li>Soul at Sprouts</li><li>Honored to Serve at Sprouts</li></ul>Together, these groups celebrate diversity and empower our team to thrive. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. <div>Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. </div>California Residents: We collect information in accordance with California law, please see <a href="https://about.sprouts.com/wp-content/uploads/2019/12/CA-Employee-Privacy-Notice.pdf" rel="noopener nofollow noreferrer" style="color:#000000" target="_blank">here</a> for more information.

It's Healthy Living for Less!
An impeccable eye for what's next in nutrition. A continuous drive to go the extra mile. Sprouts Farmers Market works to deliver the best possible shopping experience, helping customers live a healthy lifestyle at an affordable price—not just buy groceries. Sprouts is a healthy grocery store offering fresh, natural and organic foods at great prices. Since 2002, we've been committed to providing our customers with the best-in-class service—and to improving it every day.

This commitment has taken us from a small grocery store in Chandler, Ariz. to the leading food retailer we are today. We're proud to serve customers in 10 states with more than 190 stores. Additionally, we strive to be the ultimate healthy living resource with recipes, how-to videos, wellness webinars and compelling content on sprouts.com. Our social media sites and email subscriptions give customers exclusive access to health tips, product information, and web-only coupons for extra savings. Our money-back guarantee, online experiences and product promotions allow us to serve more customers in fresh, new ways.

We believe food is an industry of innovation, and in that spirit we are flexible, adaptable and responsive. Foods change. Tastes change. Times change. But our commitment to happy, healthy customers will never change.

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