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The Sales Customer Service Clerk is responsible for auditing, tracking, and addressing parking payment activities as directed by the Audit Supervisor. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM).

HOUR

<p><b>Overview</b></p><div style="font-style:normal;font-weight:400">
 The Sales Customer Service Clerk is responsible for auditing, tracking, and addressing parking payment activities as directed by the Audit Supervisor. This role also involves handling patron and client concerns related to daily payment issues.
</div><div style="font-style:normal;font-weight:400"><br/><strong>Pay:  $22.75/hr</strong></div><ul><li>The pay listed is the hourly range or the hourly rate for this position.  A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. <i> </i></li></ul><div style="font-style:normal;font-weight:400"><strong>Benefit Information:</strong></div><div style="font-style:normal;font-weight:400"><p>ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit <a href="https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Frontline_v2_English_9.5.24.pdf" rel="nofollow noopener noreferrer" target="_blank">ABM  Employee Benefits | Front Line Team Members</a> | (Programa de Beneficios de ABM)</p></div><p><b>Responsibilities</b></p><ul><li>Audit, track, and address parking payment activity in accordance with the Audit Supervisor’s instructions.</li><li>Respond to and resolve patron and client concerns received each day.</li><li>Maintain accurate records and reports in a timely manner.</li><li>Communicate clearly and professionally with patrons and clients regarding issues and resolutions.</li><li>Meet daily, weekly, and monthly reporting requirements.</li><li>Identify trends in customer concerns and recommend solutions.</li><li>Participate in meetings with clients to discuss customer concerns and process improvements related to refunds.</li></ul><p><b>Qualifications</b></p><ul><li>Proficiency in Microsoft Word and Excel.</li><li>Strong analytical and trend-recognition skills.</li><li>Effective problem-solving abilities with a customer-focused approach.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage and meet recurring reporting deadlines.</li><li>Comfortable speaking in meetings and presenting findings or updates.</li><li>Minimum 3 years of related customer service or auditing experience preferred.</li></ul>

 <p>ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.</p>

<p>We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.</p>

<p>Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.</p>

<p>Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.</p>

<p>With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.</p>

<p>With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.</p>

<p>ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY) </p>

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