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Job: Branch BankingPrimary Location: Alabama-Gulf ShoresSchedule: Full-timeWork Locations: AL - Gulf Shores Walmart-8199 170 Fort Morgan Road Gulf Shores 36542Unposting Date: OngoingOrganization: Alabama Qualifications Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.

<div><div id="requisitionDescriptionInterface.ID1469.row1">Teller Retail Banker-071427</div><div></div><div id="requisitionDescriptionInterface.ID1499.row1"><div id="requisitionDescriptionInterface.ID1515.row1"><b>Description</b></div> <p style="font-family:'arial'">Take the next step toward your new career today!</p><p style="font-family:'arial'">Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country!</p><p style="font-family:'arial'">Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p><ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li></ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li></ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li></ul></div><div></div><div id="requisitionDescriptionInterface.ID1555.row1"><div id="requisitionDescriptionInterface.ID1571.row1"><b>Qualifications</b></div> Minimum Qualifications/Experience:<br/>·  3 years of relevant and transferrable sales and/or customer service experience;<br/>   OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br/>   OR a Bachelor’s degree.<br/>·  Previous instore banking experience is preferred, but not required.<br/>·  Must be positive and engaging.<br/><br/>Formal Education & Certification:<br/>·  High School Diploma or equivalent required.<br/><br/>Work Status:<br/>·  Full-time.<br/><br/>Supervisory Responsibility:<br/>·  No.<br/><br/>Travel:<br/>·  Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.<br/><br/>Working Conditions:<br/>·  Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.<br/><br/>Disclaimer:<br/>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.<br/><br/>Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><div></div><div id="requisitionDescriptionInterface.ID1611.row1"><b>Job</b>: Branch Banking</div><div id="requisitionDescriptionInterface.ID1661.row1"><b>Primary Location</b>: Alabama-Gulf Shores</div><div id="requisitionDescriptionInterface.ID1711"></div><div id="requisitionDescriptionInterface.ID1761.row1"><b>Schedule</b>: Full-time</div><div id="requisitionDescriptionInterface.ID1811.row1"><b>Work Locations</b>: <div>AL - Gulf Shores Walmart-8199 </div><div>170 Fort Morgan Road </div><div> Gulf Shores 36542</div></div><div id="requisitionDescriptionInterface.ID1923"></div><div id="requisitionDescriptionInterface.ID1965"></div><div id="requisitionDescriptionInterface.ID2015.row1"><b>Unposting Date</b>: Ongoing</div><div id="requisitionDescriptionInterface.ID2067.row1"><b>Organization</b>: Alabama</div></div>

Woodforest National Bank

Teller Retail Banker

Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

<div><div id="requisitionDescriptionInterface.ID1469.row1" title="">Teller Retail Banker-069123</div><div></div><div id="requisitionDescriptionInterface.ID1499.row1" title=""><div id="requisitionDescriptionInterface.ID1515.row1" title=""><h2>Description</h2></div> <p style="font-family:'arial'">Take the next step toward your new career today!</p><p style="font-family:'arial'">Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country!</p><p style="font-family:'arial'">Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p><ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li></ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li></ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li></ul></div><div></div><div id="requisitionDescriptionInterface.ID1555.row1" title=""><div id="requisitionDescriptionInterface.ID1571.row1" title=""><h2>Qualifications</h2></div> Minimum Qualifications/Experience:<br/>·  3 years of relevant and transferrable sales and/or customer service experience;<br/>   OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br/>   OR a Bachelor’s degree.<br/>·  Previous instore banking experience is preferred, but not required.<br/>·  Must be positive and engaging.<br/><br/>Formal Education & Certification:<br/>·  High School Diploma or equivalent required.<br/><br/>Work Status:<br/>·  Full-time.<br/><br/>Supervisory Responsibility:<br/>·  No.<br/><br/>Travel:<br/>·  Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.<br/><br/>Working Conditions:<br/>·  Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.<br/><br/>Disclaimer:<br/>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.<br/><br/>Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><div></div><div id="requisitionDescriptionInterface.ID1611.row1" title=""><h2>Job</h2>: Branch Banking</div><div id="requisitionDescriptionInterface.ID1661.row1" title=""><h2>Primary Location</h2>: Alabama-Gulf Shores</div><div id="requisitionDescriptionInterface.ID1711"></div><div id="requisitionDescriptionInterface.ID1761.row1" title=""><h2>Schedule</h2>: Full-time</div><div id="requisitionDescriptionInterface.ID1811.row1" title=""><h2>Work Locations</h2>: <div>AL - Gulf Shores Walmart-8199 </div><div>170 Fort Morgan Road </div><div> Gulf Shores 36542</div></div><div id="requisitionDescriptionInterface.ID1923"></div><div id="requisitionDescriptionInterface.ID1965"></div><div id="requisitionDescriptionInterface.ID2015.row1" title=""><h2>Unposting Date</h2>: Ongoing</div><div id="requisitionDescriptionInterface.ID2067.row1" title=""><h2>Organization</h2>: Alabama</div></div>

Woodforest Bank

OTHER

FEED

Continually safeguard the bank’s assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts). Provide oversight and responsibility to review/approve various transactions to include night drop contracts/logs, ATM deposits, collection items, money orders, official checks, and cash drawers.

Overview:
<p style="margin:0px">Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being.  Utilizing proactive sales/service efforts coupled with the recognition of referral opportunities, Relationship Bankers will deepen customer relationships while also processing a variety of cash and non-cash transactions.</p>

Responsibilities:
<ul><li style="margin-bottom:0in">Identify customer needs and make the appropriate referrals through proactive sales/service efforts.</li><li style="margin-bottom:0in">Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.</li><li style="margin-bottom:0in">Deliver exceptional customer experience that follows Trustmark’s service standards.</li><li style="margin-bottom:0in">Continually safeguard the bank’s assets and security of the working environment while processing transactions accurately (deposits and withdrawals for transaction accounts, collection items, wire transfers, credit card transactions, loan payments and the opening, closing and other maintenance of customer accounts).</li><li style="margin-bottom:0in">Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.</li><li style="margin-bottom:0in">Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales.</li><li style="margin-bottom:0in">Making outreach calls to customers and/or prospects.</li><li style="margin-bottom:0in">Comply with the bank’s guidelines, policies, procedures, and standards of performance.</li><li style="margin-bottom:0in">Coach and serve as a mentor to Relationship Bankers and Tellers.</li><li style="margin-bottom:0in">Provide oversight and responsibility to review/approve various transactions to include night drop contracts/logs, ATM deposits, collection items, money orders, official checks, and cash drawers.</li><li style="margin-bottom:0in">Handle the cash shipment and vault management for a branch.</li><li style="margin-bottom:0in">Ability to handle the origination of consumer loans.</li><li style="margin-bottom:0in">Perform additional duties as assigned.</li></ul>

Qualifications:
<ul><li style="margin-bottom:0in">High school diploma or GED</li><li>2 years of face-to-face customer service experience, retail sales experience or prior Trustmark Relationship Banker experience with a demonstrated track record of exceeding the individual performance goals. </li><li>Able to learn Trustmark consumer and/or mortgage lending guidelines and process applicable loans within 2 years of employment </li><li>Be able to register with the National Mortgage Licensing System and Registry (NMLS)</li><li>Able to use basic math concepts and can handle routine transactions and close out the cash drawer </li><li style="margin-bottom:0in">Exceptional customer service skills with the ability to learn and communicate Trustmark products</li><li style="margin-bottom:0in">Pass appropriate assessment tests related to customer service and math skills</li><li style="margin-bottom:0in">Able to meet sales goals in a retail environment</li><li style="margin-bottom:0in">Basic computer skills and the ability to learn internal technology systems to perform work tasks</li><li style="margin-bottom:0in">Strong interpersonal and communication skills both verbal and written</li><li style="margin-bottom:0in"> Time management skills</li><li>Detail-oriented with a focus on quality and accuracy</li><li style="margin-bottom:0in">Demonstrate professional appearance and mannerisms as this position works with the public on a daily basis</li><li style="margin-bottom:0in">Prior supervisory experience in a retail or bank environment preferred</li><li style="margin-bottom:0in">Prior experience processing consumer or mortgage loans preferred</li><li style="margin-bottom:0in">2 years of banking industry knowledge specifically of the Relationship Banker position preferred</li></ul><p style="margin:0px"><strong>Physical Requirements/Working Conditions: </strong>Must be able to sit or stand for long periods of time and use a computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds in order to process boxed or bagged coins.</p><p style="margin:0px"> </p><p style="margin-bottom:0in"><strong>Note:</strong> This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment</p><p style="margin-bottom:0in"> </p><p style="margin-bottom:0in"><em>Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.</em></p>

Trustmark Bank

Relationship Banker II

Accounting Close

Bank Management

Banking Services

Card Processing

Cash Management

Coaching

Communication Skills

Computer Mouse Hardware

Computer Skills

Consumer Loans

Cross-Selling

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Detail Oriented

Develop and Maintain Customers

High School Diploma

Insurance

Interpersonal Skills

Keyboards

Licensing

Lift/Move 20 Pounds

Loan Origination

Loan Processing

Loans

Mathematics

Meet Sales Quota

Mentoring

Mortgage

Mortgage Lending

Needs Assessment

People Management

Physical Demands

Presentation/Verbal Skills

Public Works

Retail

Retail Banking

Retail Sales

Sales

Sales Prospecting

Testing

Time Management

Transaction Processing/Management

Writing Skills

[AW]-iCims

Sell retail banking products and services to customers and prospects; including proactively cross selling bank products and services such as credit cards, Certificates of Deposit, online banking, bill pay, mobile banking, e-statements, etc. Provide customer contact for consumer loans including auto and personal loans; collect customer information, underwrite loan request, get loan officer approval as needed, input basic customer information into compliance software, and close loan with customer.

YEAR

<p><strong>Supervises</strong>: Tellers</p><p><strong>General Responsibilities:</strong> Build and enhance new and existing customer relationships by selling retail banking products and services, making internal referrals, and making consumer loans. Oversee general office functioning in market area including supervising teller staff.</p><p><strong>Essential Duties</strong></p><ol><li>Supervise teller staff including scheduling, evaluation, training, and providing input to employment processes.</li><li>Provide leadership for overall functionality of office as related to customer service standards, process management, and facility oversight.</li><li>Sell retail banking products and services to customers and prospects; including proactively cross selling bank products and services such as credit cards, Certificates of Deposit, online banking, bill pay, mobile banking, e-statements, etc.</li><li>Establish deposit accounts for consumers and businesses.</li><li>Provide referrals to internal bank partners including insurance, commercial, investments, mortgage, small business, and agriculture. </li><li>Provide customer contact for consumer loans including auto and personal loans; collect customer information, underwrite loan request, get loan officer approval as needed, input basic customer information into compliance software, and close loan with customer.</li><li>Comply with the S.A.F.E. Mortgage Licensing Act and all related residential real estate mortgage regulations.</li><li>Provide customer contact for residential real estate, complete application, input application information into web application, print application, and collect income verification documents. May close loan with customer as requested.</li><li>Oversee customer safe deposit box access as necessary.</li><li>Provide exemplary customer service including problem resolution and account follow up.</li></ol><p><strong>Other Duties</strong></p><ol><li>Serve as a member of the retail management team.</li><li>Provide teller line support as needed including managing lobby guests.</li><li>Maintain thorough and up-to-date product knowledge including competitor offerings.</li><li>Provide educational outreach on bank products to community and businesses as directed</li><li>Participate in community events and organizations as directed.</li><li>Perform other duties as assigned.</li></ol><p><strong>Overall Accountabilities</strong></p><ol><li>Accuracy of work.</li><li>Work cooperatively with co-workers.</li><li>Deliver positive customer service.</li><li>Maintain confidentiality and security of records and information.</li><li>Follow all policies and procedures.</li></ol><p><strong>Working Relationships</strong></p><ol><li>Works directly with Elberta Market President.</li><li>Works collaboratively with bank-wide retail staff.</li><li>Works collaboratively with Mortgage Lender.</li><li>Works cooperatively with all staff, community members, bank partners, and vendors.</li></ol><p><strong>Desired Qualifications:</strong></p><ol><li>High School diploma or equivalent required.</li><li>Retail/consumer banking experience preferred. </li><li>Demonstrated computer skills with Microsoft products required; banking software knowledge preferred. Fiserv Precision or Premier experience highly desirable.</li><li>Demonstrated interpersonal, written and verbal communication skills, and organizational skills required.</li></ol><p><strong>Job Specifications:</strong></p><ol><li>Must be able to remain in a stationary position sitting 90% of workday.</li><li>Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer.</li><li>Constantly communicates with customers in person, via telephone, and by email. Must be able to exchange accurate information in these situations. </li><li>Constantly inspects documents for accuracy.</li></ol><p><strong>Salary & Benefits</strong></p><p><em>Salary Range</em></p><ul><li>$46,000-$64,000 annually, commensurate with experience</li></ul><p><em>Benefits</em></p><ul><li>Health, dental, and vision insurance</li><li>Group life insurance</li><li>Short and Long-Term Disability Insurance</li><li>Additional optional insurance products available</li><li>Annual Service Bonus</li><li>Potential Annual Bank Performance Bonus</li><li>Banking Service Benefits</li><li>401K and Employee Stock Ownership Program (ESOP)</li><li>Paid vacation, sick, and holiday time</li></ul>

Brighton Solutions, Inc.

Branch Manager

Agriculture

Calculators

Community Banking

Copying Machines

Credit Cards

Customer Service Software

Customer/Client Research

Dental Insurance

Event Management

Information/Data Security (InfoSec)

Leadership

Loan Approval

Loan Closing

Loan Underwriting

Microsoft Product Family

Office Equipment

Online Banking

Organizational Skills

Printers

Problem Solving Skills

Process Management

Retail Management

Small Business

Training/Teaching

Vision Plan

Manatal

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Teller Retail BankerWoodforest National Bank

Teller Retail BankerWoodforest Bank

Relationship Banker IITrustmark Bank

Branch ManagerBrighton Solutions, Inc.

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