UNKNOWN

FEED

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Accurately handle all aspects of Teller duties to include but not limited to DDA and savings account transactions, cash handling/balancing, sale of gift and travel cards, redemption of savings bonds and processing loan payments.

About the Role:
Love where you Bank and Work!  Use your client-facing experience in customer service to greet customers with a smile, assess and fill their needs in a professional manner as a Teller.  Process all customer deposits, withdrawals, loan payments, and sell cashier checks and follow established procedures. The Teller demonstrates a high degree of accountability while delivering superb customer service. DUTIES AND RESPONSIBILITIES:<ul><li>Provide prompt and courteous service to all internal and external customers, exhibiting professional phone and customer relations skills; maintaining a high level of information security while supporting the goals and mission of the bank.</li><li>Accurately handle all aspects of Teller duties  to include but not limited to DDA and savings account transactions, cash handling/balancing, sale of gift and travel cards, redemption of savings bonds and processing loan payments.</li><li>Promote the bank’s services and cross-sell bank products.</li><li>Actively participate in the High Performance Growth (HPG) program including Branch HPG displays, Big Days, and Tell a Friend program.</li><li>Follow established BSA and OFAC policies and procedures as required.</li><li>Be familiar with and periodically review the bank’s robbery recovery and security procedures.</li><li>Perform duties as related to the imaging system and processing of work as required.</li><li>Perform opening and closing duties as assigned by supervisor.</li><li>Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.  Must complete the assigned online training courses and achieve a passing score by due date.</li><li>Perform additional duties as requested by supervisor.</li><li>Actively use the service pledge in all customer encounters.</li><li>Regular and predictable attendance to accomplish job duties and provide in-person contact with customers.</li><li>Employees are required to actively use the service pledge in all customer encounters.</li></ul>                           Service Pledge:                                                          Smile                                                Eye Contact                                                Refer to Customer by name                                                Viable Options                                                Instant Acknowledgement                                                Customers Always Come First                                                End with “Thank you”

About You:
QUALIFICATIONS:<ul><li style="color:black">High school diploma or equivalency.</li><li style="color:black">Experience accurately handling and balancing cash transactions.  </li></ul> KNOWLEDGE, SKILL, ABILITY:<ul><li style="color:black"> Exhibits professional customer service skills through active partnership and friendly attitude; good communications and interpersonal skills.</li><li style="color:black">Ability to understand customer need, repeat back to customer’s what they have heard and present solutions</li><li style="color:black">Ability to address customer concerns in a positive and proactive manner.</li><li style="color:black">Must be detail oriented.  Able to perform repetitive work with consistency and accuracy.  Able to find and correct errors.</li><li style="color:black">Demonstrated ability to meet deadlines in a fast-paced environment.</li><li style="color:black">Ability to complete job responsibilities with a minimum of supervision and to exercise a reasonable amount of independent judgment consistent with the position, ability to exercise sound judgment in handling confidential   and sensitive information.</li><li style="color:black">Ability to follow bank and department policies as they relate to the teller and operations department, ability to interpret a variety of instructions furnished in oral, written, diagrammatic, or schedule form.</li><li style="color:black">Must have the ability to operate a calculator and computer/PC, and must possess average typing speed and accuracy.</li></ul> WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.Specific lifting abilities required by this job include: Light work. The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer:
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details.  <a href="https://www.gbcijobs.com/our-culture" rel="noopener nofollow noreferrer" target="_blank" title="Check it out!">Check it out!</a> We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.

First Security Bank Bozeman

Teller

Bank Secrecy Act

Bond Market

Calculators

Communication Skills

Computer Terminals

Copying Machines

Cross-Selling

Customer Relations

Customer Support/Service

Data Analysis

Detail Oriented

High School Diploma

Information/Data Security (InfoSec)

Interpersonal Skills

Keyboards

Life Insurance

Loan Processing

Needs Assessment

Office Equipment

Online Courses

Online Training

Physical Demands

Policy Development

Procedure Development

Regulations

Sales

Savings Bank

Service Delivery

Time Management

Typing

USA PATRIOT Act

Vision Plan

[AW]-iCims

ADAPTED_NOW

It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. + Sell multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs.

Position General Responsibilities: This position is the Office’s front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. Employees Supervised: None. Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management. Basic Qualifications: 1. Strong commitment to providing exceptional customer service. 2. High School diploma or equivalency. 3. Ten key proficiency. 4. Previous computer experience. Preferred: 1. Previous Bank Operations knowledge and skills. 2. 1-2 years previous financial institution/customer service experience 3. Previous experience using ITI Teller Platform. Dimension of Job: The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank. Position Specific Responsibilities, Duties and Competencies 1. New Accounts/Sales/Service: + Maintain an extensive knowledge of deposits, loan and on-deposit services offered by Stockman Bank by studying product information, bulletins, regulations and updates. Attend periodic training sessions and stay abreast of new procedures, marketing techniques, rules and regulations. + Sell multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs. Products include but are not limited to: * Transaction Accounts * Safe Deposit Boxes * IRA’s * Trusts * Savings Accounts * Direct Deposit Enrollment * ATM Cards * Wire Transfers * Credit Cards + Spot sales opportunities and cross-sell other Bank services as they arise. + Refer potential clients to the Investment Center. For full description, which includes physical mental demands please see attachment.

Stockman Bank of Montana

CUSTOMER SERVICE REPRESENTATIVE

Banking Operations

Banking Services

Business Development

Business Services

Community Banking

Computer Skills

Credit Cards

Customer/Client Research

Financial Services

Marketing

People Management

Product Support

NORC

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Know the features and benefits for all checking accounts, savings accounts, money market accounts, health savings accounts, individual retirement accounts, and certificate of deposit accounts.

About the Role:
Take your career to the next level with First Security Bank as an Account Specialist.  Greet customers with a smile, assess and fill their needs in a professional manner.  Responsible for processing all new account transactions; assisting customers in their selection of various accounts and financial services.  The Account Specialist demonstrates a high degree of accountability while delivering superb customer service.   DUTIES AND RESPONSIBILITIES:<ul><li>Greeting all customers immediately meeting our Service Pledge standards.  Build account relationships by effectively cross selling and referring additional products and services to the appropriate department.</li><li>Know the features and benefits for all checking accounts, savings accounts, money market accounts, health savings accounts, individual retirement accounts, and certificate of deposit accounts.</li><li>Accurately open any account with complete documentation and complete the follow up phone calls and thank you cards with the required timeframes.  Complete MSB due diligence questions within streamline.</li><li>Actively participate in the High Performance Growth (HPG) program including Branch HPG displays, Big Days, and Tell a Friend program.  HPG inventory is maintained and RMS reporting is submitted weekly.</li><li>Know how to use and set up Net Teller (online banking), Bill Pay and E-statements to be able to assist a customer.  Order and follow-up on all check orders with check provider.  Process Wire Transfers, and Safe Deposit Clerk.</li><li>Follow up with customer(s) to complete pending items within the 30 day required period.  Complete the necessary CIF maintenance when account relationships change.  Issue and perform maintenance on VISA Instant Issue and Check Cards.</li><li>Make the determination when a check is deposited into a new checking account if it will require a Reg CC Hold and be able to explain this to the customer.  Be able to explain all new account disclosures associated with each retail product.</li><li>Basic knowledge of compliance and regulatory issues.  Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li><li>Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.  Must complete the assigned online training courses and achieve a passing score by due date.</li><li>Regular and predictable attendance to accomplish job duties and provide in-person contact with customers.</li><li>Other miscellaneous duties as assigned</li></ul><div style="margin:0px">Employees are required to actively use the Service Pledge in all customer encounters.                       Service Pledge:                                                          Smile                                                Eye Contact                                                Refer to Customer by name                                                Viable Options                                                Instant Acknowledgement                                                Customers Always Come First                                                End with “Thank you”</div><div style="margin:0px"> </div>

About You:
QUALIFICATIONS:<ul><li>High School diploma or equivalent.</li><li>Customer service and clerical experience.</li><li>Previous bank experience preferred.</li></ul>KNOWLEDGE, SKILL, ABILITY:<ul><li>Work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines oriented environment.</li><li>Effectively sell and cross sell the services and accounts offered by the Bank.  Be able to maintain a pleasant, helpful demeanor toward customers and personnel.</li><li>Follow written and oral instructions.</li><li>Strong typing skills</li><li>Knowledge of Microsoft office products</li><li>Working knowledge of Bank products and services.</li><li>Communicate effectively, verbally, and in writing.</li><li>Anticipate, Identify and resolve problems.</li><li>Work well under pressure; meet multiple and sometimes competing deadlines; ensure work is completed accurately and on time.</li><li>Work independently and as an active team member by sharing and accepting suggestions and idea</li></ul>WORK ENVIRONMENT: The work environment consists of working primarily indoors, working with others and working around others.  The noise level in the work environment is usually moderate.    PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.Specific lifting abilities required by this job include: The employee may be required to move up to 25 pounds periodically.  Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer:
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.

Banking Jobs in Bozeman, MT

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Banking Jobs in Bozeman, MT

Teller First Security Bank Bozeman

CUSTOMER SERVICE REPRESENTATIVE Stockman Bank of Montana

Account Specialist First Security Bank Bozeman

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