UNKNOWN

FEED

In addition, through customer interactions, identify opportunities to cross-share Bank products and services with referrals to a platform employee or other Bank department. Summary: Provide service to Bank customers by conducting transactions, assisting with inquiries, and resolving issues in a timely manner.

First BankJob Description <table align="left" border="1" style="width:7.25in;border:none;margin-left:6.75pt;margin-right:6.75pt"><tbody><tr><td style="width:261pt;border:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Effective Date: </td><td style="width:261pt;border:solid 1pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">EEO Code:    </td></tr><tr><td style="width:261pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"> </td><td style="width:261pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt"> </td></tr><tr><td style="width:261pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Job Description:     Teller</td><td style="width:261pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Officer Title:  </td></tr><tr><td style="width:261pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Employee Name:  </td><td style="width:261pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Reports To:  Branch Manager </td></tr><tr><td style="width:261pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Location:  Liberty</td><td style="width:261pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">FLSA Status:  </td></tr><tr><td style="width:261pt;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Job Status: </td><td style="width:261pt;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Notes:   </td></tr></tbody></table>       Summary:  Provide service to Bank customers by conducting transactions, assisting with inquiries, and resolving issues in a timely manner. In addition, through customer interactions, identify opportunities to cross-share Bank products and services with referrals to a platform employee or other Bank department. Duties and Responsibilities:<ol start="1"><li>Provide high quality service to every customer i.e. smile, greet, address by name, timely assistance, etc.</li><li>Develop working knowledge of bank products/services via training, Bank website, intranet information, meetings, etc.</li><li>Identify opportunities to cross-share Bank products/services and refer customers to a platform employee or appropriate Bank department.</li><li>Assist with customer account inquiries i.e. service charges, balances, account history, etc.</li><li>Refer customers to a platform employee for transactions or questions that cannot be addressed at the teller line </li><li>Protect customer privacy and maintain confidentiality</li><li>Adhere to all Bank policies/procedures </li><li>Receive checking/savings deposits and withdrawals: verify cash, endorsements, identification, and issue receipts</li><li>Determine proper funds availability for checks cashed or deposited based on Bank and regulatory requirements</li><li>Complete Regulation CC Holds, as needed</li><li>Redeem U.S. Savings Bonds</li><li>Issue money orders, cashier’s checks</li><li>Assist safe deposit box customers</li><li>Accept loan payments: verify payment amount, ensure proper loan payment code, and issue receipts</li><li>Buy/sell cash from vault as necessary, ensuring teller drawer cash limits are not exceeded</li><li>Balance teller drawer daily, including locating cash discrepancies </li><li>Perform end of day balancing and Teller Capture balancing </li><li>Complete Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), and Monetary Instrument Logs (MIL)</li><li>Refer customers to the Head Teller or Branch Manager for issues that you cannot resolve</li><li>Balance ATM and load cash into ATM</li><li>Ensure teller station is properly supplied and neat</li><li>Maintain security of teller station including keys, combos, cash drawers, and teller work</li><li>Promote and maintain positive relations with all employees, contacts, customers, and potential customers.</li><li>Represent the bank in business development efforts and civic and community functions.</li></ol> Secondary or Additional Job Duties:1.      This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management. Experience and Other Requirements<ol start="1"><li>High school diploma or equivalent </li><li>1 year of customer service experience </li><li>1 year of cash handling experience</li><li>Must possess the ability to interact positively with all levels of the organization, including Management, the Board, Coworkers, and the Public.</li></ol>5.      Excellent oral, written, telephone, organizational and interpersonal communication skills required.6.      Proficiency in Microsoft applications, including Word and Excel.7.       Must be proficient using e-mail and the internet. All First Bank employees are required to:1.      Be attentive to our customer needs with a welcoming personality.2.      Possess a team-oriented attitude with a desire to see success in themselves and others.3.      Maintain a strict standard of confidentiality involving all transactions and relationships.4.      Develop a working knowledge of all bank products.    Statement of Understanding:            I understand that the above duties and how I perform them are the requirements on which my performance will be judged. It is understood that these duties may be revised from time to time at the discretion of the Bank’s management.  _______________________________________________Employee’s Signature                                              Date  _______________________________________________Bank Representative                                                Date

FIRST BANK MCCOMB MISSISSIPPI

Teller

Bank Management

Banking Regulations

Banking Services

Business Banking

Business Development

Click Through Rate (CTR)

Communication Skills

Customer Relations

Customer Support/Service

Employee Relations

Identify Issues

Internet/Online Service

Interpersonal Skills

Intranet

Microsoft Excel

Microsoft Product Family

Microsoft Word

Online Training

Privacy Controls

Problem Solving Skills

Regulations

Regulatory Requirements

Sales

Team Player

Time Management

Writing Skills

Gethired

OTHER

Process various other transactions including but not limited to night drops, ATM deposits, collection items, wire transfers, foreign currency, credit card transactions, loan payments, money orders, travelers’ cheques and official checks. Overview: The purpose of this job is to satisfy the customer by providing quality customer service through the processing of a variety of cash and non-cash transactions and to be responsible for the safekeeping of any cash or cash equivalent items in their possession.

Overview:
The purpose of this job is to satisfy the customer by providing quality customer service through the processing of a variety of cash and non-cash transactions and to be responsible for the safekeeping of any cash or cash equivalent items in their possession.

Responsibilities:
<ul><li>Represent Trustmark professionally, efficiently, and tactfully in order to assure customer satisfaction when in contact with customers, either face-to-face or by telephone. Acknowledge and greet the customer with a smile and call the customer by name (at least twice) while processing deposits and withdrawals for transaction accounts. Always check for customers’ additional needs and thank them as they leave.</li><li>Continually safeguard the bank’s assets and security of the working environment while processing transactions accurately, securing large dollars, and balancing the teller window daily. All work must be performed within bank guidelines, following bank policies, procedures, and standards of performance.</li><li>Assist in the development of new business for the bank by identifying customer needs for additional products and services through referring customers to appropriate sales staff, and by completing documentation for all referrals.</li><li>Process various other transactions including but not limited to night drops, ATM deposits, collection items, wire transfers, foreign currency, credit card transactions, loan payments, money orders, travelers’ cheques and official checks.</li><li>Perform additional duties as assigned.</li></ul>

Qualifications:
<ul><li>High school graduate or GED</li><li>At least six (6) months of customer service experience</li><li>Basic knowledge of math concepts and principles</li><li>Detail oriented – must be able to process transactions accurately and efficiently</li><li>Ability to work in a team environment</li><li>Excellent customer service and sales skills</li><li>Ability to meet and greet the public in a professional manner that reinforces TMK’s service standards</li><li>Ability to display professional appearance and mannerisms</li><li>Ability to recognize customer needs and make appropriate referrals</li><li>Ability to meet referral goals in a retail environment</li><li>Basic computer skills</li><li>Ability to learn internal technology systems to perform work tasks</li><li>Must pass Teller Simulation test</li><li>Ability to communicate effectively</li><li>Ability to handle some daily lifting of boxed or bagged coins required (weight may vary)</li><li>Balancing experience preferred</li><li>Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.</li></ul>Physical Requirements/Working Conditions:  Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site.  Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank.  No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Banking Jobs in Brookhaven, MS

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Banking Jobs in Brookhaven, MS

Teller FIRST BANK MCCOMB MISSISSIPPI

Teller Trustmark Bank

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