FULL_TIME

FEED

OTHER

A Branch Banking Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals.

Position Title Branch Banking - Client Consultant I - FloatLocation Sedona, AZ 86336Job Summary A Branch Banking Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.Job Responsibilities:<ul><li>Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative</li><li>Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals.</li><li>Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.</li><li>Performs special projects, and additional duties and responsibilities as required.</li><li>Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.</li></ul> Job Requirements: <ul><li>High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required</li><li>0 - 3 years of customer service and sales experience, required</li><li>Experience in financial services industry, preferred</li></ul>Flagstar is an Equal Opportunity EmployerFlagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

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On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York.
At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators.

We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know..

Flagstar Bank, N.A.

Branch Banking - Client Consultant I - Float

Banking Regulations

Banking Services

Consulting

Customer Acquisition

Customer Experience

Customer Relations

Customer Support/Service

Federal Laws and Regulations

Financial Services

Financial Transactions

Leadership

Loans

Maintain Compliance

Professional Services

Regulatory Compliance

Retail

Sales

Sales Support

State Laws and Regulations

Time Management

Transaction Processing/Management

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Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.

Position Title Branch Banking Assistant LeaderLocation Sedona, AZ 86336Job Summary The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.Job Responsibilities:JOB RESPONSIBILITIES <ul><li>Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.</li><li>Sales Leadership and Coaching: Support in the coaching, development and mentorship of the team members. Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets. Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.</li><li>Client Experience: Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.</li><li>Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.</li><li>Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.</li></ul>ADDITIONAL ACCOUNTABILITIES <ul><li>Performs special projects, and additional duties and responsibilities as required.</li><li>Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.</li></ul>JOB REQUIREMENTS Required Qualifications: <ul><li>Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent</li><li>Minimum experience required: 2+ Years of branch sales experience</li><li>May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation</li><li>Experience with a variety of banking products.</li><li>Experience with banking risk management.</li></ul>Preferred Qualifications: <ul><li>Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience.</li><li>4+ years of branch banking and/or financial institution sales experience.</li><li>Experience in a leadership role</li></ul>Job Competencies: <ul><li>Creating Diverse and Cohesive Teams</li><li>Education, Coaching and Teaching</li><li>Creating followship</li><li>Objectively evaluating talent</li><li>Creating accountability</li><li>Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.</li><li>Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.</li><li>Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.</li><li>Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.</li></ul> Flagstar is an Equal Opportunity EmployerWe are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $20.87 - $35.74

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Banking Jobs in Flagstaff, AZ

Branch Banking - Client Consultant I - Float Flagstar Bank, N.A.

Branch Banking Assistant Leader Flagstar Bank, N.A.

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