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Identify and recommend changes to the Bank's mortgage loan programs to better assist residents in obtaining credit in the bank’s deposit accepting markets, particularly those residing in MMCTs. Participate with the President of the Residential Division, the Chief Lending Officer and the Director of Community Banking in the development of the Strategic Marketing and Sales Plan, particularly in MMCTs.

At <a href="https://www.ffbf.com/" rel="noopener nofollow noreferrer" target="_blank">First Federal Bank,</a>core values speak to the heart of an organization and are the essence of a company’s identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future. Offering a dynamic benefit package that includes but is not limited to:<ul><li class="MsoNormal">Four Medical Plan Offerings to choose from</li><li class="MsoNormal">Employer HSA Contributions (Coverage/Plan exclusions)</li><li class="MsoNormal">Employer Provided Life Insurance Policy</li><li class="MsoNormal">Annual Health Incentive</li><li class="MsoNormal">Annual Wellness Reimbursement</li><li class="MsoNormal">Tuition Reimbursement program</li><li class="MsoNormal">Generous Match 401k Retirement Plan</li><li class="MsoNormal">Paid Sick Leave</li><li class="MsoNormal">Paid Vacation Leave</li><li class="MsoNormal">11 Paid Holidays based on the Federal Reserve Calendar</li></ul>If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity. ESSENTIAL FUNCTIONS:<ul style="margin-top:0in"><li class="MsoNormal" style="text-align:justify">Promotes and enhances image of First Federal in all business and mortgage activities within our markets.  </li><li class="MsoNormal">Prospects for new business and retail customers and develops new relationships.</li><li class="MsoNormal" style="text-align:justify">Serve as a small business “consultant” with no managerial liability.  </li><li class="MsoNormal" style="text-align:justify">Serve as relationship manager to all new and inherited small business customers.  </li><li class="MsoNormal" style="text-align:justify">Assists business manager in product development and service delivery to ensure superior customer satisfaction and bank profitability.  </li><li class="MsoNormal" style="text-align:justify">Assists business manager in meeting the requests of the bank’s most profitable customers.  </li><li class="MsoNormal">Gathers, analyzes, and communicates customer information to assist in the development and processing of commercial, residential and consumer lending opportunities.  </li><li class="MsoNormal">Correspond with customers and applicants to resolve questions regarding application information.  </li><li class="MsoNormal" style="text-align:justify">Identify and recommend changes to the Bank's mortgage loan programs to better assist residents in obtaining credit in the bank’s deposit accepting markets, particularly those residing in MMCTs.</li><li class="MsoNormal" style="text-align:justify">Partner with community-based or governmental organizations that provide the residents of  MMCTs with services related to credit, financial education, homeownership, and foreclosure prevention.</li><li class="MsoNormal" style="text-align:justify">Originate residential loans via the bank’s portfolio loan products across the bank’s deposit accepting footprint both directly and as referrals. </li><li class="MsoNormal" style="text-align:justify">Strong communication skills are a must.</li><li class="MsoNormal" style="text-align:justify">Participate with the President of the Residential Division, the Chief Lending Officer and the Director of Community Banking in the development of the Strategic Marketing and Sales Plan, particularly in MMCTs. </li><li class="MsoNormal">Interview residential mortgage loan applicants. Recommend and outline terms of loan.  Inform prospective borrowers of loan commitments.  </li><li class="MsoNormal" style="text-align:justify">Review developing laws and regulations as they apply to installment loan security agreements.  </li><li class="MsoNormal" style="text-align:justify">Assist collection officer with delinquent account files for the financial institution. </li><li class="MsoNormal" style="text-align:justify">Responsible for quality loan growth.  </li><li class="MsoNormal" style="text-align:justify">Officer cannot, directly or indirectly, commit First Federal on any lending decisions.  </li><li class="MsoNormal" style="text-align:justify">Possess the capability to implement/install the bank’s computer software systems that will enhance customer’s relationship.  </li><li class="MsoNormal" style="text-align:justify">Provides the best service to our customers with innovative and creative solutions.</li></ul> JOB REQUIREMENTS: <ul style="margin-top:0in"><li class="MsoNormal" style="text-align:justify">Minimum of five years’ experience with proven results on developing a business strategy and successful execution of a plan.</li><li class="MsoNormal" style="text-align:justify">Bachelor’s degree in business finance, or related field or 5 years banking experience.  </li><li class="MsoNormal" style="text-align:justify">Financial sales capability.  </li><li class="MsoNormal" style="text-align:justify">Knowledge of mortgage products, its market and economy trends.</li><li class="MsoNormal" style="text-align:justify">Thrive for high service and quality standards.</li><li class="MsoNormal" style="text-align:justify">Excellence in working within regulatory framework is a must.</li><li class="MsoNormal" style="text-align:justify">Proven knowledge on regulations (federal and state) applicable to mortgage and banking law.</li><li class="MsoNormal" style="text-align:justify">Excellent sales and negotiation skills.</li><li class="MsoNormal" style="text-align:justify">Good cross selling, organizational, and communication skills.  </li><li class="MsoNormal" style="text-align:justify">Able to communicate effectively with builders and realtors.  </li><li class="MsoNormal" style="text-align:justify">Ability to work in a team environment and interact with all levels within the organization, with external business and community sectors.</li><li class="MsoNormal" style="text-align:justify">Capable of maintaining a professional presence with emphasis on professionalism, personal and ethical growth.</li><li class="MsoNormal" style="text-align:justify">Highly organized and demonstrated prioritization skills.</li><li class="MsoNormal" style="text-align:justify">Excellent communication, public relations skills, computer and research skills.  </li><li class="MsoNormal" style="text-align:justify">Ability to deal with time constraints and strong attention to detail.</li><li class="MsoNormal" style="text-align:justify">Travel may be required.</li><li class="MsoNormal" style="text-align:justify">Extended hours sitting and performing computer tasks may be required.  </li><li class="MsoNormal" style="text-align:justify">Loan Originators are required to have a confirmed NMLS# with First Federal Bank before originating residential mortgage loans and maintain their NMLS# in an active status for the duration of employment.</li><li class="MsoNormal" style="text-align:justify">Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.</li></ul>Bilingual candidates encouraged to apply.EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY E - Verify Employer Powered by ExactHire: 198752

First Federal Bank

Community Lending Officer

Banking Regulations

Banking Services

Business Development

Business Strategy

Communication Skills

Community Banking

Computer Software

Consulting

Consumer Loans

Credit and Collections

Cross-Selling

Customer Satisfaction

Customer Support/Service

Customer/Client Research

Detail Oriented

Establish Priorities

Federal Laws and Regulations

Finance

Financial Services

Foreclosures

Health Plan

Life Insurance

Loan Origination

Loan Portfolio

Loans

Market Trend Analysis

Marketing Plan

Marketing Strategy

Mortgage

Mortgage Lending

Mortgage Regulations

Negotiation Skills

Organizational Skills

Past Due Accounts

Product Development

Profit & Loss

Public/Media/Press/Analyst Relations

Quality Metrics

Real Estate Sales

Regulations

Reimbursement

Relationship Management

Research Skills

Residential Mortgages

Retail

Sales

Sales Strategy

Service Delivery

Small Business

State Laws and Regulations

Strategic Planning

Team Player

Willing to Travel

ExactHire

As a Customer Service Representative - State Farm Agent Team Member with Ruzaan Ogra - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We are highly involved in the community through women’s leadership initiatives, Make-A-Wish, school board involvement, and projects like helping build a local school playground.

Benefits: <ul><li>Hiring bonus</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> ABOUT OUR AGENCY: Our agency opened in 2019 and has grown into a strong, close-knit team of 13. Before becoming a State Farm agent, I worked in banking and mortgages, bringing a strong financial background and customer-focused approach into the business. I’m a graduate of the University of Florida, married with two children, and originally from India. I speak three languages and enjoy football and traveling, often taking international trips each year. We are highly involved in the community through women’s leadership initiatives, Make-A-Wish, school board involvement, and projects like helping build a local school playground. For our team, we offer PTO, health benefits, gym memberships, and a strong focus on personal and professional development, along with a commitment to work-life balance. Our office culture is supportive, tenured, and team-oriented. We’re looking for someone who is coachable, driven, and motivated to succeed - someone who values teamwork and wants to grow as part of a collaborative, high-performing environment. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ruzaan Ogra - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide policy information.</li><li>Assist customers with policy changes and updates.</li><li>Process insurance claims and follow up with customers.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>

Banking Jobs in Gainesville, FL

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Banking Jobs in Gainesville, FL

Community Lending Officer First Federal Bank

Customer Service Representative - State Farm Agent Team Member Ruzaan Ogra - State Farm Agent

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