Port St Lucie, FL30+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building • Exhibit consistent relationship building including, but not limited to: • Prepare for various customer interactions • Build rapport • Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers • Match customer needs to Seacoast Bank products and services • Confidently and proficiently explain Seacoast Bank products and services to customers • Proven ability to create and enhance relationships based on customer needs • Ask for referrals from new and existing customers • Exhibit good listening skills and speak clearly and persuasively in positive or negative situations • Respond promptly to customer needs and requests for service. • Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets.