p>Key Responsibilities: • Build Client Relationships • Conduct professional client conversations that build and sustain trust and credibility • Discover key life events happening with clients to ensure bank products and services are meeting financial needs • Recommend and provide accounts, loans, and services that match clients financial needs • Promote bank products and services within and outside the bank • Proactively make referrals to bank partners that result in additional revenue to the bank • Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production • Adhere to operating procedures and protocols • Deliver a Consistently Superior Client Experience • Demonstrate excellent customer service skills • Behave in a manner to create a welcoming, engaging, professional environment for clients to experience • Proactively resolve client issues in absence of or as directed by Bank Manager • Respond to routine client inquiries and requests • Perform teller duties as needed and process client transactions • Approve transactions for other employees within your assigned authority limit • Assist with bank opening and/or closing as directed • Demonstrate Compliance with Applicable Laws and Regulations • Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to: • Equity Bank Business Ethics and Conduct policy • Bank Secrecy Act • Anti-Money Laundering • Information Security • Suspicious Activity Reporting requirements • policies and procedures as appropriate for this position • Actively work with clients to understand each clients normal account activity as appropriate for this position • Complete periodic compliance training.
High School Diploma or equivalent Excellent interpersonal, verbal, and written communication skills Computer proficiency in Windows-based systems Ability to maintain a high degree of confidentiality Strong attention to detail and organizational skills Capable of working with a team to determine solutions Ability to travel to Wichita, KS during the first week of employment for required week-long training.