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Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.

<strong>Location: </strong>This will be onsite as listed in the job posting. <br/><br/><strong>SUMMARY</strong><br/><br/> Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. <br/><br/><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong><br/><br/> Sales and service <br/><ul><li> Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. </li><li> Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. </li><li> Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. </li><li> Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. </li><li> Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. </li><li> Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. </li></ul><br/> Client experience <br/><ul><li> Research and resolve problems and respond to client inquiries on account status. </li><li> Deliver excellent client experiences consistently and promptly resolve client issues effectively. </li><li> Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. </li></ul><br/> Compliance and risk management <br/><ul><li> Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. </li></ul><br/> Operational efficiency <br/><ul><li> Assist banking center associates with all aspects of daily operations as needed, including audit controls. </li><li> Assist banking center management with "on the job training" of new associates. </li><li> Stay informed of all operational updates and changes to ensure compliance with all current guidelines. </li></ul><br/> Perform all other job-related duties as assigned <br/><br/><strong>QUALIFICATIONS</strong><br/><br/> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. <br/><ul><li> High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. </li></ul><br/> As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. <br/><br/><strong>DeGarmo Behavioral Assessment Requirement</strong><br/><ul><li> All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position </li><li> The assessment takes approximately 12-15 minutes to complete </li><li> Assessment results must be submitted prior to having your application evaluated by Talent Acquisition </li></ul><br/><strong>About Us<br/></strong>First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . <br/><br/><strong>Benefit Highlights</strong><br/> • Medical with wellness incentives, dental, and vision <br/> • HSA with company match <br/> • Maternity and parental leave <br/> • Tuition reimbursement <br/> • Mentor program <br/> • 401(k) with 6% match <br/> • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits <br/><br/><strong> Follow Us <br/></strong> Facebook <br/> X formerly Twitter <br/> LinkedIn <br/> Instagram <br/> YouTube

First Horizon Bank

Universal Banker

Bank Management

Banking Regulations

Banking Services

Brokerage

Campaigns

Capital Markets

Commercial Banking

Cross-Selling

Customer Experience

Customer Relations

Customer Support/Service

Exceeded Sales Goal

Financial Services

Financial Transactions

Fixed Income Investments

High School Diploma

Maintain Compliance

Mortgage

Needs Assessment

Online Courses

Online Training

Operations

Private Banking

Problem Solving Skills

Regulatory Compliance

Resolve Customer Issues

Retail

Retail Banking

Risk Management

Sales

Small Business

Time Management

Transaction Processing/Management

Wealth Management

eLearning

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Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

<div><div id="requisitionDescriptionInterface.ID1469.row1" title="">Teller Retail Banker-069181</div><div></div><div id="requisitionDescriptionInterface.ID1499.row1" title=""><div id="requisitionDescriptionInterface.ID1515.row1" title=""><h2>Description</h2></div> <p style="font-family:'arial'">Take the next step toward your new career today!</p><p style="font-family:'arial'">Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country!</p><p style="font-family:'arial'">Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p><ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li></ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li></ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li></ul></div><div></div><div id="requisitionDescriptionInterface.ID1555.row1" title=""><div id="requisitionDescriptionInterface.ID1571.row1" title=""><h2>Qualifications</h2></div> Minimum Qualifications/Experience:<br/>·  3 years of relevant and transferrable sales and/or customer service experience;<br/>   OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br/>   OR a Bachelor’s degree.<br/>·  Previous instore banking experience is preferred, but not required.<br/>·  Must be positive and engaging.<br/><br/>Formal Education & Certification:<br/>·  High School Diploma or equivalent required.<br/><br/>Work Status:<br/>·  Full-time.<br/><br/>Supervisory Responsibility:<br/>·  No.<br/><br/>Travel:<br/>·  Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.<br/><br/>Working Conditions:<br/>·  Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.<br/><br/>Disclaimer:<br/>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.<br/><br/>Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><div></div><div id="requisitionDescriptionInterface.ID1611.row1" title=""><h2>Job</h2>: Branch Banking</div><div id="requisitionDescriptionInterface.ID1661.row1" title=""><h2>Primary Location</h2>: Louisiana-Monroe</div><div id="requisitionDescriptionInterface.ID1711"></div><div id="requisitionDescriptionInterface.ID1761.row1" title=""><h2>Schedule</h2>: Full-time</div><div id="requisitionDescriptionInterface.ID1811.row1" title=""><h2>Work Locations</h2>: <div>LA - Monroe WM-8149 </div><div>2701 Louisville Ave </div><div> Monroe 71201</div></div><div id="requisitionDescriptionInterface.ID1923"></div><div id="requisitionDescriptionInterface.ID1965"></div><div id="requisitionDescriptionInterface.ID2015.row1" title=""><h2>Unposting Date</h2>: Ongoing</div><div id="requisitionDescriptionInterface.ID2067.row1" title=""><h2>Organization</h2>: Louisiana</div></div>

Woodforest Bank

Teller Retail Banker

Job: Branch BankingPrimary Location: Louisiana-MonroeSchedule: Full-timeWork Locations: LA - Monroe WM-8149 2701 Louisville Ave Monroe 71201Unposting Date: OngoingOrganization: Louisiana Qualifications Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.

<div><div id="requisitionDescriptionInterface.ID1469.row1">Teller Retail Banker-071402</div><div></div><div id="requisitionDescriptionInterface.ID1499.row1"><div id="requisitionDescriptionInterface.ID1515.row1"><b>Description</b></div> <p style="font-family:'arial'">Take the next step toward your new career today!</p><p style="font-family:'arial'">Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country!</p><p style="font-family:'arial'">Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p><ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li></ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li></ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li></ul></div><div></div><div id="requisitionDescriptionInterface.ID1555.row1"><div id="requisitionDescriptionInterface.ID1571.row1"><b>Qualifications</b></div> Minimum Qualifications/Experience:<br/>·  3 years of relevant and transferrable sales and/or customer service experience;<br/>   OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br/>   OR a Bachelor’s degree.<br/>·  Previous instore banking experience is preferred, but not required.<br/>·  Must be positive and engaging.<br/><br/>Formal Education & Certification:<br/>·  High School Diploma or equivalent required.<br/><br/>Work Status:<br/>·  Full-time.<br/><br/>Supervisory Responsibility:<br/>·  No.<br/><br/>Travel:<br/>·  Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.<br/><br/>Working Conditions:<br/>·  Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.<br/><br/>Disclaimer:<br/>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.<br/><br/>Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><div></div><div id="requisitionDescriptionInterface.ID1611.row1"><b>Job</b>: Branch Banking</div><div id="requisitionDescriptionInterface.ID1661.row1"><b>Primary Location</b>: Louisiana-Monroe</div><div id="requisitionDescriptionInterface.ID1711"></div><div id="requisitionDescriptionInterface.ID1761.row1"><b>Schedule</b>: Full-time</div><div id="requisitionDescriptionInterface.ID1811.row1"><b>Work Locations</b>: <div>LA - Monroe WM-8149 </div><div>2701 Louisville Ave </div><div> Monroe 71201</div></div><div id="requisitionDescriptionInterface.ID1923"></div><div id="requisitionDescriptionInterface.ID1965"></div><div id="requisitionDescriptionInterface.ID2015.row1"><b>Unposting Date</b>: Ongoing</div><div id="requisitionDescriptionInterface.ID2067.row1"><b>Organization</b>: Louisiana</div></div>

Woodforest National Bank

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