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FEED

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Identifying the right banking products and educating customers on the use of digital banking tools, including online banking and our mobile application, to enhance their convenience. Summary: our representatives are the face of the business and promote the bank's mission by completing bank transactions, opening new accounts and building strong and lasting customer relationships.

<img alt="" height="76" src="https://assets.jazz.co/customers/customer_20260331134110_VAIEXDACZXZG3OZX/layout/20260430132906-HamlinB&TCo-Logo.png" width="67"/>At Hamlin Bank we are a family of professionals who are committed to servicing the needs of customers in the surrounding communities-both current and those we have not yet had the pleasure to meet. If you are searching for a position that focuses on using customer service and communication skills as the face of community banking-we are accepting applications for a part time to full time Teller/Bank Representative.  Summary: our representatives are the face of the business and promote the bank's mission by completing bank transactions, opening new accounts and building strong and lasting customer relationships.   Essential Duties include the following and other duties may be assigned: Transactional & Financial Functions:<ul><li>Process customer transactions, including deposits, withdrawals, check cashing, and loan payments, with a high degree of accuracy.</li><li>Verify customer identities and check negotiability, placing holds on funds as required by bank policy and regulation.</li><li>Issue financial instruments such as Treasurer’s checks and money orders.</li><li>Meticulously balance a cash drawer at the beginning and end of each shift, ensuring all funds are accounted for.</li></ul>·Customer Engagement:<ul><li>Provide a welcoming and professional environment, greeting every customer and serving as the face of the bank.</li><li> Actively listen to customer needs to provide information, resolve issues, and answer questions about products, services, and policies.</li><li>Identify opportunities to deepen customer relationships by recommending relevant bank products based upon our full scope of banding services. </li><li>Make internal referrals to appropriate bank members based upon customer needs. </li><li>Identifying the right banking products and educating customers on the use of digital banking tools, including online banking and our mobile application, to enhance their convenience.</li><li>Perform account research and problem solving as needed. </li><li>Cross-training in other areas such as ATM, Vault, Savings Bonds, Safe Deposit and other services. </li></ul>Operational & Compliance Functions:<ul><li>Adhere strictly to all bank security protocols, operational procedures, and confidentiality guidelines.</li><li>Act as the first line of defense against fraud by diligently monitoring for suspicious activity and taking appropriate action to mitigate risk.</li><li>Maintain accurate, detailed records of all transactions and customer interactions.</li><li>Maintaining and balancing cash drawers.</li></ul>Required Skills & Qualifications<ul><li>High school diploma or equivalent.</li><li>Minimum of 1 year experience in a cash-handling role, preferably in a customer-facing environment such as retail or banking.</li><li>Strong basic math skills and steadfast attention to detail.</li><li>Excellent interpersonal and communication skills, with a genuine passion for customer service.</li><li>Proven ability to work with accuracy and efficiency in a fast-paced environment.</li><li>Basic computer proficiency and the ability to learn new software systems.</li><li>Unquestionable integrity and the ability to handle sensitive confidential information. </li></ul>·Hamlin Bank offers a wide array of employee benefits including medical, dental, vision, life insurance, 401k and pension and much more-and we are looking to add to our team!Powered by JazzHR

Hamlin Bank and Trust

Bank Teller

Banking Regulations

Banking Services

Communication Skills

Community Banking

Computer Skills

Customer Relations

Customer Support/Service

Customer Training

Customer/Client Research

Detail Oriented

Employee Benefits

Financial Transactions

High School Diploma

Interpersonal Skills

Mathematics

Mobile Applications

Online Banking

Operations Processes

Problem Solving Skills

Resolve Customer Issues

Retail Banking

Risk Management

Security Protocols

Transaction Processing/Management

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ADAPTED_NOW

Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

HOUR

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing transactions, opening accounts, and performing account maintenance. * Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. * Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, Including Disability and Veteran Job:Branch Banking* Organization:New York* Title: *Teller Retail Banker II* Location: *New York-Olean* Requisition ID: *073053* Salary Range: *$16.48 to $19.81 per hour*

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Bank Teller Hamlin Bank and Trust

Teller Retail Banker II Woodforest National Bank

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