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Lead digital transformation initiatives focused on enhancing member experiences through improved online/mobile banking platforms, API integrations, and automation. • Serve as the primary liaison between business units, IT teams, and external vendors, ensuring clear communication and expectation management.

<div>EXP: 15+ yrs Mandatory: 10+yrs of exp in banking domain Key Responsibilities: Strategic Business Analysis: • Act as a key driver in defining and refining business requirements for high-impact projects. • Develop strategic roadmaps to align business goals with technological advancements and customer needs. • Conduct enterprise-level gap analyses to identify opportunities for growth and process improvements. Leadership in Stakeholder Collaboration: • Partner with senior executives, department heads, and cross-functional teams to ensure alignment on project objectives and deliverables. • Serve as the primary liaison between business units, IT teams, and external vendors, ensuring clear communication and expectation management. Banking Product Expertise: • Provide in-depth analysis and recommendations for banking products, including payments, credit cards, deposits, mortgages, collections, autos, personal loans and mobile apps. • Stay abreast of industry trends, best practices, and emerging technologies to drive innovation. Digital Transformation Leadership: • Lead digital transformation initiatives focused on enhancing member experiences through improved online/mobile banking platforms, API integrations, and automation. • Collaborate with compliance and risk management teams to ensure all solutions meet regulatory and security requirements. Process Improvement and Solution Design: • Oversee the design and implementation of optimized workflows and automated processes. • Provide detailed business and functional specifications to guide technical teams in delivering high-quality solutions. Testing and Quality Assurance: • Define and oversee robust testing strategies, including user acceptance testing (UAT), to ensure business goals are met. • Collaborate with QA teams to validate solutions and ensure seamless implementation. Documentation and Knowledge Sharing: • Develop comprehensive documentation, including business requirements, system specifications, and user guides. • Mentor junior analysts and other team members, sharing expertise to build a strong, collaborative team. Key Banking Products to Support: • Payments: Real-time payments, bill pay systems, and digital payment solutions. • Credit Cards: Card management systems, rewards platforms, and fraud prevention tools. • Deposits: Account origination, maintenance, and digital deposit systems. • Mortgages: Loan origination systems, underwriting workflows, and servicing platforms. • Mobile Apps: Enhancing mobile banking functionality, customer journey mapping, and performance optimization. Qualifications and Experience: • Experience: • 20+ years in Business Analysis or Business Systems Analysis. • 15+ years in the banking or financial services domain, with expertise in multiple core banking products. • Skills and Expertise: • Deep understanding of banking products (payments, credit cards, deposits, mortgages, and mobile apps). • Proven ability to lead enterprise-level business analysis and process improvement initiatives. • Advanced knowledge of compliance regulations, such as UDAAP, Truth in Savings, and data security protocols. </div>

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Senior BA - Banking Products

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Senior BA - Banking Products TechDigital

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