FULL_TIME

YEAR

We are seeking an experienced Senior Catering Manager to oversee high-volume catering operations at East Tennessee State University in Johnson City, TN. This role is responsible for managing catering events, supervising staff, supporting sales efforts, and ensuring exceptional client satisfaction.

Location: Johnson City, TN (Onsite) Compensation: $81,000 - $90,000 Relocation Assistance: Yes Visa Sponsorship: NoWe are seeking an experienced Senior Catering Manager to oversee high-volume catering operations at East Tennessee State University in Johnson City, TN. This role is responsible for managing catering events, supervising staff, supporting sales efforts, and ensuring exceptional client satisfaction.

Shamrock Value Inc

Catering Manager

Catering Services

Customer Satisfaction

Event Management

People Management

Sales Support

Government Standards

Inventory Costs

Order Delivery

Cash Flow

Menu Management

Food and Beverage Industry

Financial Control

Food Services

FIFO

Banquet Services

OTHER

FEED

UNKNOWN

What You Bring: Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively. What You'll Do: Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events, including food production, inventory, product deliveries, invoices, and procurement operations.

Role Overview:
Working together, supporting your team, and reaching for the best in a high-volume, high-paced environment is second nature to you. Sodexo is seeking a Catering Manager at East Tennessee State University in Johnson City, TN. East Tennessee Dining Services, operated by Sodexo, is the premier food service provider for East Tennessee State University in Johnson City, Tennessee. Our team delivers exceptional culinary experiences across campus, including residential dining, retail outlets, and full-service catering for university events and community functions. We are committed to excellence, innovation, and sustainability, fostering a culture that values creativity, collaboration, and continuous improvement.

What You'll Do:
<ul><li>Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events, including food production, inventory, product deliveries, invoices, and procurement operations.</li><li>Oversight of the sales process for catering and/or conference services. Works with clients and customers to design events.</li><li>Ensure employees have appropriate equipment, supplies, and resources to perform their jobs and meet goals, cost controls, and deadlines as assigned.</li><li>Establish and maintain a safe work environment, including both food and physical safety, in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.</li><li>Comply with budget requirements by controlling costs (i.e., labor, inventory, equipment, materials) and making adjustments when necessary.</li><li>Supervise employees by delegating, assigning, and prioritizing activities, and monitoring operating standards.</li></ul>

What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: <ul style="margin-top:0in"><li>Medical, Dental, Vision Care and Wellness Programs</li><li>401(k) Plan with Matching Contributions</li><li>Paid Time Off and Company Holidays</li><li>Career Growth Opportunities and Tuition Reimbursement</li></ul>More extensive information is provided to new employees upon hire.

What You Bring:
<ul><li>Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively.</li><li>Ability to adhere to timekeeping and labor cost control procedures by maintaining staff payroll and schedule in Kronos.</li><li>Attention to detail and ability to review all catering event orders and weekly catering sheets to ensure accuracy.</li><li>Positive, practical solutions to client queries while adhering to our catering policies and procedures and offering solutions to staff.</li></ul>

Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete <a href="https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab" rel="noopener nofollow noreferrer" target="_blank">this form</a>.

Qualifications & Requirements:
Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience - 3 years    Minimum Functional Experience - 3 years of experience in catering, food production, or food service management or a related field

Worldwide Leader in Food and Facilities Management for Over 50 Years

 
Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.

 
Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.

Sodexo

Senior Catering Manager

Billing

Budgeting

Communication Skills

Continuous Improvement

Cost Control

Customer Experience

Detail Oriented

Establish Priorities

Facilities Management

Food Delivery

Food Production

Food Safety

Kronos Products

Order/Customer Fulfillment

Purchasing/Procurement

Regulations

Retail

Safety/Work Safety

Sales

Sustainability

Team Building

Time Management

[AW]-iCims

This role oversees catering sales, event planning, production coordination, and day‑of execution for a wide range of events, including VIP functions and multi‑event days. Our client is seeking a Senior Catering Manager to lead a high‑volume, multi‑unit catering program within a large campus dining environment.

Our client is seeking a Senior Catering Manager to lead a high‑volume, multi‑unit catering program within a large campus dining environment. This role oversees catering sales, event planning, production coordination, and day‑of execution for a wide range of events, including VIP functions and multi‑event days. The ideal candidate is a hands‑on leader who thrives in fast‑paced environments and can manage both the operational and client‑facing sides of catering. Onsite | No Visa Sponsorship | Relocation Assistance: Yes Responsibilities:<ul><li>Maintain inventory, ordering, procurement, and invoice workflows.</li><li>Oversee a catering program with $1.5M+ in annual managed volume.</li><li>Manage catering sales, event design, proposals, and client communication.</li><li>Ensure compliance with food safety, physical safety, and HACCP standards.</li><li>Monitor and control labor, inventory, equipment, and materials to meet budget targets.</li><li>Supervise, train, and develop catering staff to maintain consistent service standards.</li><li>Manage labor scheduling, payroll, and timekeeping using workforce management systems.</li><li>Lead all catering operations, including event planning, logistics, production, and on‑site execution.</li><li>Coordinate with culinary, production, and front‑of‑house teams to ensure accurate and timely event fulfillment.</li></ul>Qualifications (Must-Haves)<ul><li>Bachelor's degree or equivalent experience.</li><li>Experience overseeing $1.5M+ in annual catering volume.</li><li>Proficiency with scheduling, payroll, and labor‑management systems.</li><li>3+ years of management experience with direct supervisory responsibility.</li><li>High attention to detail when reviewing event orders and weekly catering sheets.</li><li>3+ years of experience in catering, food production, or food service management.</li><li>Strong ability to coordinate communication between sales, culinary, and FOH teams.</li><li>Demonstrated experience managing cost controls (labor, inventory, equipment, materials)</li><li>Experience managing high‑volume and VIP catering events, including multiple events in a single day.</li><li>Ability to provide practical, client‑focused solutions while maintaining policy and safety compliance.</li></ul>Preferred Skills:<ul><li>Supervisory experience with 10+ staff.</li><li>Experience in campus dining, institutional catering, or large multi‑unit hospitality environments.</li><li>Familiarity with catering software, recipe systems, procurement platforms, and workforce management tools.</li></ul>Benefits & Perks:<ul><li>Paid Time Off</li><li>Paid Holidays</li><li>Sign-On Bonus</li><li>Wellness Programs</li><li>Medical, Dental, and Vision</li><li>401(k) with employer match</li><li>Career Development and Tuition Assistance</li></ul>

Confidential Recruiting Partners

Senior Catering Manager – High-Volume Campus Catering

Career Development

Inventory Management

Logistics

Maintain Compliance

Operations Management

Organizational Skills

Project/Program Management

Safety Compliance

Safety Standards

Sales Management

Schedule Development

Tuition Fees

Workforce Management

Manatal

You will manage a complex catering operation exceeding $1.5M in annual catering volume, ensuring seamless execution of events, strong financial performance, and exceptional client satisfaction in a fast-paced, high-volume environment. This role oversees a dynamic university dining and catering program delivering residential dining, retail services, and full-service catering for campus and community events.

Position OverviewWe are seeking an experienced Catering Manager to lead high-volume catering operations at East Tennessee State University in Johnson City, TN. This role oversees a dynamic university dining and catering program delivering residential dining, retail services, and full-service catering for campus and community events.You will manage a complex catering operation exceeding $1.5M in annual catering volume, ensuring seamless execution of events, strong financial performance, and exceptional client satisfaction in a fast-paced, high-volume environment.Key Responsibilities<ul><li>Lead end-to-end catering operations, including food production, inventory control, procurement, invoicing, and delivery coordination </li><li>Manage daily catering execution using catering systems, recipes, and operational tools to ensure accuracy and timeliness </li><li>Oversee catering sales and event planning in collaboration with clients, conference services, and campus stakeholders </li><li>Design and execute high-volume and VIP catering events, including multiple simultaneous functions </li><li>Supervise, schedule, and develop catering staff; assign priorities and monitor performance standards </li><li>Control labor, food, and operational costs while maintaining budget compliance and profitability goals </li><li>Maintain Kronos (or equivalent) timekeeping, payroll, and labor scheduling accuracy </li><li>Ensure compliance with food safety, physical safety, and regulatory standards; promote a strong Zero Harm culture </li><li>Coordinate closely with culinary and front-of-house teams to ensure flawless execution, including last-minute event requests </li><li>Maintain accurate event documentation and ensure full compliance with catering policies and procedures </li></ul>Required Qualifications<ul><li>Bachelor's degree or equivalent relevant experience </li><li>Minimum 3 years of experience in catering, food production, or food service management</li><li>Minimum 3 years of supervisory/management experience in catering or food service operations </li><li>Proven experience managing high-volume catering operations ($1.5M+ annual catering volume or equivalent scale)</li><li>Experience overseeing catering sales, event execution, and client relationship management </li><li>Strong background in labor, inventory, and cost control management </li><li>Experience using scheduling/timekeeping systems (Kronos or similar) </li><li>Ability to manage multiple high-priority events in a fast-paced environment </li></ul>Preferred Experience<ul><li>University dining, campus catering, or institutional food service operations </li><li>Large-scale hospitality environments (conference centers, hospitals, corporate dining, stadium catering) </li><li>Experience managing VIP and high-profile events </li><li>Strong cross-functional coordination between sales, culinary, and service teams </li></ul>Compensation & Benefits<ul><li>Sign-on bonus eligible (details provided during interview process) </li><li>Relocation assistance available for qualified candidates </li><li>Comprehensive benefits package including: </li><li><ul><li>Medical, Dental, Vision </li><li>401(k) with company match </li><li>Paid time off and holidays </li><li>Career development and tuition reimbursement programs </li></ul></li></ul>Equal OpportunityThis organization is committed to fostering an inclusive and equitable workplace. All qualified applicants will receive consideration regardless of background in accordance with applicable laws and regulations.

BlackStar

Catering Manager – University Dining & High-Volume Catering

Compensation and Benefits

Cross-Functional

Customer Relationship Management (CRM)

Documentation

Hospital

Performance Analysis

Profit & Loss

Time Management Software

Banquet Manager jobs in Johnson City, TN on your radar? Find the best of them right here on Monster.

The Best Banquet Manager Jobs in Johnson City, TN | Monster

Banquet Manager Jobs in Johnson City, TN

Jobs

Resume Resources

Get noticed by top employers!

Banquet Manager Jobs in Johnson City, TN

Jobs

Catering ManagerShamrock Value Inc

Senior Catering ManagerSodexo

Senior Catering Manager – High-Volume Campus CateringConfidential Recruiting Partners

Catering Manager – University Dining & High-Volume CateringBlackStar

Resume Resources