Under the direction of the Supervisor I with the Department of Industrial Relations (DIR), Division of Occupational Safety and Health (DOSH), Agricultural Enforcement Task Force and Outreach (AETFO) - Agricultural Hotline/Outreach Unit, the Bilingual Enforcement Complaint Analyst independently performs a wide variety of telephone duties and complex analytical and technical staff work related to, including but not limited to, recording, analyzing, screening and categorizing complaints, accident reports, referrals and inquiries of unhealthful and unsafe working conditions received in the hotline unit. The Bilingual Enforcement Complaint Analyst takes, processes and triages notices/complaints and inquiries of alleged workplace hazards received in the hotline unit, for violations of State's Safety Orders applicable to provisions of the California Labor Code, California Code of Regulations (CCR) Title 8 Safety Laws, and policies of Cal/OSHA, and assists with providing outreach and education to stakeholders including, but not limited to, community-based organizations and agricultural workers about the DOSH program and rights that DOSH protects.