FULL_TIME

FEED

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Essential Duties and Responsibilities:- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.- Respond effectively to all forms of inbound and outbound contacts.- Process workflow documents, which include, income, identity, and other eligibility verification documents.- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.-Guide applicants through the Medicaid, SNAP, and TANF application processes.-Provide clear and accurate information about program eligibility criteria.-Ensure excellent customer service by addressing client concerns with patience and professionalism.-Document interactions notate applications, and work across multiple systems to process eligibility.-Maintain a high standard of confidentiality. Minimum Requirements - High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Must be able to read, write, and speak in English and Spanish.- Ability to work independently in a remote environment.- Strong communication skills, both verbal and written.- Must be willing and able to accept a limited service position.- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).Preferred Skills and Qualifications- High volume call center experience.- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.- High level of empathy, especially when interacting with individuals in vulnerable situations. - Residency in Eastern (EST) or Central (CST) time zones. Home Office Requirements- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.- Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 18.46 Maximum Salary $ 18.46 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=2a7a89c8d4b98554760002a898b88b8b&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Spanish Bilingual Limited Service Customer Service Representative

Call Center Software

Call Centers

Call Volume

Communication Skills

Computer Skills

Customer Relationship Management (CRM) Systems

Customer Support/Service

English Language

Government

Healthcare

Medicaid

Microsoft Office

Multilingual

Presentation/Verbal Skills

SNAP

Spanish Language

Writing Skills

equestftpin

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.-

Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.- Provides medical subject matter expertise.- Performs advanced database searches.- Composes documents, reports, and correspondence.- Documents all incoming inquiries.- Participates in special projects as required.Minimum Requirements - High School diploma or equivalent with 2-4 years of experience. - May have additional training or education in area of specialization. - Must be fluent in English and specified secondary language.Education, Experience and Skills- Experience in medical, scientific or public health discipline - Bachelor's Degree in Nursing and current RN license is required. - Clinical knowledge of and experience with CDC related topics - Proficient internet search skills - Working knowledge of Microsoft Office and ability to learn and utilize software applications - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills - Ability to work independently and communicate effectively - Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks - Ability to speak and read English and Spanish clearly, professionally, and fluently - Call Center experience preferred - Must have a Smartphone which will be required only to log into Maximus systems, not for daily work activities.***This position requires you to use your own personal computer or laptop. Tablets, iPads, and Chromebooks are not permitted. ***Home Office Requirements - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net) - Minimum 5mpbs upload speed - Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router - Private and secure work area and adequate power source - Windows or Mac Operating SystemsOS for Windows | - Windows 10 or Windows 11 (11 is preferred)OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 34.85 Maximum Salary $ 68.55 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=37c0b8cf70f8c4c9112925b861e6631c&view" width="1"/>

RN Health Coordinator (bilingual, temporary, remote)

Administrative Skills

Ethernet Cable

High School Diploma

Interpersonal Skills

Leadership

Mac Operating System

Microsoft Windows Operating System

Multitasking

Network Routers

Organizational Skills

Public Health

Registered Nurse (RN)

Smartphones

UNKNOWN

Overview:
Patient Services Representative<span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: 'Calibri Light', 'Calibri Light_EmbeddedFont', 'Calibri Light_MSFontService', sans-serif; color: #000000;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335557856":16777215,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":279}"> - Sterilization SpecialistMarquette, MI <span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: 'Calibri Light', 'Calibri Light_EmbeddedFont', 'Calibri Light_MSFontService', sans-serif; color: #000000;" data-ccp-props="{"335557856":16777215,"335559739":0}">Monday thru Friday<span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: 'Calibri Light', 'Calibri Light_EmbeddedFont', 'Calibri Light_MSFontService', sans-serif; color: #000000;" data-ccp-props="{"335557856":16777215,"335559739":0}">7:45 to 5 p.m. Starting at $18 About My Community Dental Centers  At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development.  Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. If you're passionate about making a positive impact as a Patient Services Representative, we invite you to join our team!  Patient Services Representative: Key Responsibilities As a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. <ul><li style="margin: 0in 0in 0in .75in;">Greet patients and visitors professionally in-person and over telephone. </li><li style="margin: 0in 0in 0in .75in;">Coordinate effective scheduling and confirmation of appointments. </li><li style="margin: 0in 0in 0in .75in;">Assist in the coordination of incoming and outgoing patient referrals. </li><li style="margin: 0in 0in 0in .75in;">Ensure patient chart accuracy and the collection of required documentation and consents. </li><li style="margin: 0in 0in 0in .75in;">Verify patient insurance and eligibility, and collect payments as required. </li><li style="margin: 0in 0in 0in .75in;">Notify providers of patient arrivals and assist in presenting pertinent patient information. </li><li style="margin: 0in 0in 0in .75in;">Assist patients with the check-in and check-out process. </li><li style="margin: 0in 0in 0in .75in;">Confirm all future appointments and assist in scheduling follow-up treatment. </li><li style="margin: 0in 0in 0in .75in;">Maintain financial records and perform daily and weekly deposits. </li><li style="margin: 0in 0in 0in .75in;">Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies. </li></ul>Sterilization Specialist: Key Responsibilities <ul><li style="margin: 0in 0in 0in .75in;">Prepare patients for treatment. </li><li style="margin: 0in 0in 0in .75in;">Learn how to take and develop x-rays, experience not necessary. </li><li style="margin: 0in 0in 0in .75in;">Perform instrument sterilization and infection control. </li><li style="margin: 0in 0in 0in .75in;">Clean and stock operatory. </li><li style="margin: 0in 0in 0in .75in;">Control inventory of clinical supplies. </li><li style="margin: 0in 0in 0in .75in;">Inventory control of laboratory cases. </li><li style="margin: 0in 0in 0in .75in;">All other duties as assigned. </li></ul>  You may be a good fit for this hybrid role if you possess: <ul><li style="margin: 0in 0in 0in .75in;">Strong leadership, problem-solving and communication skills. </li><li style="margin: 0in 0in 0in .75in;">Ability to work with interruptions and to manage multiple priorities while meeting deadlines. </li><li style="margin: 0in 0in 0in .75in;">Ability to work unsupervised while maintaining a professional demeanor. </li><li style="margin: 0in 0in 0in .75in;">Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet. </li><li style="margin: 0in 0in 0in .75in;">Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines. </li><li style="margin: 0in 0in 0in .75in;">Knowledge of Dentistry.</li><li style="margin: 0in 0in 0in .75in;">Experience with autoclave, suction, hand pieces, panorex, cephalometric, TMJ film, processor, plasma arc light, amalgamator, ultrasonic, vacuum form machine, air compressor, model trimmer, amalgam separator, vacuum pump, hydrim, statmatic.  </li></ul> Qualifications: <ul><li style="margin: 0in 0in 0in .75in;">High school graduate or equivalent. (Required) </li><li style="margin: 0in 0in 0in .75in;">Dental or customer service experience preferred. </li><li style="margin: 0in 0in 0in .75in;">Bilingual Spanish and English highly preferred.  </li><li style="margin: 0in 0in 0in .75in;">X-ray certified highly preferred. </li><li style="margin: 0in 0in 0in .75in;">CPR and first aid preferred. </li></ul>  Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers.  My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Bilingual Jobs in Marquette, MI

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Bilingual Jobs in Marquette, MI

Spanish Bilingual Limited Service Customer Service Representative Maximus

RN Health Coordinator (bilingual, temporary, remote) Maximus

Patient Services Representative - Sterilization Specialist My Community Dental Centers Inc.

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