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Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. Responsible for all aspects of assigned patient accounts after charge entry to final resolution .

<h5>Patient Account Specialist </h5>Responsible for all aspects of assigned patient accounts after charge entry to final resolution Essential Functions Statement(s) <ul><li>Verifies and updates insurance information and demographics </li><li>Rebills charges when insurance corrections are made </li><li>Keeps up with changes in billing and pre-cert guidelines (including LCD's) </li><li>Reviews insurance eligibility </li><li>Determines and reviews financial responsibilities and insurance coverage with patients </li><li>Resolves patient balance related questions </li><li>Reviews surgery costs and establishes payment plans for patient portion </li><li>Reports denial trends to coders and managers </li><li>Completes charge entry </li><li>Processes patient and payor refunds </li><li>Reviews insurance eligibility and rejections/errors </li><li>Follows-up on aging buckets </li><li>Identifies accounts for referral to outside collection agency </li><li>Edits claim holds </li><li>Keeps up with changes in payor processes and reports them to coordinator for appropriate action </li><li>Obtains all precertification </li><li>Responds to correspondence from payors and patients </li><li>Regular and predictable attendance </li><li>Ability to work in a cooperative manner with others </li><li>Performs other duties as assigned </li></ul>Skills & Abilities Education: High School Graduate or General Education Degree (GED) Experience: Previous healthcare billing experience is required Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. <ul><li>Medical / Dental / Vision Insurance </li><li>HRA Option </li><li>Flexible Spending Account </li><li>Basic Life Insurance </li><li>Voluntary Life Insurance Option </li><li>Long-Term Disability </li><li>Voluntary Short-Term Disability </li><li>Accident Insurance </li><li>Critical Illness Insurance </li><li>401(k) Plan Matching + Profit Sharing </li><li>Employee Assistance Program </li><li>Paid Time Off </li><li>8 Paid Holidays </li></ul>

Campbell Clinic

Tier 1 Business Services Specialist II

Billing

Business Services

Collection Agency

Demographics

Financial Management

Insurance

LCD (Liquid Crystal Display)

Life Insurance

Medical Billing

Organizational Skills

Trend Analysis

IRecruitee

OTHER

As a Customer Service Representative - State Farm Agent Team Member with Andrew Locke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You grow our agency through meaningful customer relations and acting as a liason between customer needs and agency departments.

Benefits: <ul><li>Hourly + Commission</li><li>Great work environment</li><li>Bonus based on performance</li><li>Training & development</li></ul> ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andrew Locke - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. This is a hybrid sales + service role. You grow our agency through meaningful customer relations and acting as a liason between customer needs and agency departments. You improve the lives of our customer by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive sociable, and sales-minded professional, we are eager to have you on our team.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: <ul><li>Make outbound calls daily.</li><li>Provide information about insurance products and services.</li><li>Assist customers with policy changes and billing questions.</li><li>Handle customer inquiries and provide timely responses.</li><li>Support new policy sales.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li><li>Coachable and motivated.</li><li>Required to get Property & Casualty Insurance licensing </li></ul>

Andrew Locke - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Interpersonal Skills

Licensing

Marketing

Multitasking

Property and Casualty Insurance

Resolve Customer Issues

Revenue Growth

Sales

Sales Support

Time Management

Track Customer Issues

Training/Teaching

TEMPORARY

Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors. Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel.

Posting Title:
Patient Care Specialist (Medical Receptionist)

Overview:
At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume.

Why Choose Fast Pace Health?:
Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Care Specialist you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few. As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.

Responsibilities:
PRIMARY:<ul><li>Demonstrates a high level of Customer Service to greet, register, and discharge all patients</li><li>Ability to cross train and assist with back-office duties as needed within scope of practice.</li><li>Accurately collect and input patient demographics and financial information at the time of registration for all patients.</li><li>Verifies and updates all patient insurance information at the time of registration.</li><li>Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.</li><li>Stays up to date with all changes to Government and Commercial Insurance Plans.</li><li>Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay program</li><li>Collects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.</li><li>Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.</li><li>Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff appropriately.</li><li>Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.</li><li>Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.</li><li>Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.</li><li>Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.</li><li>Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.</li><li>Responsible for folding towels, cleaning tables and helping patients with exercise equipment.</li><li>Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.</li><li>Actively assist new employees with learning activities and completing required training.</li><li>Support new employee training by providing job shadowing, demonstration, and coaching opportunities.</li><li>Ability to comply with Company standards of operations.</li><li>Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.</li><li>The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.</li><li>Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.</li><li>Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.</li><li>Responsible for keeping the reception area clean and organized.</li><li>Perform other duties as assigned by management.</li></ul> SECONDARY:Additional Requirements and responsibilities<ul><li>Level 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent care</li><li>Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years’ experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.</li><li>Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director</li></ul>*Receive and active within 7 days of hire.

Experience Requirements and Preferences::
Education: High School Diploma or its equivalent AND Experience:<ul><li>1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.</li><li>1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and Word.</li></ul>

Education Requirements::
High School Diploma or Its Equivalent

License Requirements::
No License Required

Compliance:
Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</a> <a href="https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf" rel="noopener nofollow noreferrer" target="_blank">https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf</a> Mississippi Residents Only: In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5). Applicants are limited to individuals from states, excluding the following:  California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Brand Name:
Fast Pace Health

Billing Jobs in Cookeville, TN

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Billing Jobs in Cookeville, TN

Tier 1 Business Services Specialist II Campbell Clinic

Customer Service Representative - State Farm Agent Team Member Andrew Locke - State Farm Agent

Patient Care Specialist (Medical Receptionist) Fast Pace Health

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