UNKNOWN

ADAPTED_NOW

Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.

<div></div><div><p><b><u>PURPOSE AND SCOPE:</u></b></p><p>Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals.</p><p/><p><b><u>PRINCIPAL DUTIES AND RESPONSIBILITIES:</u></b></p><ul><li>Supervision Responsibilities<ul><li>Ensures the extent, kind, and quality of counseling performed is consistent with the education, training, and experience of the supervisee. </li><li>Monitors and evaluates the supervisee’s assessment, diagnosis, and treatment decisions and providing regular feedback. </li><li>Monitors and evaluates the supervisee’s ability to provide services at the site or sites where he or she is practicing and to the particular clientele being served. </li><li>Monitors and addresses clinical dynamics, including, but not limited to, countertransference­, intrapsychic-, interpersonal-, or trauma-related issues that may affect the supervisory or practitioner-patient relationship. </li><li>Ensures the supervisee’s compliance with laws and regulations governing the practice of marriage and family therapy. </li><li>Reviews the supervisee’s progress notes, process notes, and other patient treatment records, as deemed appropriate by the supervisor. </li><li>With the client’s written consent, provides direct observation or review of audio or video recordings of the supervisee’s counseling or therapy, as deemed appropriate by the supervisor. </li></ul></li><li>Patient Assessment / Care Planning / Counseling<ul><li>As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. </li><li>Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.</li><li>Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals.</li><li>Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life.</li><li>Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.</li><li>Provides educational and goal directed counseling to patients who are seeking transplant.</li><li>Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.</li><li>Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. </li><li>Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.</li><li>In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care.</li><li>Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation.</li><li>Documents based on MSW interaction and interventions provided to patient and/or family. </li></ul></li></ul><p/><ul><li>Quality<ul><li>Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level.</li><li>Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. </li></ul></li><li>Patient Education<ul><li>Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs.</li><li>With other members of the interdisciplinary team, provides appropriate information about all treatment modalities.</li><li>Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management.</li><li>Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. </li><li>Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients’ representative to ensure patients’ understanding of the rights and expectations of them.</li><li>Collaborates with the team on appropriate QAI activities.</li></ul></li><li>Patient Admission and Continuity of Care<ul><li>Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns.</li><li>Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. </li><li>The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership.</li></ul></li><li>Insurance and Financial Assistance<ul><li>Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. </li><li>In collaboration with Financial Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs).</li><li>Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel.</li><li>Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills.</li></ul></li><li>Staff Related<ul><li>Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. </li><li>Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). </li><li>Provides training to staff pertaining to psychosocial topics as needed. </li><li>Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. </li></ul></li><li>Adheres to work defined caseload guidelines based on state regulatory requirements.</li><li>Performs other related duties as assigned.</li></ul><p/><p><b><u>PHYSICAL DEMANDS AND WORKING CONDITIONS</u></b><b>:</b></p><ul><li>The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Travel required (if multiple facilities)</li></ul><p/><p><b><u>SUPERVISION:</u></b></p><ul><li>None</li></ul><p/><p><b><u>EDUCATION AND REQUIRED CREDENTIALS</u></b><b><u>:</u></b></p><ul><li>Masters in Social Work</li><li>State Specific Licensure Required</li></ul><p/><p><b><u>EXPERIENCE AND SKILLS</u></b><b>:          </b></p><ul><li>2 – 5 years’ related experience</li></ul><div><p/></div><p/><p/><p><b>Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.</b></p></div><p><b>EOE, disability/veterans</b></p>

Fresenius Medical Care North America is a wholly owned subsidiary of Fresenius Medical Care AG & Co. KGaA, located in Bad Homburg, Germany. Through our dialysis services entity, Fresenius Medical Services, we operate more than 2,100 outpatient dialysis clinics in the U.S. Our Renal Therapies Group is responsible for the manufacture and distribution of a variety of dialysis products and equipment, including dialysis machines, dialyzers and other dialysis-related supplies. 

Fresenius Medical Care

Master Social Worker - MSW

Administrative Skills

Audiovisual

Chronic Renal Disease

Clinical Monitoring

Clinical Support

Customer Support/Service

Dialysis

Documentation

End-Stage Renal Failure

Federal Laws and Regulations

Healthcare

Home Care

Hospice Care

Insurance

Interpersonal Skills

Kidney Disease

Leadership

Maintain Compliance

Medical Billing

Medical Records

Medical Treatment

Nursing

Organizational Skills

Patient Admissions

Patient Assessment

Patient Care

Patient Education

Patient Rights

Physical Demands

Problem Solving Skills

Process Improvement

Psychology

Psychosocial Services

Quality Metrics

Quality of Life

Regulatory Compliance

Regulatory Requirements

Root Cause Analysis

Social Work

Staff Training

State Laws and Regulations

Team Player

Training/Teaching

Willing to Travel

Workplace Issues

JobAdX

FULL_TIME

FEED

YEAR

This role involves managing a team of account receivable and account coordinator professionals, ensuring timely and accurate invoicing, and monitoring collections to maintain healthy cash flow. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

At Hirschbach we strive to provide the best customer service to our customers. As the Manager - Accounts Receivable, you will be responsible for overseeing and optimizing the accounts receivable function within the organization. This role involves managing a team of account receivable and account coordinator professionals, ensuring timely and accurate invoicing, and monitoring collections to maintain healthy cash flow. You will work closely with other departments to resolve any discrepancies, enhance credit management processes, and drive improvements in financial reporting and customer service. Your goal is to ensure that receivables are collected in accordance with company policies while maintaining strong relationships with customers. <br/><br/><strong>What you will be doing:</strong><ul><li>Ensure all loads are billed daily and that comments are recorded for any loads that cannot be billed. </li><li>Confirm that contracts and rate agreements are in place for all managed by the company. </li><li>Verify that all contracts for regular customers are up-to-date, including rates, accessorial charges, detention fees, and fuel charges.</li><li>Ensure auto-rating for all regular customers is accurate and current.</li><li>Achieve departmental goals for billing accuracy, unbilled orders, and adjustments. </li><li>Effectively manage the Accounts Receivable team members. </li><li>Handle collections for accounts receivable, including resolving shortages and overpayments. </li><li>Assist with onboarding and billing of new customers until they are transferred to the Billing Coordinator. </li><li>Address paperwork inconsistencies with drivers. </li></ul><strong>Talent Requirements:</strong><ul><li>High school diploma or equivalent required. </li><li>Associates Degree in Accounting or Business Administration preferred. </li><li>Experience in setting and achieving departmental goals and standards, and developing actionable plans. </li><li>Proficiency in both written and verbal communication.</li><li>Ability to prioritize tasks and meet deadlines efficiently. </li></ul><strong>Benefits:</strong><ul><li>Opportunity to earn bonuses!</li><li>Full comprehensive benefit package!</li><li>120 hour of Paid Time Off earned on your first day!</li><li>401(K)</li></ul><strong>Company Overview</strong><br/>Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.<br/><br/>With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.<br/><br/><img alt="" src="https://assets.jazz.co/customers/customer_20150220212256_K0G4Q0FL8DTTMTG7/layout/20240122162006-image.png"/><br/> <p>Powered by JazzHR</p>

Hirschbach Motor Lines

Manager - Accounts Receivable

Accounting

Accounts Receivable

Accounts Receivable Management

Billing

Business Administration

Cash Flow

Corporate Policies

Credit Processing

Credit and Collections

Customer Relations

Establish Priorities

Financial Reporting

Health Maintenance

Onboarding

Presentation/Verbal Skills

Team Lead/Manager

Time Management

partner JazzHR

Military Leave

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

HOUR

<h3>Overview</h3><p style="margin:0in;font-family:'arial';font-size:10pt">Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. </p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. </p><p style="margin:0px"> </p><p style="margin:0px">This position pays $18 / hour.</p><p style="margin:0px"> </p><p style="margin:0px">This position is located at 363 Dodge St, Mineral Point, WI 53565.</p><p style="margin:0px"> </p><p style="margin:0in;margin-bottom:0.0001pt">We offer a robust <strong>Benefits Package</strong> including, but not limited to: </p><ul><li>Paid time off</li><li>Employee discount</li><li>Retirement savings plan</li><li>Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)</li><li>Life Insurance</li><li>Training and development</li></ul><p style="margin:0px">The schedule for this position is: </p><ul><li>Monday: 8:00am to 5:00pm </li><li>Tuesday: 8:00am to 5:00pm </li><li>Wednesday: 8:00am to 5:00pm </li><li>Thursday: 8:00am to 5:00pm </li><li>Friday: 8:00am to 5:00pm </li><li>Saturday: OFF</li><li>Sunday: OFF</li></ul><p style="margin:0px">Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  </p><p style="margin:0px">  </p><p style="margin:0px">Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. </p><h3>Responsibilities</h3><p style="margin:0px">We are hiring now for immediate openings.  Responsibilities include:</p><ul><li><div style="margin:0px">Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors</div></li><li><div style="margin:0px">Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned</div></li><li><div style="margin:0px">Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone</div></li><li><div style="margin:0px">Meet and greet customers in a friendly and timely manner</div></li><li><div style="margin:0px">Provide directions and general assistance</div></li><li><div style="margin:0px">Assist to assess condition of rental upon return</div></li><li><div style="margin:0px">Process returns, check-ins and exit kiosk transactions</div></li><li><div style="margin:0px">Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed</div></li><li><div style="margin:0px">Understand and communicate rental terms and conditions, vehicle features and other services </div></li><li><div style="margin:0px">May sell optional protection products, upgrades, fuel options and other additional equipment</div></li><li><div style="margin:0px">Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance </div></li><li><div style="margin:0px">Clean vehicle interior and exterior by hand or by operating washing equipment when needed</div></li><li><div style="margin:0px">Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing</div></li><li><div style="margin:0px">Perform miscellaneous and backup duties job-related duties as assigned</div></li></ul><p style="margin:0px"><em>Equal Opportunity Employer/Disability/Veterans</em></p><p style="margin:0px"> </p><h3>Qualifications</h3><ul><li>Must be at least 18 years old</li><li><div style="margin:0px">Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</div></li><li><div style="margin:0px">High school diploma or GED equivalent required</div></li><li>Must have worked 12 (twelve) consecutive months or more at most recent employer</li><li><div style="margin:0px">Must have at least 1 year prior customer service retail or administrative support experience</div></li><li><div style="margin:0px">Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</div></li><li><div style="margin:0px">No drug or alcohol related conviction on driving record in the past 3 years</div></li></ul>

<strong>ABOUT COMPANY:<strong><br />
<br />
</strong></strong><strong></strong>A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
<strong><strong><br />
<br />
Working Here
<br />
<br />
</strong></strong><strong>Our people are the reason for our success.</strong> By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
<strong><strong><br />
<br />
Our Values:
<br />
<br />
</strong></strong><strong></strong>•	Our brands are the most valuable things we own.<br />
•	Personal honesty and integrity are the foundation of our success.<br />
•	Customer service is our way of life.<br />
•	Our company is a fun and friendly place where teamwork rules.<br />
•	We work hard... and we reward hard work.<br />
•	Great things happen when we listen... to our customers and to each other.<br />
•	We strengthen our communities, one neighborhood at a time.<br />
•	Our doors are open.<strong><strong><br />
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Master Social Worker - MSW Fresenius Medical Care

Manager - Accounts Receivable Hirschbach Motor Lines

Sr. Customer Assistance Representative - Mineral Point Enterprise Holdings

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