FULL_TIME

FEED

YEAR

Sagewood Dental, a Cherry Tree Dental Office, is seeking a Full-Time, Exempt Clinical Office Manager to lead and support the daily operations of our dental practice in Onalaska, Wisconsin. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.

Clinical Office Manager | Sagewood Dental, a Cherry Tree Dental Office Onalaska, WI Full-Time, Exempt Sagewood Dental, a Cherry Tree Dental Office, is seeking a Full-Time, Exempt Clinical Office Manager to lead and support the daily operations of our dental practice in Onalaska, Wisconsin. The Clinical Office Manager is the operational backbone of the practice, responsible for ensuring its smooth, efficient, and profitable function. This dynamic role includes oversight of administration, finances, human resources, patient relations, marketing, and compliance. As the central liaison between clinical staff, administrative teams, and patients, the manager upholds high standards of care, service, and operational excellence. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.Benefits:<ul><li>Health insurance</li><li>Vision insurance</li><li>Dental insurance</li><li>401k with employer contribution</li><li>Life insurance</li><li>Paid Time Off</li><li>Paid Holidays</li></ul>What you'll do: Administrative Management<ul><li>Oversee daily front office operations to maintain organization and workflow efficiency.</li><li>Manage and maintain patient records in compliance with HIPAA regulations.</li><li>Implement and uphold office policies and standard operating procedures.</li><li>Ensure practice management software (e.g., Dentrix, Eaglesoft, Ascend) is updated and properly utilized.</li><li>Coordinate staff meetings, continuing education sessions, and team training.</li></ul>Financial Oversight<ul><li>Monitor and manage accounts receivable (A/R) and accounts payable (A/P).</li><li>Supervise insurance billing, claims processing, and follow-ups.</li><li>Ensure accurate collection of co-pays and patient balances at the time of service.</li><li>Reconcile daily deposits, generate financial reports, and track cash flow.</li><li>Develop and maintain the office budget, identifying cost-saving opportunities.</li></ul>Team Leadership and Human Resources<ul><li>Recruit, hire, train, and manage front office, billing, and administrative personnel.</li><li>Conduct staff performance reviews and provide regular coaching and feedback.</li><li>Manage daily and long-term staff scheduling to ensure optimal patient flow and service coverage.</li><li>Foster positive team culture, mediate conflicts, and support staff engagement.</li><li>Ensure adherence to employment laws, OSHA standards, and state dental board regulations.</li></ul>Patient Relations and Experience<ul><li>Ensure welcoming and professional patient experience from scheduling to post-treatment follow-up.</li><li>Resolve patient concerns or complaints in a prompt and professional manner.</li><li>Oversee the new patient intake process and ensure effective communication at all stages.</li><li>Promote treatment acceptance through financial consultations and patient education.</li><li>Manage patient recall and reactivation programs to support continuity of care.</li></ul>Practice Growth and Marketing<ul><li>Monitor key performance indicators (KPIs), such as: production, collection rate, new patient numbers, and patient retention.</li><li>Collaborate on marketing strategies, such as reviews, referrals, or social media.</li><li>Build relationships with referring providers and community partners.</li></ul>Compliance and Risk Management<ul><li>Ensure compliance with HIPAA, OSHA, and infection control regulations.</li><li>Maintain and organize necessary documentation (e.g., licenses, MSDS sheets, safety inspection logs).</li><li>Conduct regular audits to assess regulatory compliance and operational efficiency.</li></ul>What we seek:<ul><li>Bachelor's Degree in healthcare administration, business, or related field preferred</li><li>Education and related work experience can be considered in lieu of bachelor's degree.</li><li>Proven experience in dental office management or healthcare administration.</li><li>Proficient with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).</li><li>Proficient in Microsoft Office Suite.</li><li>Strong leadership and team management skills.</li><li>Excellent organizational, multitasking, and problem-solving skills.</li><li>Knowledge of dental insurance processes, CDT coding, and billing practices.</li><li>Exceptional interpersonal and communication skills.</li><li>Understanding of HIPAA, OSHA, and state regulatory requirements.</li></ul>Powered by JazzHR

Cherry Tree Dental

Clinical Office Manager

Accounts Payable

Accounts Receivable

Accounts Receivable Management

Administrative Management

Administrative Skills

Auditing

Billing

Budgeting

Cash Flow

Claims Management

Claims Processing

Co-Payments

Coaching

Communication Skills

Cost Control

Dental Insurance

Documentation

Employment Law

Financial Management

Financial Reporting

HIPAA (Health Insurance Portability and Accountability Act)

Health Insurance

Healthcare Administration

Human Resources

Infection Control

Interpersonal Skills

Leadership

Life Insurance

Maintain Compliance

Marketing

Marketing Strategy

Medical Records

Microsoft Office

Multitasking

OSHA

Office Management

Operational Support

Operations

Operations Management

Organizational Skills

Patient Admissions

Performance Analysis

Performance Metrics

Performance Reviews

Practice Management Software

Problem Solving Skills

Record Keeping

Regulations

Regulatory Compliance

Regulatory Requirements

Reporting Skills

Social Media

Standard Operating Procedures (SOP)

Standards of Care

State Laws and Regulations

Team Lead/Manager

Vision Plan

partner JazzHR

OTHER

Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityGrow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors.Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits Eligibility <ul><li>Medical, Dental, Vision insurance</li><li>401(k)</li><li>Associate assistance program</li><li>Employee discounts</li><li>Referral program</li><li>Early access to earned wages for hourly associates (outside of CA)</li><li>Optional voluntary benefits including ID theft protection and pet insurance</li></ul> Full Time Only Benefits Eligibility <ul><li>Paid Time Off</li><li>Paid holidays</li><li>Company provided life insurance</li><li>Adoption benefit</li><li>Disability (short and long term)</li><li>Flexible Spending Accounts</li><li>Health Savings Account</li><li>Optional life and dependent life insurance</li><li>Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan </li><li>Tuition reimbursement</li></ul> Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.<ul><li>Leader primarily responsible for the business office operations of the community.</li><li>Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).</li><li>Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.</li><li>Ensures effective communication with associates, residents, families, vendors and other visitors to the community.</li><li>Ensures that residents are properly billed for services provided and leads the timely collection of receivables.</li><li>Responsible for overseeing payroll process to ensure that associates are paid correctly.</li><li>Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture.</li><li>Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred.</li></ul> May also directly supervise another department.Brookdale is an equal opportunity employer and a drug-free workplace.

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If you want a career that grows and not just a job, then you want to work at Brookdale.

Why?
As the largest provider of senior living solutions in the nation, your opportunities are almost unlimited. We have more than 80,000 associates devoted to providing exceptional service and care to our approximate 110,000 residents. As a result of our unparalleled service and outstanding reputation, we currently operate nearly 1,150 properties across 47 states and continue to grow.

We're always looking for passionate people to fill roles in operations, food service, marketing, human resources and resident care. We want those who are excited to use their expertise to enhance the quality of life for our residents. When you excel at your job, you enrich the lives of our residents.

At Brookdale, what you do matters every day.
It's not just a career, it's a calling.
Come be awesome with us.

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Assisted Living

Business Operations

Community Support

Community and Social Services

Financial Services

Flexible Spending Accounts

Human Resources Management

Operations Processes

Payment Processing

Payroll Administration

Time Management

United States Citizen

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Healthcare

Hospital

Intravenous Therapies

Medical Billing

Neonatal Intensive Care Unit (NICU)

Patient Education

Respiratory Therapy

Test Plan/Schedule

Treatment Plan

Allied Travel Careers

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