Behaviors: Establish and maintain effective working relationships with the general public, adult riders, Transit Management, division employees, student riders and their families, city employees, social workers, non-profit agencies, vendors, community groups, and other governmental agencies. Serves as primary contact for social service agencies purchasing fare materials on behalf of their clients, including communicating procedures, reviewing forms for accuracy and completeness, fulfilling orders, managing voucher payments and liaising with clients, guardians, social workers, and third-party payee administrators.