UNKNOWN

ADAPTED_NOW

Respond to a variety of customer calls including, but not limited to coverage questions, quotes for new/additional coverages, policy change, cancellation and loss run requests and billing questions. Maintain applicable systems to support the dealer programs and products by monitoring and collaborating with the appropriate areas when issues arise.

Administer specialty insurance programs, service insureds, process requests, and coordinate monthly updates with John Deere.The role will be staffed at our Sentry Home Office in Stevens Point, WI following the hybrid work model. This role is NOT available for remote work.What You'll Do <ul><li>Respond to a variety of customer calls including, but not limited to coverage questions, quotes for new/additional coverages, policy change, cancellation and loss run requests and billing questions.</li><li>Maintain agent appointments, distributes agent materials and generates agent commission reports.</li><li>Create, analyze & distribute statistical spreadsheets for John Deere programs. Reports are provided to Direct Writer management for the purposes of review and evaluation of supported programs.</li><li>Maintain applicable systems to support the dealer programs and products by monitoring and collaborating with the appropriate areas when issues arise.</li><li>Reconcile and balance financials between John Deere Financial and Sentry for the UltraGard, and Floater programs.</li><li>Complete necessary underwriting tasks related to the issuance of new policies, renewals changes and cancellations.</li></ul>Additional Responsibilities<ul><li>Fulfills needed agent point of sale materials.</li><li>May attend related trade show and/or industry events.</li><li>Serves as a point of contact for business processes issues related to the program.</li></ul>What it Takes <ul><li>Bachelor’s Degree or equivalent work experience</li><li>Minimum 2 years of related work experience</li><li>P&C license required</li><li>Experience in the use of office and business software applications. Demonstrated experience in creating custom reports.</li><li>Prior Commercial Lines insurance experience desired with knowledge of Commercial Lines products and/or underwriting guidelines</li><li>Ability to interpret and apply commercial insurance concepts and underwriting guidelines for majority of positions beneficial</li><li>Effective organizational, human relations, and communications skills.</li><li>Knowledge of Sentry’s insurance operations and philosophies.</li><li>Strong critical thinking and analytical skills.</li></ul>What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. <ul><li>Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.  </li></ul><ul><li>As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.  </li></ul><ul><li>Meal Subsidy available for associates who report to an office. </li></ul><ul><li>401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.  </li></ul><ul><li>Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program  </li></ul><ul><li>Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off  </li></ul><ul><li>Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.  </li></ul><ul><li>Well-being and Employee Assistance programs  </li></ul><ul><li>Sentry Foundation gift matching program to encourage charitable giving. </li></ul>About Sentry We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.  Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.   Get ready to own your future at Sentry. Opportunities await!  Talent Acquisition SpecialistShea SupaEqual Employment OpportunitySentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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Sentry Insurance

Direct Writer-Program Specialist

Analysis Skills

Billing

Business Processes

Business Solutions

Communication Skills

Information Technology & Information Systems

Insurance

Insurance Sales

Insurance Underwriting

John Deere Equipment

Laptop PC

Marketing

Matching Gift Programs

Program Evaluation

Reconciliation

Reporting Skills

Sales

Spreadsheets

Statistics

Systems Maintenance

Trade Shows

Underwriting

Work From Home

Writing Skills

JobAdX

FULL_TIME

FEED

YEAR

Cherry Tree Dental office, is seeking a Full-Time, Exempt Clinical Office Manager to help lead and support the daily operations of our dental practice in the Stevens Point, WI Area. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.

Clinical Office Manager - Cherry Tree Dental Office Stevens Point, WI Area Full-Time, Exempt Cherry Tree Dental office, is seeking a Full-Time, Exempt Clinical Office Manager to help lead and support the daily operations of our dental practice in the Stevens Point, WI Area. The Clinical Office Manager is the operational backbone of the practice, responsible for ensuring its smooth, efficient, and profitable function. This dynamic role includes oversight of administration, finances, human resources, patient relations, marketing, and compliance. As the central liaison between clinical staff, administrative teams, and patients, the manager upholds high standards of care, service, and operational excellence. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.Benefits:<ul><li>Health insurance</li><li>Vision insurance</li><li>Dental insurance</li><li>401k with employer contribution</li><li>Life insurance</li><li>Paid Time Off</li><li>Paid Holidays</li></ul>What you'll do: Administrative Management<ul><li>Oversee daily front office operations to maintain organization and workflow efficiency.</li><li>Manage and maintain patient records in compliance with HIPAA regulations.</li><li>Implement and uphold office policies and standard operating procedures.</li><li>Ensure practice management software (e.g., Dentrix, Eaglesoft, Ascend) is updated and properly utilized.</li><li>Coordinate staff meetings, continuing education sessions, and team training.</li></ul>Financial Oversight<ul><li>Monitor and manage accounts receivable (A/R) and accounts payable (A/P).</li><li>Supervise insurance billing, claims processing, and follow-ups.</li><li>Ensure accurate collection of co-pays and patient balances at the time of service.</li><li>Reconcile daily deposits, generate financial reports, and track cash flow.</li><li>Develop and maintain the office budget, identifying cost-saving opportunities.</li></ul>Team Leadership and Human Resources<ul><li>Recruit, hire, train, and manage front office, billing, and administrative personnel.</li><li>Conduct staff performance reviews and provide regular coaching and feedback.</li><li>Manage daily and long-term staff scheduling to ensure optimal patient flow and service coverage.</li><li>Foster positive team culture, mediate conflicts, and support staff engagement.</li><li>Ensure adherence to employment laws, OSHA standards, and state dental board regulations.</li></ul>Patient Relations and Experience<ul><li>Ensure welcoming and professional patient experience from scheduling to post-treatment follow-up.</li><li>Resolve patient concerns or complaints in a prompt and professional manner.</li><li>Oversee the new patient intake process and ensure effective communication at all stages.</li><li>Promote treatment acceptance through financial consultations and patient education.</li><li>Manage patient recall and reactivation programs to support continuity of care.</li></ul>Practice Growth and Marketing<ul><li>Monitor key performance indicators (KPIs), such as: production, collection rate, new patient numbers, and patient retention.</li><li>Collaborate on marketing strategies, such as reviews, referrals, or social media.</li><li>Build relationships with referring providers and community partners.</li></ul>Compliance and Risk Management<ul><li>Ensure compliance with HIPAA, OSHA, and infection control regulations.</li><li>Maintain and organize necessary documentation (e.g., licenses, MSDS sheets, safety inspection logs).</li><li>Conduct regular audits to assess regulatory compliance and operational efficiency.</li></ul>What we seek:<ul><li>Bachelor's Degree in healthcare administration, business, or related field preferred</li><li>Education and related work experience can be considered in lieu of bachelor's degree.</li><li>Proven experience in dental office management or healthcare administration.</li><li>Proficient with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).</li><li>Proficient in Microsoft Office Suite.</li><li>Strong leadership and team management skills.</li><li>Excellent organizational, multitasking, and problem-solving skills.</li><li>Knowledge of dental insurance processes, CDT coding, and billing practices.</li><li>Exceptional interpersonal and communication skills.</li><li>Understanding of HIPAA, OSHA, and state regulatory requirements.</li></ul>Powered by JazzHR

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Billing Jobs in Plover, WI

Direct Writer-Program Specialist Sentry Insurance

Clinical Office Manager Cherry Tree Dental

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