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We believe every role contributes to the care our patients receive and as a Certified Coder your expertise helps ensure that care is accurately captured, supported, and sustained. If you take pride in precision, enjoy problem-solving, and hold a current AAPC coding certification, this is your opportunity to be part of a team making a real difference.

HOUR

Option to work fully remote or hybrid. Make an Impact Behind the Scenes at MCHC At MCHC, we are committed to delivering high-quality, compassionate care to our communities. We believe every role contributes to the care our patients receive and as a Certified Coder your expertise helps ensure that care is accurately captured, supported, and sustained. If you take pride in precision, enjoy problem-solving, and hold a current AAPC coding certification, this is your opportunity to be part of a team making a real difference. About the Role As a Certified Coder, you’ll play a key role in ensuring accurate coding, billing, and reimbursement across our clinics. You’ll serve as a subject matter expert for coding and billing practices, support clinic staff while helping optimize revenue cycle performance and maintain compliance with FQHC standards. What You’ll Do<ul><li>Accurately review, code, and submit claims using ICD-10, CPT, and HCPCS coding systems </li><li>Manually enter in-patient / hospital charges</li><li>Investigate and resolve denials, unpaid claims, and billing discrepancies </li><li>Monitor aging reports and take action to meet AR goals </li><li>Maintain coding updates, payer requirements, and system configurations </li><li>Verify patient eligibility and ensure complete and accurate charge entry</li><li>Break down EOBs and communicate clearly with both staff and patients </li><li>Collaborate with internal teams to resolve complex billing and reimbursement issues </li></ul>We Offer a Cadillac Benefits Package<ul><li>Medical, Dental, and Vision Insurance</li><li>Paid Time off (PTO) and 9 Paid Holidays</li><li>Life Insurance</li><li>401(k) with up to 4% Employer Match</li><li>Flexible Spending Account (FSA)</li></ul>If you’re ready to bring your coding expertise to a team that values your contributions and supports your growth, apply today and help us make a difference. <ul><li>AAPC Certification as a coding specialist</li></ul>Preferred Qualifications <ul><li>3+ years of experience as an AAPC certified coding specialist </li></ul> Compensation details: 27-35 Hourly Wage PIed7045025b86-25401-40264178

MCHC Health Centers

AAPC Certified Coder (Remote or Hybrid)

Accounts Receivable

Billing

Certified Coding Specialist (CCS)

Clinical Support

Communication Skills

Flexible Spending Accounts

Maintain Compliance

Medical Coding

Medical Office Administration

Past Due Accounts

Patient Care

Performance Tuning/Optimization

Problem Solving Skills

Regulatory Compliance

Reimbursement

Systems Administration/Management

JobTarget

FEED

OTHER

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Join Our Team!At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.Job OverviewThe Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support<ul><li>Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.</li><li>Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.</li><li>Troubleshoot wireless devices, network issues, and feature functionality.</li><li>Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.</li></ul> Retail Partner Support<ul><li>Act as the AT&T subject-matter expert for retail employees and third-party labor partners.</li><li>Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.</li><li>Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.</li></ul>Work Environment & Schedule Expectations <ul><li>This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.</li><li> Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.</li><li>Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.</li></ul>Operational Excellence<ul><li>Navigate multiple systems simultaneously while engaging with customers in real time.</li><li>Document all interactions thoroughly and accurately.</li><li>Adhere to company policies, compliance requirements, and privacy standards.</li><li>Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.</li><li>Execute and maintain approved planograms for mobile devices and signage</li><li>Maintain inventory accuracy for display devices and fixtures</li><li>Add, remove, and reposition phones, fixtures, and promotional material per planogram updates  </li></ul> Collaboration & Communication<ul><li>Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.</li><li>Share insights on recurring issues to improve processes and customer experience.</li><li>Maintain a positive, professional demeanor during all interactions.</li></ul>  RequirementsRequired Skills & Qualifications<ul><li>Strong customer service and communication skills.</li><li>Ability to handle high-stress or escalated situations with professionalism.</li><li>Proficient in multitasking and navigating complex systems.</li><li>Detail-oriented with strong problem-solving abilities.</li><li>Ability to work flexible hours, including evenings, weekends, or holidays as needed.</li></ul>Preferred Qualifications<ul><li>Experience in wireless communications, retail customer service, or technical support </li><li>Previous call center or retail support experience is a plus.</li></ul>What We Offer<a class="external" rel="nofollow noreferrer noopener"></a><ul><li>Competitive starting pay of $26 per hour!</li><li>Comprehensive training and development programs</li><li>A supportive and engaging team environment</li><li>Opportunities for career growth and advancement</li></ul>Benefits<ul><li>Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!</li><li>401k Plan with employer matching after one year of employment </li><li>Paid vacation, personal/sick days, and bereavement time after 90 days</li><li>Employee Profit Sharing Program</li><li>50% AT&T wireless discount</li><li>Paid training</li><li>Advancement opportunities, we prefer to promote from within!</li></ul>

DSI Systems

Retail Support Specialist

Alliance/Partner Marketing

Business Solutions

Call Centers

Channel Support

Corporate Compliance

Cross-Functional

Customer Escalations

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Detail Oriented

Identify Issues

Inventory Management

Leadership

Life Insurance

Mobile Devices

Multitasking

Performance Metrics

Process Improvement

Quality Metrics

RSS (RDF Site Summary)

Retail

Sales

Technical Support

Vision Plan

Wireless Communications

Workable

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AAPC Certified Coder (Remote or Hybrid)MCHC Health Centers

Retail Support SpecialistDSI Systems

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