FULL_TIME

FEED

OTHER

As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. As an Associate Field Engineering Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche assigned product lines, and provide valued service to your laboratory customers in an assigned territory.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<h3></h3><h3>The Position</h3>This is an exciting time to join Roche Support Network. If you are passionate about problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.  The Opportunity: The Roche Support Network group is committed to providing industry-defining support to its customers. As an Associate Field Engineering Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche assigned product lines, and provide valued service to your laboratory customers in an assigned territory.<ul><li>Responsible for ensuring and maximizing customer satisfaction with Roche equipment and related products. </li><li>Promotes effective, positive, and productive communication among teams to ensure and maximize the satisfaction of the customer base. </li><li>Manages customer accounts at a level that promotes goodwill, confidence, and credibility in order to exceed customer expectations in terms of product, service, and support quality.</li><li>Follows standard practices and procedures to install, maintain and repair Roche Diagnostics’ equipment.  Identifies and analyzes current problems and repairs where possible or escalates to higher levels when repairs are not possible.  Schedules and performs preventative maintenance per department policy.  Monitors customer equipment performance and is able to respond to and resolve most routine issues. Refers complex problems and issues to higher levels.</li><li>Identifies revenue-generating and cost-saving opportunities, implements the Roche Diagnostics service agreement policy and seeks out opportunities to market service contracts to existing customers.  </li><li>Provides routine technical support to existing customers, including operator troubleshooting training when needed.</li><li>Completes and documents all service and customer account-related reports, updates, and emails in a timely and professional manner, compliant with all quality procedures.</li><li>Maintains expenses within departmental guidelines and controls inventory and all company property</li></ul> Who you are: <ul><li>High school diploma and 2 years of technical school or equivalent military training or equivalent work  experience</li><li>2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking or equivalent level of competency attained through appropriate training curriculum</li></ul>Preferred Requirements:<ul><li>Basic knowledge of electronics, electro-mechanical systems and information technology</li><li>Ability to develop in-depth technically related troubleshooting skills</li><li>Knowledge of basic chemistry</li><li>Effective customer service skills, which includes a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships</li><li>Experience documenting troubleshooting and resolution efforts in electronic case management system(s) according to quality and regulatory standards (ALCOA).</li><li>Bachelor degree in mechanical, electrical or biomedical engineering</li><li></li></ul>Relocation benefits are not available for this posting.Travel:50 to 75% overnight travelTerritory: Tennessee - the candidate must reside inMemphis, TN.The expected salary range for this position based on the primary location of Memphis, TN is 55,900.00 - 103,700.00 USD Annual.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.<a href="https://roche.ehr.com/default.ashx?CLASSNAME=splash" rel="nofollow noopener noreferrer" target="_blank">Benefits</a>  <h3>Who we are</h3>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together.Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form <a href="https://docs.google.com/forms/d/e/1FAIpQLSdZWlsbfQOvFVIQgHE_iDzWUTlhZvj6FytIzjS7xq6IGh1H5g/viewform" rel="nofollow noopener noreferrer" target="_blank">Accommodations for Applicants</a>.<img alt=" " height="1" src="https://ars2.equest.com/?response_id=e613e05d3edee81ab65009b9a7250f58&view" width="1"/>

2846 Roche Diagnostics Corporation

Associate Field Engineering Specialist- Tissue Diagnostics-Memphis, TN

equestftpin

UNKNOWN

This role partners closely with Design Engineering, Quality, Supply Chain, and Operations to support New Product Development (NPD), Design Transfer, and ongoing manufacturing improvements. Support NPD programs by developing manufacturing methods, process flows, and operation sequences for components, sub‑assemblies, and final assemblies of moderate complexity.

Job AdvertAdvanced Manufacturing Engineer II - NPD (Memphis, TN)**Life Unlimited. **At Smith+Nephew we design and manufacture technology that takes the limits off living.The Advanced Manufacturing Engineer II is responsible for developing, implementing, and sustaining manufacturing processes for new products of moderate complexity. This role partners closely with Design Engineering, Quality, Supply Chain, and Operations to support New Product Development (NPD), Design Transfer, and ongoing manufacturing improvements. The position contributes to process definition, documentation, validation, and continuous improvement activities while ensuring compliance with regulatory, quality, and safety requirements.The role operates under general supervision and is expected to independently execute assigned deliverables while escalating risks and complex issues appropriately.What will you be doing?New Product Introduction (NPI) & Design Transfer<ul><li>Support NPD programs by developing manufacturing methods, process flows, and operation sequences for components, sub‑assemblies, and final assemblies of moderate complexity.</li><li>Act as lead engineer on low‑complexity projects to execute Design Transfer deliverables and gate review requirements.</li><li>Prepare, review, and present Design Transfer documentation at formal Design Reviews.</li><li>Develop and maintain Bills of Material (BOMs), routings, and related documentation in PLM and SAP systems.</li><li>Conduct print reviews and provide Design for Manufacturability (DFM) recommendations to design engineering.</li></ul>Manufacturing Process Development<ul><li>Design, develop, construct, and implement manufacturing processes, work instructions, and routers.</li><li>Design and support simple tools, fixtures, gages, and test fixtures as required.</li><li>Release manufacturing documentation including work instructions, drawings, preventive maintenance requirements, and spare parts lists.</li><li>Assist production sites with routing development and process optimization as needed.</li></ul>Risk Management, Quality, and Validation<ul><li>Lead or support PFMEA activities with cross‑functional and external teams to identify and mitigate manufacturing risks.</li><li>Analyze process capability data and recommend improvements based on statistical outputs.</li><li>Consult and/or review Measurement Systems Analysis (MSA), control plan development, and inspection strategies.</li><li>Support engineering studies, process characterization, and validation activities (IQ/OQ/PQ) under general supervision.</li><li>Assist in developing validation protocols, reports, and process verification & validation (V&V) strategies.</li><li>Support investigations, CAPAs, complaints, and MRB activities by providing engineering input and technical analysis.</li></ul>Cost, Capacity, and Continuous Improvement<ul><li>Estimate manufacturing costs, develop time standards, and provide input for capacity planning.</li><li>Participate in kaizen and continuous improvement events to drive efficiency, quality, and cost improvements as needed.</li><li>Assist in the preparation of Capital Expenditure Requests (CERs) for equipment, tooling, and gaging related to new product launches.</li></ul>Health, Safety, and Environment (HSE)<ul><li>Comply with all site HSE training requirements, procedures, and policies.</li><li>Identify and support actions to improve workplace safety and environmental performance.</li></ul>Technical Knowledge & ExperienceMaterials Experience (one or more):<ul><li>Titanium</li><li>Cobalt Chrome</li><li>Stainless steels</li><li>Medical‑grade plastics</li></ul>Process Experience (one or more):<ul><li>Machining of metals and/or plastics (lathe, mill, EDM, multi‑axis equipment)</li><li>Casting, forging, grinding, finishing</li><li>Complex assembly operations</li></ul>Manufacturing & Quality Systems<ul><li>Working knowledge of Good Manufacturing Practices (GMP) and shop floor control systems.</li><li>Understanding of process validation, risk management, and regulatory compliance in a manufacturing environment.</li></ul>What will you need to be successful?This position does not offer visa sponsorship now or in the futureMinimum QualificationsEducation<ul><li>Bachelor of Science in Engineering or Engineering Technology (required)</li><li>Bachelor of Science in Industrial Engineering, Mechanical Engineering, Biomedical Engineering (preferred)</li></ul>Experience<ul><li>Minimum of 2 years of relevant engineering experience in a medical manufacturing or any other related industrial environment (Automobile industry/Aerospace Industry)</li></ul>Required Competencies<ul><li>Demonstrates knowledge and experience in manufacturing engineering while continuing to build higher‑level technical skills.</li><li>Solves a range of moderately complex problems using standard engineering and analytical techniques.</li><li>Works effectively under moderate supervision with clear accountability for assigned deliverables.</li><li>Communicates technical information clearly and effectively.</li><li>Understands key technical drivers and competitive considerations relevant to manufacturing operations.</li><li>Impacts the quality of own work and contributes to team success while operating within established guidelines and policies.</li></ul>Skills<ul><li>Demonstrated working knowledge of moderately complex GD&T, including datum selection, dimensioning and tolerancing, MMC/LMC, geometric characteristic symbols, producibility, and measurement considerations.</li><li>Ability to read, interpret, and mark-up part and assembly drawings of moderate complexity.</li><li>Basic understanding of Measurement Systems Analysis (MSA).</li><li>Ability to write engineering study and process characterization protocols and determine statistically valid sample sizes.</li><li>Ability to analyze data, determine statistical validity, and document results in formal reports.</li><li>Proficient in Microsoft Office applications (Word, Excel, PowerPoint, MS Project).</li><li>General working knowledge of enterprise systems such as SharePoint, SAP, Windchill, or site‑specific applications.</li><li>Ability to perform Root Cause Analysis, Value Stream Mapping (VSM), and support Design Transfer and Risk Management deliverables.</li><li>Basic understanding of DFM, and manufacturing cost optimization techniques.</li></ul>Other<ul><li>Schedule: 1st shift - 8am to 5 pm, Onsite</li></ul>You should be proficient in:<ul><li>Product Design Experience</li><li>Manual Machining Skills</li><li>Experience in a Manufacturing Environment</li></ul>

The Group has a history dating back 160 years to the family enterprise of Thomas James Smith who opened a small pharmacy in Hull, England in 1856. On his death in 1896, his nephew Horatio Nelson Smith took over the management of the business.

Thomas James Smith black and white photograph
Image: Thomas James Smith

A few days after the declaration of World War 1 in 1914, Horatio Nelson Smith (the nephew of the company founder T. J Smith) met with an envoy of the French President in London. The company was awarded a contract to supply £350,000 of surgical and field dressings, to be delivered in five months.

By the late 1990s, Smith & Nephew had expanded into being a diverse healthcare conglomerate with operations across the globe, including various medical devices, personal care products and traditional and pioneering woundcare treatments.

In 1998, Smith & Nephew announced a major restructuring to focus management attention and investment on three business units — wound management, endoscopy and orthopaedics — which offered high growth and margin opportunities.

Smith & Nephew was incorporated and listed on the London Stock Exchange in 1937 and in 1999 the Group was also listed on the New York Stock Exchange.

In 2001, Smith & Nephew became a constituent member of the FTSE-100 index in the UK. This means that Smith & Nephew is included in the top 100 companies traded on the London Stock Exchange measured in terms of market capitalisation.

Today, Smith & Nephew is a public limited company incorporated and headquartered in the UK and doing business in many countries around the world.

Smith & Nephew - USA

Advanced Manufacturing Engineer II - NPD

Aerospace and Defense

Analysis Skills

Assembly Drawings

Automotive Industry

Bill of Materials (BOM)

Biomedical Engineering

Capacity Management

Capital Expenditure (CAPEX)

Casting

Communication Skills

Consulting

Continuous Improvement

Control Systems

Cost Control

Cost Estimates

Data Analysis

Data Processing

Design Services

Documentation

Engineering

GMP (Good Manufacturing Practices)

Geometric Dimensioning and Tolerancing

Grinding

Industrial Engineering

Lathe

Machine Tool

Machining

Maintain Compliance

Manufacturing

Manufacturing Cost

Manufacturing Design

Manufacturing Engineering

Manufacturing Methods

Manufacturing Operations

Manufacturing Systems

Manufacturing/Industrial Processes

Mechanical Engineering

Microsoft Excel

Microsoft Management Console (MMC)

Microsoft Office

Microsoft PowerPoint

Microsoft Project

Microsoft SharePoint

Microsoft Word

Network Routers

Operational Support

Operations Processes

Policy Development

Preventative Maintenance

Process Analysis

Process Capability

Process Development

Process Failure Mode and Effects Analysis (PFMEA)

Process Flow

Process Improvement

Process Validation

Product Design

Product Development

Product Support

Product/Service Launch

Project Design

Regulatory Compliance

Risk Management

Root Cause Analysis

SAP PLM

Safety Training

Safety/Work Safety

Standards Development

Statistics

Supply Chain Operations

Systems Analysis

Technical Analysis

Technical Support

Technical/Engineering Design

Test Fixtures

Transportation Routing

Validation Documentation

Validation Plan

Validation Testing

Value Stream Mapping

Windchill PLM Software

Writing Skills

100hires

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Associate Field Engineering Specialist- Tissue Diagnostics-Memphis, TN2846 Roche Diagnostics Corporation

Advanced Manufacturing Engineer II - NPDSmith & Nephew - USA

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