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Are you a people-person who thrives on turning conversations into connections—and connections into sales? Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.

Job Description 
Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experience. You’ll guide, support, and inspire customers while offering solutions that truly make a difference.This is not your average customer service role. We’re looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.What You’ll Do 
Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat 
Provide personalized support and solutions that meet each customer's unique needs 
Educate clients on products and services while identifying opportunities for upselling based on value 
Troubleshoot issues with patience, empathy, and a solutions-first mindset 
Follow up with leads and maintain long-term customer relationships 
Collaborate with team members to improve service strategies and share client insightsWhat Makes You a Great Fit 
You genuinely enjoy helping people and making them feel heard 
You communicate clearly, calmly, and confidently 
You are excited by sales, especially when it helps people 
You’re organized, adaptable, and comfortable managing multiple conversations 
You’re self-motivated and thrive in a fast-paced, supportive environmentRequirements 
Experience in customer service or sales is helpful, but not required 
Ability to learn and use CRM systems, chat tools, and email platforms 
Strong verbal and written communication skills 
Reliable internet connection and a quiet workspace if working remotelyWhat You’ll Get 
Flexible work schedule with remote options 
Ongoing training, mentorship, and opportunities for growth 
A supportive and energetic team culture 
Performance-based recognition, incentives, and the chance to make a real impactIf you're ready to bring your personality and passion to a role where every conversation counts, we’d love to hear from you.

Rustman Agency

Customer Service & Sales Representative

Communication Skills

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Support/Service

Customer Training

Customer/Client Research

Identify Issues

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Sales

Up-Selling

Work From Home

Writing Skills

Teamtailor

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Customer Service & Sales RepresentativeRustman Agency

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