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Maintains detailed claim documentation, partners with vendors, and supports high-volume and catastrophe response operations, including travel and after-hours work. Uses digital tools to assess complex damage claims, communicates with insureds, vendors, and internal teams, and reviews damages for subrogation opportunities.

Seeking a Sr. Field Auto Appraiser to support the Boston Metro South, MA area. Responsible for investigating, evaluating, negotiating, and appraising vehicle damage claims for repairable and total loss vehicles, ensuring accuracy and compliance with laws and regulations. Uses digital tools to assess complex damage claims, communicates with insureds, vendors, and internal teams, and reviews damages for subrogation opportunities. Maintains detailed claim documentation, partners with vendors, and supports high-volume and catastrophe response operations, including travel and after-hours work. Requires 2+ years auto appraising experience, knowledge of P&C insurance policies, and an insurance adjuster license within 90 days. Offers competitive salary, benefits, and opportunities for professional growth in a mission-driven environment.

Industry leading service that puts our memberships' needs first. We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future. Our history continues to drive our purpose. USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members. We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity. In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America. We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.

USAA

Sr. Auto Appraiser - Field

Claims Processing

Documentation

Insurance

Maintain Compliance

Negotiation Skills

Real Estate Appraisals

Regulatory Compliance

Subrogation

IRecruitee

It includes mentoring junior team members, vetting vendors for appraisal support, and collaborating with body shops to verify damage assessments, repair methods, and costs for fair settlements. This role involves conducting detailed inspections of damaged vehicles in the field or virtually to assess damage and repair needs.

This role involves conducting detailed inspections of damaged vehicles in the field or virtually to assess damage and repair needs. It includes mentoring junior team members, vetting vendors for appraisal support, and collaborating with body shops to verify damage assessments, repair methods, and costs for fair settlements. The position requires effective communication with policyholders to explain claims processes and address concerns, ensuring all appraisals adhere to policies and regulations. The candidate will document findings thoroughly, stay updated on industry trends, and participate in ongoing training. Qualifications include 3-5+ years of claims handling experience, a bachelor’s degree or equivalent, strong communication skills, and proficiency in Microsoft Office. The role demands independent work, team collaboration, and familiarity with multi-state regulations is a plus. This is an equal opportunity employer.

ND Group

FAST Auto Appraiser III

Communication Skills

Industry/Trade Analysis

Mentoring

Microsoft Office

Needs Assessment

Regulations

State Laws and Regulations

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Sr. Auto Appraiser - Field USAA

FAST Auto Appraiser III ND Group

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