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Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives.

Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. <ul><li>Complete all required training </li><li>Adhere to all standard operating procedures and property specific brand standards </li><li>Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests </li><li>Provide personalized, friendly service to every guest and associate </li><li>Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines </li><li>Complete all tasks described on the relevant shift check list during shift </li><li>Have knowledge of fire alarm system and Emergency/evacuation procedures  </li><li>Check the credit of guest accounts daily and follow up if action is required </li><li>Have knowledge of surrounding area </li><li>Be responsible for security of guests, fellow employees, and hotel assets </li><li>Keep cash drawer secure and in balance throughout the shift </li><li>Communicate with housekeeping department in order to ensure an ample supply of clean rooms </li><li>Sell and up-sell rooms to walk-ins and phone reservations </li><li>Have general knowledge of housekeeping, bed making, vacuuming, etc.  </li><li>Strive for the consistent goal of 100% occupancy and 100% guest satisfaction  </li><li>Have professional telephone & communication skills </li><li>Have patience and understanding for every person encountered </li></ul>Necessary Skills:<ul><li>Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. </li><li>Must be responsible for security of guests, fellow employees and hotel assets </li><li>Have knowledge of fire alarm system and evacuation procedures </li><li>Able to report to scheduled shifts </li><li>Able to communicate effectively in writing, by telephone and in person.  </li><li>Able to work a flexible schedule </li><li>Is organized, honest, and works well with others </li><li>Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule </li><li>Able to work with people from diverse cultures and backgrounds </li><li>Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. </li><li>Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds </li><li>Can perform work for 8 hours and work in a restrictive space/environment. </li><li>Must have eyesight enabling vision both near and far </li><li>Must be able to use/lift arms for up to 8 hours </li><li>Must be able to handle and work well under pressure </li><li>Have finger dexterity for operating equipment such as computers </li><li>Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions </li><li>Must speak in a clear, understandable voice, hear at a basic level, and understand English </li></ul>  Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits:<ul><li>Paid Time Off</li><li>Optional Health, Wellness and Care benefits</li><li>Health Reimbursement Program</li><li>Flexible Spending Account</li><li>Stay Discounts</li><li>Optional Company paid Life Insurance</li><li>401(k) and 401(k) matching</li><li>Employee Assistance Program</li><li>Several Voluntary and Supplemental Insurance Options</li><li>Select Paid Holidays and One Personal Floating Holiday</li><li>Loyalty Incentives and Other Unique Incentive Programs</li></ul>

Residence Inn Murfreesboro

Guest Service Representative

Accounting

Administrative Skills

Cleanroom

Communication Skills

Customer Support/Service

Diversity

English Language

Entrepreneurship

Exceeded Sales Goal

Fire Alarm

Flexible Spending Accounts

Hotel Industry

Housekeeping/Cleaning

Interpersonal Skills

Life Insurance

Lift/Move 25 Pounds

Manual Dexterity

Metrics

Organizational Skills

Philosophy

Sales

Standard Operating Procedures (SOP)

System Operations

Team Player

Telephone Skills

Up-Selling

Workplace Issues

Writing Skills

HiringThing

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As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction. Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You’ll Make an Impact   <ul><li>Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings</li><li>Conduct consultative needs analyses to tailor product recommendations for each prospective customer</li><li>Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions</li><li>Complete all required sales documentation accurately, including dispositioning, order entry and reporting</li><li>Participate actively in sales meetings and training sessions to support team goals and professional development</li><li>Achieve monthly sales targets across high-speed data, mobile, landline phone and video services</li><li>Monitor competitors’ activities within your territory and communicate relevant information to your manager</li></ul>Working Conditions   <ul><li>Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather</li><li>Minimal time in an office environment</li><li>Exposure to moderate noise levels</li></ul> What You’ll Bring to Spectrum    Required Qualifications    Education  <ul><li>High School Diploma or equivalent work experience</li></ul>Skills   <ul><li>Ability to read, write, speak and understand English language</li><li>Engaging interpersonal skills</li><li>Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services</li><li>A passion to succeed and strong personal drive to sell to prospective customers</li><li>Ability to travel (including during inclement weather) to and from assigned territories and company facilities</li><li>Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)</li><li>Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact</li><li>Ability to work independently with little or no supervision</li><li>A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle</li></ul>Preferred Qualifications Experience<ul><li>2+ years sales or relevant work experience</li></ul>Skills<ul><li>Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred</li><li>Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed</li></ul>Physical Requirements<ul><li>Travel door to door for extensive periods through local communities</li><li>Able to lift and transport 10-20 pounds</li></ul> #LI-JFP SDT212 2026-73451 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive <a href="https://jobs.spectrum.com/compensation-and-benefits" rel="nofollow">pay and benefits</a> package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. <a href="https://www.youtube.com/watch?v=mYw1ejL2jZ8" rel="nofollow noopener noreferrer" target="_blank">Watch this video to learn more.</a> Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. <a href="https://jobs.spectrum.com/life-at-spectrum" rel="nofollow">Learn about Life at Spectrum.</a>

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
 

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

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