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Position Summary: The Sales Manager is responsible for assisting in the overall execution of the Terre Haute Convention Center's sales initiatives for the local Terre Haute market, regional Indiana and Midwest, and national market, including, but not limited to, corporate meetings, conventions, conferences, weddings, and special events. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

YEAR

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Sales Manager is responsible for assisting in the overall execution of the Terre Haute Convention Center's sales initiatives for the local Terre Haute market, regional Indiana and Midwest, and national market, including, but not limited to, corporate meetings, conventions, conferences, weddings, and special events. The sales manager will actively prospect and work directly with the client on rates and terms of the contract and convey information to all departments. The sales manager should have strong verbal and written communication skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, and possess a basic understanding of event sales, public relations, event marketing, and special event planning and execution. The sales manager is an intricate part of the team and is expected to recognize the value and benefits of teamwork. Open lines of communication within the team are vital to its success and that of the company. The sales manager should be active in the community and participate in community events. This role pays an annual salary of $43,888-$45,000. Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until July 31, 2026.

About the Venue:
The Terre Haute Convention Center opened in the spring of 2022. It offers more than 12,000 sq. ft. of flexible ballroom space with the ability to seat up to 1000 attendees for a large general session or 700 for a formal dinner. With the flexibility of the space, planners have the ability to host a full conference with meals and breakout sessions. The convention center will have on-site catering, audio-visual services, professional event staff and event planning, and first-class service. Attendees from the region and afar will enjoy the convenience of the connected hotels and parking garages, making location and ease for guests more than ideal for conventions. 

Responsibilities:
<ul><li>Performs related work as assigned by the Director of Sales and General Manager.</li><li>Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements</li><li>Primary sales contact for all groups within assigned market(s).</li><li>Exercise independent judgment to determine pricing for events using yield management techniques.</li><li>Set appointments and make outside calls to potential clients.</li><li>Make solicitation calls and assist with promotions and direct mail activities</li><li>Researches, identifies, and establishes the appropriateness of groups for the venue.</li><li>Attend industry events and tradeshows as may be required; overnight travel stays may occur.</li><li>Prepare written proposals, event contracts, sales folders, sales kits, event diagrams, and correspondence to clients.</li><li>Enter and maintain complete and accurate information into INFOR, a facility booking CRM.</li><li>Participates in the development of newsletters and other marketing materials as needed.</li><li>Prepare reports, correspondence, memoranda, and agreements and forecast projections.</li><li>Provide assistance and staff support to the director of sales.</li><li>Serve as a liaison with industry representatives, the general public, and other convention center departments and divisions.</li><li>Prepare and deliver verbal presentations to groups of various sizes.</li><li>Communicate clearly and concisely, both orally and in writing.</li><li>Working as a Manager on Duty (MOD) as required and at times during events as needed.</li><li>Assist in the development of and work self-promoted events as required.</li><li>Analyzing competitors and target markets</li><li>Provide excellent customer service assistance to internal and external clients.</li><li>Actively participate in internal committees. </li><li>Work directly and seamlessly with hotel partners and CVB. </li><li>Travel to regional areas throughout the year in search of new business.</li><li>Perform other duties as assigned.</li></ul>

Qualifications:
<ul><li>3-5+ years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including supervisory responsibility.</li><li>Bachelor’s degree from an accredited college or university with major coursework in marketing, business administration, or a related field preferred.</li><li>High school diploma or equivalent GED is required.</li><li>Ability to work event nights, weekends, and holidays as required.</li><li>Has a strong track record of building relationships and generating new business.</li><li>Excellent organizational skills, leadership skills, and customer service skills.</li><li>Enthusiastic and positive thinker.</li><li>Experience with event scheduling and booking procedures is a plus.</li><li>Accurate financial reporting.</li><li>Strong management, sales, motivational & organizational skills.</li><li>Strong PC and data processing skills; working knowledge of MS Word and Excel, as well as database management software.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Sales Manager | Full-Time | Terre Haute Convention Center

Audiovisual

Business Administration

Catering Services

Communication Skills

Competitive Analysis/Strategy

Conferences

Customer Relationship Management (CRM)

Customer Support/Service

Data Processing

Data Quality

Database Management Software/Systems (DBMS)

Direct Mail

Entertainment and Media

Event Management

Event Marketing

Financial Reporting

Forecasting

Leadership

Marketing

Microsoft Excel

Microsoft Word

Multitasking

Music

Newsletter

Organizational Skills

Performing Arts

Power Amplifier

Prepare Correspondence

Presentation/Verbal Skills

Pricing

Proposal Writing

Public/Media/Press/Analyst Relations

Reporting Skills

Revenue Growth

Sales

Sales Management

Sports

Target Marketing

Team Player

Willing to Travel

Writing Skills

[AW]-iCims

OTHER

Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you’ll have everything you need to provide top-tier service with confidence. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

HOUR

Overview:
If You’re Great at Helping People, We’ve Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we’ll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control.As an Orkin Customer Service Specialist, you’ll be the friendly, knowledgeable voice our customers count on every day. You’ll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected.Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you’ll have everything you need to provide top-tier service with confidence.You’ll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin’s industry-leading tools, supportive team culture, and commitment to excellence, you’ll have the foundation for success and a company that’s invested in your future. Why Orkin? You’ll have more than a job; you’ll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you’ll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession-resistant. We are driven by a shared mission and grounded in values that define everything we do:· Safety· Professionalism· Empathy· Integrity· Innovation With a reputation built over more than a century and a team-first culture, you’ll feel supported from day one with the freedom and tools to succeed.

Responsibilities:
What You’ll Be Doing · Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.· Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don’t worry, we will train you!· Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed and recommend alternative routes when appropriate· Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs· Monitor, update, and maintain customer database with accurate customer information, including call details, disposition of calls, payments, and other results· Reschedule unserved accounts within 24 hours· Participate in quality assurance processes, programs, and initiatives· Safeguards customers’ privacy and other proprietary information What’s In It for You? · Competitive Earnings Starting at $17-18 per hour (based on experience), plus commissions.· Performance Bonuses – Get rewarded for exceeding goals and delivering exceptional service.· Industry leading, quality, and comprehensive training program.· Benefits That Go Beyond:   - Medical, Dental, Vision & Life Insurance   - 401(k) with company match   - Paid vacation, sick leave, and holidays   - Employee Stock Purchase Plan· Career Growth Opportunities – We promote from within and invest in your future.

Qualifications:
You’d Be a Great Fit If You: · Love helping people and creating positive customer experiences· Are a strong communicator who enjoys solving problems.· Have previous Customer Service or Administrative experience (preferred)· Stay organized, detail-oriented, and calm under pressure.· Are confident using computers, scheduling systems, and multitasking throughout the day.· Thrive in a team environment and take pride in providing exceptional support. What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodation: · You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time· Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer#INSERV5/12

Orkin

Client Services Administrator

Administrative Skills

Calendar Management

Consumer Branding

Customer Experience

Database Administration

Detail Oriented

Develop and Maintain Customers

Exceeded Sales Goal

Interpersonal Skills

Life Insurance

Lift/Move 25 Pounds

Maintenance Services

Microsoft Windows Operating System

Needs Assessment

Pest Control

Problem Solving Skills

Quality Assurance Methodology

Service Delivery

Stock Purchase Plans

Team Building

Telephone Skills

Training Program

Vision Plan

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Sales Manager | Full-Time | Terre Haute Convention CenterOak View Group

Client Services AdministratorOrkin

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