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This position works collaboratively with internal teams, including Employment Services (ES), Reemployment Services and Eligibility Assessment (RESEA), and Business Outreach to align employer needs with available workforce resources. · Promote business-oriented Workforce Solutions services, including those offered by Texas Workforce Commission, the East Texas Workforce Board, and grant funded initiatives at the contractor level.

Job Title: Business Development Representative (BDR)Department: Business Services Reports To: Business Development Lead Location: East Texas Workforce Development Area FLSA Status: Non-Exempt Position SummaryThe Business Development Representative (BDR) is responsible for engaging employers across the East Texas region to promote workforce solutions and support regional economic development. This position serves as a primary liaison between the workforce system and the business community, identifying employer needs and connecting them to qualified talent and workforce programs.The BDR plays a critical role in expanding employer partnerships, increasing utilization of workforce services, and supporting successful employment outcomes for job seekers. This position works collaboratively with internal teams, including Employment Services (ES), Reemployment Services and Eligibility Assessment (RESEA), and Business Outreach to align employer needs with available workforce resources. Essential Duties and Responsibilities· Outreach and market to businesses the services available through Workforce Solutions East Texas (WSET).· Identify, recruit, and engage employers for participation in workforce programs and services· Initiate and maintain ongoing personal contact with a variety of business and industry representatives and job placement/training agencies.· Conduct outreach activities including cold calls, emails, site visits, and networking events to expand employer partnerships and participation.· Promote business-oriented Workforce Solutions services, including those offered by Texas Workforce Commission, the East Texas Workforce Board, and grant funded initiatives at the contractor level.· Produce, track, and document tangible outcomes from business relationships including job postings, hiring events, On-the-Job Training contracts, Work Experience contracts, training opportunities, and incentive programs· Collaborate with ES and RESEA staff to identify qualified candidates for employer needs· Collaborate with WSET Program staff to identify employment opportunities for individuals with specific needs.· Conduct labor market research to identify high-demand industries and emerging workforce needs· Develop and maintain long-term relationships with employers to support retention and repeat engagement· Initiates follow-up contact with employers to determine satisfaction with services and plan for quality improvement.· Plan, coordinate, schedule, and execute employer meetings, presentations, and hiring events (in-person and virtual)· Participates in community events, interagency events, and employer engagement activities to foster networking and public relation opportunities.· Maintain accurate and timely documentation of employer contacts, services, and outcomes in designated systems· Ensure confidentiality and compliance with all applicable policies, procedures, and regulations· Stay current on workforce programs, labor market trends, and innovative business engagement strategies· Achieve monthly Scorecard Goals· Utilize Extreme Customer Service behaviors with all interactions with internal and external customers. Minimum Qualifications· Bachelor's degree in Business Administration, Marketing, Public Administration, or a related field; or equivalent combination of education and experience· Minimum of one (1) year of experience in business development, sales, workforce development, or a related field· Valid driver's license and ability to travel within the service area Preferred Qualifications· Experience in workforce development or public workforce systems· Knowledge of labor market information and regional economic trends· Experience working with diverse employer groups and community partners· Minimum of 2 years' business customer success management preferred Knowledge, Skills, and Abilities· Strong verbal and written communication skills· Ability to speak effectively and professionally to groups· Ability to build and maintain professional relationships with employers and stakeholders· Effective organizational and time management skills with the ability to manage multiple priorities· Analytical skills to interpret data and track performance outcomes· Ability to work independently and collaboratively in a team environment· Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and customer relationship management (CRM) systems· Understanding of workforce programs, employment services, and business engagement strategies Performance Measures· Number of new employers engaged and partnerships established· Employer participation in workforce programs and services· Job orders developed and filled in collaboration with ES and RESEA teams· Contracts developed and filled in collaboration with Workforce Programs (WEx, OJT, Apprenticeships)· Number of qualified referrals and successful job placements· Outreach activities documented (calls, emails, visits, meetings)· Employer retention and repeat engagement· Participation in hiring events and community outreach initiatives Working Conditions· Frequent travel within the East Texas region· Occasional evening or weekend work for events and employer engagement activities· Work is performed in both office and field environments Physical Requirements· Ability to sit, stand, and travel for extended periods· Ability to lift up to 20 pounds, as needed Equal Opportunity Employer Job Posted by ApplicantPro

Dynamic Workforce Solutions

Business Development Representative

Analysis Skills

Business Administration

Business Development

Business Services

Business Strategy

Cold Calling Skills

Communication Skills

Customer Relationship Management (CRM) Systems

Customer Support/Service

Customer/Consumer Behavior

Driver's License

Economic Development

Incentive Programs

Lift/Move 20 Pounds

Market Research

Market Trend Analysis

Marketing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Needs Assessment

Networking Events

Performance Analysis

Performance Metrics

Physical Demands

Presentation/Verbal Skills

Public Administration

Public/Media/Press/Analyst Relations

Quality Management

Sales

Scorecarding

Team Player

Time Management

Willing to Travel

Writing Skills

Talent Acquisition

Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do...:
<div>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.   </div><div>Day to day, you’ll… </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Deliver supplies and materials to and from tax office locations in a timely and organized manner </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Maintain an inventory of district resources </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Track and control hot spare computer equipment in the district </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Document hardware problems and their resolution within the ticketing system </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Maintain up-to-date technical knowledge of the department’s supported products and systems </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Participate in all required training relevant to the position and perform other duties as assigned </li></ul></div>

What you'll bring to the team...:
<div>Education: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">High school diploma or equivalent </li></ul></div><div> </div><div>Work Experience: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Must have reliable transportation to travel between office locations as required </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Must be able to work independently </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Must be able to lift 55 pounds </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Demonstrated decision-making, analytical, and problem-solving skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Demonstrated organization, prioritization, and project coordination skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1">Effective time management and multi-tasking skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1">Ability to follow direction </li></ul></div>

Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome">blockbenefits.com</a>. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

H&R Block

Seasonal, Operations Technical Specialist

[AW]-iCims

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Business Development RepresentativeDynamic Workforce Solutions

Seasonal, Operations Technical SpecialistH&R Block

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