UNKNOWN

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We design, build, and support networks, provide and support Windows PCs and servers, and take on challenges with many other products, devices and services with the goal of creating high value for our clients by minimizing technical problems, securing and optimizing their use of IT investments, and providing the best customer experience possible. We are looking for a smart, energetic technician with 3 or more years full-time professional experience supporting business' IT needs; specifically with Windows Server, Microsoft applications and cloud solutions, and wired/wireless networks.

Do you love working with and supporting a wide range of technology?  Do you enjoy seeing the smile on a customer’s face when you help them solve a problem? Are you detail oriented, organized and self-motivated? If so, then read on. Our Company: We are a small but growing business IT services provider supporting a wide range of mostly local businesses in various industries. We design, build, and support networks, provide and support Windows PCs and servers, and take on challenges with many other products, devices and services with the goal of creating high value for our clients by minimizing technical problems, securing and optimizing their use of IT investments, and providing the best customer experience possible.Job OverviewWe are looking for a smart, energetic technician with 3 or more years full-time professional experience supporting business' IT needs; specifically with Windows Server, Microsoft applications and cloud solutions, and wired/wireless networks. Experience in Managed IT Services is preferred.Job Responsibilities may include:<ul><li>Designing, configuring, troubleshooting, and supporting Windows Servers and Desktops, small business networks, and related infrastructure</li><li>Cybersecurity administration and solution design</li><li>Azure administration, configuration, and setup</li><li>Management and setup of Microsoft 365 </li><li>Upgrading and Migrating of on-premises systems and software</li><li>Providing advice and assistance to clients to optimize their use of technology</li><li>Working solo or as part of a team</li><li>Creating and following documented processes/procedures and protocols</li><li>Identifying and suggesting possible improvements on internal workflows and procedures</li><li>Auditing client and internal company assets and processes for security flaws and providing suggestions for improvement</li></ul>Requirements: <ul><li>3+ years experience supporting small business IT users and environments </li><li>Great work ethic, attention to detail, and analytical problem-solving skills</li><li>Written and spoken English proficiency, and the ability to clearly communicate </li><li>A positive attitude toward both clients and co-workers, professional appearance, and ability to build rapport with clients</li><li>Clean, reliable vehicle</li><li>Work from the Tech One office or at client locations as needed<ul><li>This is NOT a remote position.</li></ul></li></ul>Assets: <ul><li>Knowledge and experience designing, creating, and troubleshooting small business IT environments</li><li>Experience with Active Directory, DHCP, DNS, Group Policy, PowerShell, and the rest of the Windows Server OS stack.</li><li>Experience with Microsoft 365, including troubleshooting, setup, and migration.</li><li>Experience with Microsoft's cloud offerings, including Azure</li><li>Experience designing and troubleshooting networks, including VLANS and wireless</li><li>Managed Services experience</li></ul> Our benefits include: <ul><li>Excellent starting wage (up to $64,500, depending on experience and skillset), with frequent reviews and opportunities for increase.</li><li>Retirement Plan with a generous company contribution</li><li>Paid Time Off including Vacation, Holidays, and Sick/Personal time</li><li>Mileage reimbursement for business use of your personal vehicle</li><li>Company-provided tools and equipment</li></ul>Please apply at <a class="md-font" href="https://jobso.id/e1yj" rel="nofollow noopener noreferrer" target="_blank">https://jobso.id/f8wi</a><div id="requirements"></div>

Tech One Solutions

Business IT Support Technician

Analysis Skills

Business Growth

Business Services

Business Support

Cloud Applications

Cloud Computing

Communication Skills

Customer Experience

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name System)

Desktop PC

Detail Oriented

English Language

Identify Issues

Information Systems/Technology IS/IT Administration

Information Technology & Information Systems

Internal Audit

Internet Security

Management of Information Systems/Technology (MIS)

Microsoft Active Directory

Microsoft Product Family

Microsoft Windows Azure

Microsoft Windows Operating System

Microsoft Windows Server

Microsoft Windows System Administration

Network Administration/Management

Network Design

Network Support

Organizational Skills

Problem Solving Skills

Server Support

Small Business

Team Player

Technical Support

VLAN (Virtual Local Area Network)

Windows PowerShell

Wireless Communications

Jobsoid

FULL_TIME

YEAR

Solid experience supporting a major enterprise ERP platform such as Infor (LN, M3, or CloudSuite), SAP, or Oracle, including implementations, enhancements, change management, and complex integrations with external systems. Working closely with the Lead Business Systems Analyst and stakeholders across the business, you will shape how our systems support manufacturing, supply chain, finance, and service operations on a global scale.

Location: South Central Pennsylvania Engagement Type: Direct Hire Work Schedule: Hybrid - onsite Monday through Thursday, remote Friday Travel: Up to 30%, domestic and international Position Overview: We are looking for a Senior Business Systems Analyst to help drive a significant ERP modernization effort centered on our Infor platform. Working closely with the Lead Business Systems Analyst and stakeholders across the business, you will shape how our systems support manufacturing, supply chain, finance, and service operations on a global scale. Day to day, you will translate business needs into clear functional designs, guide configuration and integration decisions, and support users through change, serving as the bridge between the business and technology. Responsibilities:<ul><li>Build strong working relationships across business units and act as the trusted liaison between the business and IT.</li><li>Lead requirements-gathering sessions, analyze business processes, and translate findings into clear functional specifications and design documents.</li><li>Ensure that system initiatives and process changes align with broader company goals and strategic objectives.</li><li>Identify opportunities to streamline workflows and improve how the business uses its core systems, with an eye toward measurable outcomes.</li><li>Contribute to ongoing Infor ERP initiatives, including configuration, enhancements, integrations with external systems, and migration activities.</li><li>Collaborate with developers and technical teams to design, test, and deploy solutions that meet business needs and technical standards.</li><li>Lead initiatives using both waterfall and agile approaches, managing scope, risk, and change while escalating issues appropriately.</li><li>Triage application issues, coordinate fixes with technical teams and vendors, and ensure stable, reliable system operation for end users.</li><li>Engage with vendors and service providers to represent the company’s best interests during evaluations, negotiations, and ongoing partnerships.</li><li>Lead meetings, present to audiences at all levels, and translate technical concepts into language non-technical stakeholders can act on.</li></ul> Qualifications:<ul><li>Bachelor’s degree in Information Technology, Business Information Systems, MIS, or a related field, with at least 5 years of IT experience.</li><li>3+ years of hands-on experience gathering and analyzing requirements, writing functional specifications, supporting application design, working with developers, and conducting unit and regression testing.</li><li>Solid experience supporting a major enterprise ERP platform such as Infor (LN, M3, or CloudSuite), SAP, or Oracle, including implementations, enhancements, change management, and complex integrations with external systems.</li><li>Proven experience leading projects using both waterfall and agile methodologies, with the ability to manage scope, risk, and change effectively.</li><li>Fluent written and verbal English, with strong presentation skills and the ability to communicate effectively with stakeholders, vendors, and service providers across a global organization.</li><li>Ability to hold a big-picture view of project vision and goals while working through detailed analysis and configuration activities.</li><li>Working understanding of workforce analytics and dashboard configuration.</li><li>Willing and able to travel domestically and internationally up to 30%, with a current passport.</li><li>Strong analytical, listening, and problem-solving skills, with a collaborative style that works well across cultures and functions.</li><li>Familiarity with Sarbanes-Oxley legislation and the execution of application-related controls is desired.</li><li>Experience supporting a global manufacturer is preferred.</li><li>Proficiency in a second language given is desired. </li></ul>  Powered by JazzHR

LingaTech

Senior Business System Analyst

Agile Programming Methodologies

Business Analysis

Business Processes

Business Solutions

Business Strategy

Change Management

Design Document

ERP (Enterprise Resource Planning)

Financial Operations

Leadership

Manufacturing Systems

Negotiation Skills

Oracle

Presentation/Verbal Skills

Process Analysis

Process Improvement

Regression Testing

Reporting Dashboards

Requirements Management

Risk Management

Sarbanes-Oxley Act (SOX)

Software Administration

Software Design

Supply Chain

System Migration

System Operations

Systems Administration/Management

Systems Analysis

Technical/Engineering Design

Test Design

Unit Test

Waterfall Model of Software Development

Willing to Travel

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