UNKNOWN

FEED

From engineering, production, quality, and inventory management to finance and HR, you’ll partner with stakeholders to deliver user-friendly, high-impact dashboards and analyses that enable data-driven decision-making. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

ABOUT FIREFLY AEROSPACEAs an end-to-end space transportation company, Firefly Aerospace is on a mission to enable our world to launch, land, and operate in space – anywhere, anytime. Our launch vehicles, lunar landers, and orbital vehicles provide government and commercial customers with full mission services from low Earth orbit to the surface of the Moon and beyond. Headquartered in north Austin, Texas, Firefly is looking for passionate, hardworking innovators to join our team and help fuel our successful trajectory into space. This position will sit in our manufacturing facility, Rocket Ranch, in Briggs, Texas.SUMMARYAs a Business Intelligence Analyst, you’ll play a key role in transforming raw data into actionable insights that drive efficiency, optimization, and strategic execution. From engineering, production, quality, and inventory management to finance and HR, you’ll partner with stakeholders to deliver user-friendly, high-impact dashboards and analyses that enable data-driven decision-making.This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong technical background in BI tools, SQL, and data standardization. You will not only deliver insights but also track and measure the impact of data-driven process improvements.RESPONSIBILITIES<ul><li>Build, maintain, and improve interactive Power BI dashboards and analyses that provide real-time, cross-functional insights to drive strategic and operational decision-making</li><li>Standardize KPI definitions and reporting processes, documenting metric calculations, assumptions, and limitations to ensure consistency and scalability</li><li>Write and optimize SQL queries for data extraction, transformation, and reporting, ensuring accuracy and efficiency in the resulting datasets across multiple sources</li><li>Present insights to department leads, enabling them to make data-driven operational process improvements, then track and measure the impact of those changes</li><li>Collaborate with business and technical owners of internal tools (and resulting data feeds) to ensure data infrastructure supports accurate, efficient analytics workflows</li><li>Maintain data governance and quality standards, ensuring consistency, accuracy, and adherence to the BI team’s “source-of-truth” data models</li></ul>QUALIFICATIONSRequired<ul><li>2+ years of experience in business intelligence, analytics, or data modeling in a cross-functional business environment</li><li>1+ years of experience using Power BI, with strong proficiency in DAX, Power Query (M), and data modeling</li><li>Proficiency in SQL for querying databases, data transformation (ETL/ELT), and creating optimized reporting views</li><li>Ability to translate complex data into clear, actionable insights and explain them to business users</li><li>Demonstrated ability to manage multiple projects, updating stakeholders/business users according to their desired cadence/method</li><li>Must be willing to travel between Firefly's Texas facilities, (HQ in Cedar Park, Rocket Ranch in Briggs, and Spacecraft facility in Leander)</li></ul>Desired<ul><li>Huge Plus: Experience working in aerospace, defense, manufacturing, or supply chain industries</li><li>Experience with AI/ML models for predictive analytics and automation</li><li>Familiarity with Python or R for advanced data analytics</li><li>Demonstrated curiosity with a proactive approach to understanding business challenges and opportunities</li></ul>Firefly offers outstanding benefits for our employees, including generous health, dental and vision plans with low plan deductibles, parental leave, educational reimbursement, short term disability, and flexible PTO options.To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.Firefly Aerospace, Inc. is an Equal Opportunity Employer; employment with Firefly is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Firefly Aerospace

Business Intelligence Analyst II

Aerospace and Defense

Analysis Skills

Artificial Intelligence (AI)

Automation

Business Intelligence

Business Intelligence Software

Cadence

Cross-Functional

Data Analysis

Data Modeling

Data Quality

Data Sets

Database Extract Transform and Load (ETL)

Finance

Government

Inventory Management

Manufacturing

Multitasking

Operational Improvement

Operational Strategy

Operations Processes

Power BI

Predictive Modeling

Problem Solving Skills

Process Improvement

Project/Program Management

Python Programming/Scripting Language

Quality Management

Quality Metrics

Query Optimization

R Programming Language

Regulations

Reporting Dashboards

Reporting Skills

SQL (Structured Query Language)

SQL Databases

Supply Chain

United States Citizen

Willing to Travel

Workflow Analysis

clearcompany

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

YEAR

DescriptionJob Description:<div>Title: Account Associate - Commercial Lines </div><div><div><div><div><div><div><div><div><div>Work Mode: Remote | Location/Supporting: Longwood, FL | Book Focus: General Book, SBU   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations   About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.   Key Responsibilities: <ul><li>Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. </li></ul><ul><li>Office Support: Assist with general office tasks and administration. </li></ul><ul><li>Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. </li></ul><ul><li>Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. </li></ul><ul><li>Data Management: Maintain accurate and up-to-date data in agency systems. </li></ul><ul><li>Activity Monitoring: Ensure timely completion of tasks and activities. </li></ul><ul><li>Communication: Keep the account team informed of workload status and any issues. </li></ul><ul><li>Service Excellence: Provide proactive and responsive service. </li></ul><ul><li>Performance Monitoring: Ensure productivity and quality standards are met. </li></ul><ul><li>Promote Culture: Participate in team building and promote a positive work environment. </li></ul><ul><li>Continuous Improvement: Seek and adopt best practices. </li></ul><ul><li>Compliance: Stay updated on company policies and procedures. </li></ul><ul><li>Professional Development: Enhance technical skills and industry knowledge. </li></ul><ul><li>Relationship Building: Foster positive relationships with colleagues and leadership. </li></ul><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul>  Ideal Candidate Qualifications: <ul><li>2+ years of industry experience, OR 5+ years of related experience in customer service </li></ul><ul><li>Thorough knowledge of insurance brokerage and client needs </li></ul><ul><li>Required active licensing </li></ul><ul><li>Strong analytical, problem-solving, and decision-making skills </li></ul><ul><li>Exceptional customer service, communications. multitasking, and organizational skills </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul></div></div></div></div></div></div></div></div></div>Salary RangeThe expected pay range for this position is 50-60K annually, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Account Associate-Commercial Insurance- Select Business (Remote)

Administrative Skills

Aged Care

Best Practices

Billing

Brokerage

Childcare

Continuous Improvement

Corporate Policies

Customer Support/Service

Data Management

Diversity

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Organizational Skills

Performance Analysis

Time Management

Work From Home

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Business Intelligence Analyst IIFirefly Aerospace

Account Associate-Commercial Insurance- Select Business (Remote)Insurance Office of America

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