UNKNOWN

FEED

Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits . This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients.

YEAR

We are actively recruiting for a Commercial Insurance Account Manager, to join the InterWest Team, in our Select Business Unit! This role will be working on a book of business that consists of artisan contractors and general outdoor recreation accounts. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention.This position can be based in our Chico, Hollister, Merced, Redding Sacramento, San Leandro, Truckee, or Walnut Creek offices. InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients' financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases. We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be. Our team is comprised of talented professionals who: <ul><li>thrive in a high energy organization </li><li>have a desire to provide the highest quality of customer service </li><li>are committed to giving back to the communities in which we work and live </li><li>maintain the highest ethical standards </li><li>enjoy a culture that encourages life-work balance </li><li>value an inclusive, diverse work environment </li></ul>JOB RESPONSIBILITIES:The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.<ul><li>Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing </li><li>Experienced understanding of insurance industry a basic understanding of the overall company </li><li>Apply experienced knowledge and understand the extent and terms of the coverage offered </li><li>Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Select Business Unit Standards and workflows </li><li>Maintain current and accurate client data in the Agency Management System </li><li>Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims </li><li>Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits </li><li>Resolve issues relating to accounting or client billing </li><li>Review and process pending cancellations and final cancellations </li><li>Escalate client issues to Supervisor or advise the Broker on client issues as appropriate </li><li>Provide needed information to clients, carriers, Broker and other internal personnel </li><li>Regular attendance and participation in InterWest’s industry specific practice groups (if applicable) </li><li>Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge </li><li>Work towards a designation such as CISR or equivalent </li><li>Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License  </li></ul>  JOB QUALIFICATIONS:<ul><li>3 years commercial/general insurance account management experience  </li><li>Education – High school diploma required; some college level coursework preferred </li><li>Excellent prioritization skills and organization skills </li><li>Excellent written and oral communication skills </li><li>Strong mathematical and analytical skills </li></ul>  Required Certification – Property and Casualty Broker-Agent License The estimated starting compensation range for this full-time position is $47,500 – $65,000 annually,plus, benefits.Compensation for this role will be set based on a variety of factors, including but not limited todepartmental budgets, qualifications, experience, education, licenses, specialty, training, andgeographical location. The hiring range represents the company’s good faith and reasonable estimateof the range of possible compensation at the time of posting.

InterWest Insurance Services, LLC

Commercial Insurance Account Manager, Select Business Unit

Accounting

Analysis Skills

Best Practices

Billing

Brokerage

Communication Skills

Community and Social Services

Contract Review

Customer Escalations

Customer Relations

Customer Retention/Renewal

Customer Service Evaluation

Customer Support/Service

Customer/Client Research

Establish Priorities

Financial Policies

High School Diploma

Higher Education

Insurance

Insurance Sales

Marketing

Mathematics

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Proposal Writing

Recreation

Sales Management

Software Administration

Team Player

Webinar

Writing Skills

HiringThing

OTHER

The SMB Sales Representative is responsible for driving revenue growth by identifying, engaging, and building strong relationships with small and mid-sized business customers. The representative will manage a portfolio of SMB accounts, develop sales pipelines, and partner with internal teams to ensure customer success.

Location:	 Hybrid: Location Status: Work will be primarily performed onsite at our office or remotely by telecommuting from your home office 2 - 4 days per week. Employee may be required to utilize personal phone or internet services to perform telecommuting with reimbursement. Occasional travel to and work from other Race offices or other off-site locations may be required.100% Company-Paid Medical and Dental BenefitsFree Fiber Internet ServiceComp: $70,304-$80,000Who We Are:We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.Position Impact:The SMB Sales Representative is responsible for driving revenue growth by identifying, engaging, and building strong relationships with small and mid-sized business customers. This role blends prospecting, consultative selling, and account management to deliver tailored solutions that support client needs. The representative will manage a portfolio of SMB accounts, develop sales pipelines, and partner with internal teams to ensure customer success. Regular travel to client sites for meetings, presentations, and product demonstrations is a key part of the role.RequirementsQualifications and Experience: •	Eligibility for US Employment without sponsorship•	Minimum of 18 years of age•	Bachelor’s degree (B.A./B.S.) in Business, Marketing or equivalent education in a related field of study is preferred•	A valid driver's license, subject to successful verification through a DMV check, is mandatory•	2–3+ years of B2B or SMB sales experience, preferably in the telecommunications or technology industry•	Proficiency with CRM systems and sales tools to track leads, manage pipelines, and report on results•	Strong prospecting, presentation, and negotiation skills, with the ability to close deals with small and mid-sized business clients•	Ability to conduct basic market research and competitor analysis to identify new opportunities and adjust sales strategies•	Excellent communication and relationship-building skills, especially with small business owners and decision-makers•	Willingness to travel locally for client visits, presentations, and networking events•	The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication•	Proficiency in Spanish Language desirableSkills:•	Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications•	Functional use of common office equipment, computers, and office softwareEssential Duties and Responsibilities: Sales Strategy & Planning•	Develop and execute sales plans to identify and engage potential small and mid-sized business (SMB) clients•	Research local markets and competitors to uncover new sales opportunities and potential risks•	Participate in planning meetings to align individual goals with overall SMB sales objectivesClient Engagement & Relationship Management•	Travel to SMB client sites for face-to-face meetings, product demonstrations, and presentations•	Build and maintain relationships with small business owners and decision-makers to ensure long-term satisfaction and revenue growth•	Manage a portfolio of SMB accounts, create account plans, and maintain an accurate sales pipeline and forecastsSales Execution & Negotiation•	Partner with cross-functional teams, including marketing, product, and customer support, to deliver solutions that meet SMB client needs•	Prepare and present proposals, negotiate pricing and agreements, and close sales with SMB clients•	Provide timely sales reports, pipeline updates, and feedback to the sales management teamSafety Protocols:•	Adheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environmentAdditional duties as required.Benefits<h3>Why Join Our Team:</h3><ul><li>Join a tight-knit crew—no faceless corporation vibes here</li><li>Growth potential: promotions and new challenges are part of our DNA</li><li>Competitive base salary</li><li>Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)</li><li>Free fiber internet service for all employees living in our service area</li><li>A culture built on integrity, mutual respect, and a shared purpose</li></ul>Call to Action:Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

Race Communications

Business Sales Representative - Hybrid - CA Only

Business-to-Business (B2B)

Competitive Analysis/Strategy

Competitive Research

Computer Software

Consultative Sales

Contract Negotiation

Cross-Functional

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Driver's License

English Language

Internet/Online Service

Leading Edge Technology

Market Research

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Microsoft Word

Negotiation Skills

Networking Events

Office Equipment

Partner Sales

Plan Meetings

Pricing

Product Demonstration

Product Support

Revenue Growth

Revenue/Sales Reporting

Safety/Work Safety

Sales

Sales Closing Skills

Sales Forecasting

Sales Pipeline

Sales Presentation

Sales Prospecting

Sales Strategy

Sales Tools

Small Business

Spanish Language

Strategic Planning

Telecommunications Industry

Time Management

Willing to Travel

Workable

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Commercial Insurance Account Manager, Select Business UnitInterWest Insurance Services, LLC

Business Sales Representative - Hybrid - CA OnlyRace Communications

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