OTHER

FEED

UNKNOWN

Oversees customer life cycle activities for SBA loans such as origination, documentation, closing and servicing (in partnership with the commercial loan servicing area). Must comply with all applicable laws and regulations, including but not limited to Fair Lending Practices, Bank Secrecy Act, the Patriot Act and Office of Foreign Assets Control.

YEAR

Overview:
The Small Business Administration (SBA) Lending Manager is responsible for overseeing all aspects of the Bank’s SBA lending program across all markets.  This position will assist with sales, standard operating procedures and training in order to increase knowledge and compliance with SBA products and programs.

Responsibilities:
<ol><li>Assist with the development and lead the execution of strategies for SBA lending programs.</li><li>Drafts and maintains all procedures and policies related to SBA lending activities and programs.</li><li>Ensures adherence to all SBA program requirements and SOP, including reporting and servicing requirements.</li><li>Ensures all loans are properly submitted to the SBA and all processes and procedures are followed to perfect the SBA guarantee.  Serves as the lead on coordinating and responding to all SBA audits, exams and oversight activities.</li><li>Conducts training with all sales staff to promote SBA programs and increase product knowledge among sales staff.</li><li>Oversees customer life cycle activities for SBA loans such as origination, documentation, closing and servicing (in partnership with the commercial loan servicing area).</li><li>Support sales efforts by attending sales calls to educate customers on the features, benefits and requirements of SBA programs.</li><li>Ensure applicants meet all requirements of SBA programs and that all loan documentation conforms to SBA requirements.</li><li>Develop and leverage reporting and data to guide business and operational decisions to improve SBA lending production.</li><li>Work with the Bank’s Loan Origination System to integrate SBA lending programs and increase efficiency in the ongoing processing of SBA applications</li><li>Serve as the Bank’s administrator for the ETran, SAM.gov, CAVIRS and other SBA systems.</li><li>Maintain current knowledge of key SBA programs</li><li>Work with Special Asset Recovery team (workout) on liquidation, litigation and repurchase of any SBA loans as necessary.</li><li>Provide financial projections, sales projections and analysis to guide business decisions.</li><li>Must comply with all applicable laws and regulations, including but not limited to Fair Lending Practices, Bank Secrecy Act, the Patriot Act and Office of Foreign Assets Control.</li><li>All other duties as assigned.</li></ol>

Qualifications:
<ul><li>A Bachelor’s degree in Business Administration, Finance, Marketing or related field.</li><li>A minimum of three (3) years SBA lending experience.  Five (5) years experience in commercial or small business lending.</li><li>Knowledge of SBA lending programs and requirements required.</li><li>Strong customer service skills.</li><li>Strong analytical, financial and marketing skills required.</li><li>Must be an effective, approachable communicator able to lead cross-functional teams and work collaboratively to achieve objectives.</li><li>Must be able to maintain a positive attitude at all times with the ability to motivate and encourage teammates.</li><li>Ability to work in a fast-paced production environment.</li><li>Knowledge of retail and residential loan origination systems is preferred.</li><li>Conflict resolution and problem-solving skills.</li><li>Time management and process efficiency skills.</li></ul>

Benefits:
<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>401(k) Match</li><li>Profit Sharing</li><li>Paid Time Off</li><li>11 Holidays</li><li>Tuition Reimbursement</li><li>Free Parking throughout Tompkins Community Bank</li><li>Employee Referrals</li></ul>

EEO Statement:
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please <a href="https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FED-E-B-EEOC-FMLA-POLY_49654.pdf" rel="noopener nofollow noreferrer" target="_blank">click here</a>#communitybank

Pay Range:
USD $107,500.00 - USD $120,000.00 /Yr.

Tompkins Community Bank

Small Business Administration Lending Manager

Administrative Management

Analysis Skills

Bank Secrecy Act

Business Administration

Business Loans

Business Operations

Commercial Loans

Communication Skills

Community Banking

Conflict Resolution

Consumer Loans

Cross-Functional

Customer Support/Service

Customer Training

Documentation

Fair Lending

Finance

Financial Projections

Leadership

Litigation

Loan Documents

Loan Origination

Loan Policy

Loan Servicing

Loan Submission

Loans

Maintain Compliance

Marketing

Operational Improvement

Problem Solving Skills

Product Programs

Production Systems

Residential Mortgages

Sales

Sales Analysis

Sales Forecasting

Sales Support

Sales Training

Small Business

Standard Operating Procedures (SOP)

System Integration (SI)

Team Lead/Manager

Time Management

Training/Teaching

USA PATRIOT Act

[AW]-iCims

In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. Unlike a traditional corporate HR role, this position combines human resources, operations, customer service, and business office responsibilities into one meaningful leadership support role within our Assisted Living community.

Salary:
$62,354 / year - $67,000 / year

Overview:
HR & Business Office CoordinatorAssisted Living Community | Vestal, NY Join a team where relationships matter - and where your work directly supports both employees and residents every day. Elderwood Assisted Living at Vestal is seeking an organized, people-focused professional to serve as our HR & Business Office Coordinator. This is a highly visible role within the community, responsible for supporting employee recruitment and onboarding, payroll and HR administration, resident billing support, and overall business office coordination. This position is ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in being a dependable resource for staff, residents, and families alike.Unlike a traditional corporate HR role, this position combines human resources, operations, customer service, and business office responsibilities into one meaningful leadership support role within our Assisted Living community.<h2>Why This Role Stands Out.</h2><ul><li>Diverse, engaging responsibilities - no two days are the same</li><li>Opportunity to build meaningful relationships with both staff and residents</li><li>Visible, valued role within the leadership team</li><li>Supportive, mission-driven environment</li><li>Ability to make a direct impact on employee experience and resident satisfaction</li></ul>At Elderwood Assisted Living at Vestal, we believe great communities begin with great people. If you’re looking for a role where you can support employees, help residents and families, and play an important part in daily operations, we encourage you to apply today.Elderwood Village at Vestal is located at 505 Clubhouse Road, Vestal, New York 13850

Responsibilities:
<h2>What You'll Be Responsible For as HR & Business Office Coordinator:</h2><h3>Recruitment & Employee Onboarding</h3><ul><li>Coordinate hiring, interviewing, onboarding, and orientation activities for the community</li><li>Support recruitment efforts through job postings, hiring events, employee referrals, and community outreach</li><li>Ensure new hire paperwork, licensing, health clearances, and onboarding requirements are completed accurately and timely</li><li>Serve as a resource to employees regarding HR policies, benefits, payroll, and general employment questions</li></ul><h3>Payroll, Benefits & HR Administration</h3><ul><li>Assist with payroll processing, timecard review, and HRIS data maintenance</li><li>Support employee benefits enrollment, leave tracking, and employment record management</li><li>Maintain personnel files, compliance documentation, and required reporting</li><li>Coordinate employee recognition, retention initiatives, and engagement activities</li></ul><h3>Employee Relations & Operational Support</h3><ul><li>Help managers navigate employee concerns, performance documentation, and policy interpretation</li><li>Support a positive workplace culture through communication, consistency, and employee support</li><li>Partner with community leadership on staffing, scheduling coordination, and HR best practices</li><li>Maintain confidentiality and professionalism in all employee matters</li></ul><h3>Business Office & Resident Financial Support</h3><ul><li>Assist with resident billing, private pay accounts, deposits, reconciliations, and business office operations</li><li>Support admissions paperwork and resident account documentation</li><li>Help maintain accurate census, financial records, and reporting</li><li>Serve as a professional point of contact for residents and families regarding billing and account-related questions</li></ul><h3>General Administrative Responsibilities</h3><ul><li>Maintain organized records and ensure compliance with company policies and regulatory requirements</li><li>Support audits, reporting, and month-end administrative processes</li><li>Assist with special projects, operational initiatives, and community events as needed</li><li>Provide exceptional customer service to residents, families, staff, and visitors</li></ul>

Qualifications:
HR & Business Office Coordinator<ul><li>Bachelor’s or Master's degree in Human Resources, Business or other related field OR a minimum of five years of experience in a Human Resources management role.</li><li>At least one year of demonstrated business training, including typing and bookkeeping</li><li>PHR is preferred.</li><li>Demonstrable knowledge in state & federal labor laws, FMLA, OHSA, & COBRA.</li><li>Must have prior recruitment and employee onboarding experience.</li><li>Prior payroll and benefits experience strongly preferred.</li><li>Must be proficient in Microsoft Office, highly organized, detail oriented, & quality focused.</li><li>Strong written and verbal communication skills required.</li><li>Effectively prioritize job responsibilities in a fast-paced environment.</li><li>Ability to successfully self-manage and work autonomously.</li><li>This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.</li></ul>

EOE Statement:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Elderwood offers a variety of specialty programs and services, established to meet a wide range of needs. Our expert physicians and supportive staff members administer the highest level of care in all areas. Care plans are tailored to an individual’s specific needs and treatment is supported through integration of the latest technological advancements.

Elderwood

Human Resources and Business Office Manager

Accounting Close

Administrative Skills

Assisted Living

Billing

COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985)

Compensation and Benefits

Corporate Policies

Detail Oriented

Employee Benefits

Employee Orientation

Employee Relations

Employee Retention

English Language

Establish Priorities

FMLA (Family and Medical Leave Act of 1993)

Federal Laws and Regulations

Financial Reporting

Financial Support

Genetics

HRIS/HRMS

Human Resources

Human Resources Management

Licensing

Microsoft Office

Office Management

Onboarding

Operational Support

Operations

Organizational Skills

PHR (Professional in Human Resources)

Payroll Administration

Presentation/Verbal Skills

Reconciliation

Record Keeping

Regulatory Requirements

Safety/Work Safety

Staff Policies

State Laws and Regulations

Writing Skills

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Small Business Administration Lending ManagerTompkins Community Bank

Human Resources and Business Office ManagerElderwood

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