OTHER

FEED

He/She must demonstrate the ability to: develop and maintain complex automated supply and equipment inventory records; compile and prepare regular inventory status reports; critically analyze and recommend resolution of supply and equipment related problems; prepare and present division budget; remain up-to-date with surgical equipment and supply trends; apply effective judgement in employing and dealing with subordinate personnel; effectively and resourcefully resolve problems and fill a primary role in maintaining efficient departmental operations; work effectively and in cooperation with other organizations, departments and personnel; and provide support and assistance utilizing management principles and team work to promote achievement of common goals and to resolve problems. He/She takes a leadership role, working with the physicians, management staff, and vendors to integrate the institutional perspective in operating areas to achieve high levels of patient, physician, and employee satisfaction.

At Singing River Health System, caring isn't just part of the job - it's in our DNA. Whether we're saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day. Shift: Days (6:30 AM - 3:00 PM) | Will travel to all 3 Hospital locations as needed Location: Singing River Gulfport Hospital, Singing River Ocean Springs Hospital, Singing River Pascagoula Hospital Job Description Summary Job Description Position Overview: The SRHS Surgical Services Business Manager assumes responsibility for establishing and maintaining effective systems support for surgical services. He/She takes a leadership role, working with the physicians, management staff, and vendors to integrate the institutional perspective in operating areas to achieve high levels of patient, physician, and employee satisfaction. The Business Manager monitors departmental charge master; billing; and budget reports, providing recommendations for improvement, simplifications, and compliance. He/She works with VHA and Gulf Coast States Purchasing Coalition to promote standardization throughout SRHS while maximizing our purchasing and cost saving opportunities. The Business Manager is responsible for financial analysis/reporting; value analysis/product selection process; annual budget in area of responsibility; billing/reimbursement, and materials management. The SRHS Surgical Services Business Manager must demonstrate knowledge of complex automated materials management systems; inventory control principles; surgical supplies, instruments, and equipment required by various surgical specialties; budgetary principles, practices, and preparation; principles, practices and methods of supervision and training; various local, state and federal standards pertinent to hospital operating room supplies; principles and concepts of conflict resolution; and typical hospital operations and organizational structure. He/She must demonstrate the ability to: develop and maintain complex automated supply and equipment inventory records; compile and prepare regular inventory status reports; critically analyze and recommend resolution of supply and equipment related problems; prepare and present division budget; remain up-to-date with surgical equipment and supply trends; apply effective judgement in employing and dealing with subordinate personnel; effectively and resourcefully resolve problems and fill a primary role in maintaining efficient departmental operations; work effectively and in cooperation with other organizations, departments and personnel; and provide support and assistance utilizing management principles and team work to promote achievement of common goals and to resolve problems. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: Must be either a graduate from NLN school of nursing; BSN preferred (with current Mississippi State licensure), or a graduate of an accredited Surgical Technology program. License: If nursing graduate, must have current Mississippi State licensure. Certifications: Certified Materials and Resource Professional (CMRP) preferred. Must be CMRP eligible and become certified within two (2) years. Required to complete and maintain BCLS certification upon hire and/or transfer. Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience: Minimum three (3) years' experience in working in the operating room/surgical services with Reports to: Executive Director of Procedural Services Supervises: Non-professional and technical personnel assigned to Surgical Services for the system; OR Materials Specialists, Distribution Specialists, Clerical Coordinators, and Materials Assistants. Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work act

Singing River Health System

SRHS Surgical Services Business Manager

Analysis Skills

Basic Cardiac Life Support (BCLS)

Billing

Budget Reporting

Budgeting

Chargemaster

Conflict Resolution

Cost Control

Financial Analysis

Financial Reporting

Hospital

Hospital Supplies

Inventory Management

Inventory Reports

Leadership

Materials Management

National League for Nursing (NLN)

Nursing

Nursing Credentials

Organizational Skills

Physical Demands

Problem Solving Skills

Purchasing/Procurement

Reimbursement

Status Reports

Surgical Procedures

Systems Administration/Management

Systems Maintenance

Team Player

Value Analysis

Willing to Travel

Broadbean

FULL_TIME

UNKNOWN

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

YEAR

DescriptionJob Description:<div>Title: Account Associate - Commercial Lines </div><div><div><div><div><div><div><div><div><div>Work Mode: Remote | Location/Supporting: Longwood, FL | Book Focus: General Book, SBU   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations   About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.   Key Responsibilities: <ul><li>Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. </li></ul><ul><li>Office Support: Assist with general office tasks and administration. </li></ul><ul><li>Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. </li></ul><ul><li>Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. </li></ul><ul><li>Data Management: Maintain accurate and up-to-date data in agency systems. </li></ul><ul><li>Activity Monitoring: Ensure timely completion of tasks and activities. </li></ul><ul><li>Communication: Keep the account team informed of workload status and any issues. </li></ul><ul><li>Service Excellence: Provide proactive and responsive service. </li></ul><ul><li>Performance Monitoring: Ensure productivity and quality standards are met. </li></ul><ul><li>Promote Culture: Participate in team building and promote a positive work environment. </li></ul><ul><li>Continuous Improvement: Seek and adopt best practices. </li></ul><ul><li>Compliance: Stay updated on company policies and procedures. </li></ul><ul><li>Professional Development: Enhance technical skills and industry knowledge. </li></ul><ul><li>Relationship Building: Foster positive relationships with colleagues and leadership. </li></ul><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul>  Ideal Candidate Qualifications: <ul><li>2+ years of industry experience, OR 5+ years of related experience in customer service </li></ul><ul><li>Thorough knowledge of insurance brokerage and client needs </li></ul><ul><li>Required active licensing </li></ul><ul><li>Strong analytical, problem-solving, and decision-making skills </li></ul><ul><li>Exceptional customer service, communications. multitasking, and organizational skills </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul></div></div></div></div></div></div></div></div></div>Salary RangeThe expected pay range for this position is 50-60K annually, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Account Associate-Commercial Insurance- Select Business (Remote)

Administrative Skills

Aged Care

Best Practices

Brokerage

Childcare

Continuous Improvement

Corporate Policies

Customer Support/Service

Data Management

Diversity

Health Insurance

Insurance

Insurance Sales

Licensing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Performance Analysis

Quality Metrics

Time Management

Work From Home

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SRHS Surgical Services Business ManagerSinging River Health System

Account Associate-Commercial Insurance- Select Business (Remote)Insurance Office of America

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