NewAssistant Manager, Engagement Center / Call Center Abound Credit UnionAssistant Manager, Engagement Center / Call CenterFort Knox, KYAbound Credit Union is now hiring friendly, enthusiastic, and just overall awesome personalities to serve as the principal assistant to our Call Center Manager and will plan, schedule, supervise, and evaluate call center workflow and staffing. Develops schedules using an Erland C calculator, historical call volumes, goal wait times and expected staffing needs.
NewFraud Support Call Center Representative CCC Jack Henry & Associates IncFraud Support Call Center Representative CCCLouisville, KYRemote$34,320–$37,500 / yearAt Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards.
iPay Call Center Representative CCC Jack Henry & Associates InciPay Call Center Representative CCCKYRemote$34,320–$37,500 / yearThe iPay Solutions Contact Center Product Support Representatives are responsible for providing unparalleled customer service with inbound phone and chat support to bill pay website/mobile application subscribers for all of our financial institutions. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.
Remote Call Center Rep - Starting Monday, August 10th Transworld Systems Inc.Remote Call Center Rep - Starting Monday, August 10thKYRemoteIn This Role, You Will: Proactively and consistently discuss and recommend additional products and services to customers during qualified calls, including, water heaters, surge protection solutions, and in-home electrical wiring options. Ideal Candidate Qualifications: Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.
NewiPay Call Center Representative (CCC) Jack Henry & AssociatesiPay Call Center Representative (CCC)Louisville, KYRemote$34,320–$37,500 / yearThe iPay Solutions Contact Center Product Support Representatives are responsible for providing unparalleled customer service with inbound phone and chat support to bill pay website/mobile application subscribers for all of our financial institutions. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.
NewCall Center Representative SpectrumCall Center RepresentativeLouisville, KYWHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOSTContinuously learning and turning that knowledge into customer service winsUncovering customers needs, creating solutions, and resolving problemsMaking a positive impression on customers through a best-in-class experienceRepresenting a Fortune 100 company with professionalism and courtesyWorking in an open, friendly environment with a supportive, energetic teamWe are a large organization operating 24/7 bustling call centers offering a variety of shifts. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments.
NewCall Center Representative ($20 PH starting) SpectrumCall Center Representative ($20 PH starting)Louisville, KYExperience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments.
NewCall Center Representative ($20 PH starting) (LOUISVILLE) SpectrumCall Center Representative ($20 PH starting) (LOUISVILLE)Louisville, KYExperience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments.
Benefits Call Center Rep Trilogy Health Services LLCBenefits Call Center RepLouisville, KYThis role ensures employees receive timely, high-quality service by following established procedures, leveraging communication materials, and working closely with vendors to research and resolve benefit questions. This call center-based role involves spending the majority of the day handling inbound and outbound phone calls, responding to benefit-related inquiries, and assisting with Qualifying Life Events.
Call Center Banking Rep (Telephone Banking) Park Community Credit UnionCall Center Banking Rep (Telephone Banking)Louisville, KentuckyThe eTeam Service Representative also identifies cross-sell opportunities, maintains accurate member account information, and supports remote service requests, ensuring efficient and professional service delivery. Role: By emphasizing ONE Park, ONE Mission, One Team, the eTeam Service Representative is responsible for assisting members and potential members with their telephone and electronic correspondence requests.
NewCall Center Representative - Customer Support Enterprise Call CenterCall Center Representative - Customer SupportLouisville, KYGenesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Call Center Receptionist John Jones Auto GroupCall Center ReceptionistSalem, IndianaThis role is responsible for managing incoming calls, directing inquiries, scheduling appointments, and supporting multiple dealership locations with high-quality customer service. The Call Center Receptionist serves as the first point of contact for customers, providing a professional, friendly, and efficient experience over the phone.
NewCall Center Representative Customer Support Enterprise Call CenterCall Center Representative Customer SupportLouisville, KYIn this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterKYRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Remote Outbound Call Center Agent MDS Communications CorpRemote Outbound Call Center AgentKYRemote$15–$16 / hourOur clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications.
NewFHC Patient Access Call Center Specialist I Louisville-Jefferson County Metro GovernmentFHC Patient Access Call Center Specialist ILouisville, KYThree months of clinical/clerical experience in a Federally Qualified Health Center (FQHC) or health care setting OR Certification from a Medical Office Specialist, Medical Secretary, Medical Assistant, Nursing Assistant, or other medical clerical program. Utilizes the PMS to schedule appointments, take messages for provider visits and services, and communicate the required information to the appropriate personnel.
Seasonal Call Center Agent Churchill Downs IncorporatedSeasonal Call Center AgentLouisville, KYWhile performing the duties of this job, the employee may also be required to stand, walk, use hands to finger reach, handle, feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The Seasonal Call Center Guest Experience Agent plays a key role in shaping the guest journey by delivering warm, professional, and solution‑focused support during inbound phone calls and other communication channels.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentKYRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)KYRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
NewCall Center Agent - Remote Paid Focus Group Panelist Focus Group PanelCall Center Agent - Remote Paid Focus Group PanelistLouisville, KYRemoteFocus Group Panel is real market research — actual companies paying for honest feedback on their products. Why Focus Group Panel: real studies with real brands — not a scam or a sales pitch.
Virtual Center Team Lead Peoples Bancorp Inc.Virtual Center Team LeadLouisville, KYWe are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025. Will be responsible for the achievement of team goals by coaching and developing both new and experienced tellers, teaching new skills, expanding knowledge and creating extraordinary client experiences.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterINAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureKY$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation ManagerLouisville, KY$144,000–$241,000 / year4+ years of experience with customer service or contact center technologies, including contact center as a service, customer relationship management, workforce management, quality management, knowledge management, analytics, or artificial intelligence-enabled service platforms. Supporting the design and implementation of customer service technologies, including contact center as a service, customer relationship management, workforce management, knowledge management, analytics, automation, and artificial intelligence-enabled service platforms.
Business Development Manager II - Corporate Center Republic Bancorp IncBusiness Development Manager II - Corporate CenterLouisville, KYSell, open, and maintain retail deposit and loan products to consumer and business clients by conducting outside calls to businesses, soliciting the existing client base and walk in clients, and by establishing referral networks. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates.
Contact Center Associate - Full-Time, Louisville, KY L&N Federal Credit UnionContact Center Associate - Full-Time, Louisville, KYLouisville, KentuckyReporting to the Contact Center Assistant Manager, this full-time, non-exempt hourly role takesall incoming calls and handles existing and potential credit union member requests to completion in a call-center environment. Identify and pursue both stated and implied sales opportunities as they arise within the conversation with the member to increase member participation and meet established sales goals and grow the membership.
Finish Line Macy''''s Store Management - Oxmoor Center, Louisville, KY JD Sports Fashion PlcFinish Line Macy''''s Store Management - Oxmoor Center, Louisville, KYLouisville, KYJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Associate - Oxmoor Center, Louisville, KY JD Sports Fashion PlcFinish Line Macy''''s Store Associate - Oxmoor Center, Louisville, KYLouisville, KYSales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
Finish Line Macy's Store Associate - Oxmoor Center, Louisville, KY The Finish LineFinish Line Macy's Store Associate - Oxmoor Center, Louisville, KYLouisville, KentuckySales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
Finish Line Macy's Store Management - Oxmoor Center, Louisville, KY The Finish LineFinish Line Macy's Store Management - Oxmoor Center, Louisville, KYLouisville, KentuckyJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Service Center Manager DAYTON FREIGHT LINES, INCService Center ManagerLouisville, KYThis isn't just a management job; it's your opportunity to lead from the front, build a winning team, and shape the success of an entire operation. Experience managing drivers, dock workers, and sales teams.
Center Manager (Marketing & Outreach) Huntington Learning Center East LouisvilleCenter Manager (Marketing & Outreach)Louisville, KYHuntington Learning Center is looking for a passionate individual to lead our tutoring center by connecting with families, schools, and organizations to help students achieve success. As the Center Manager, you’ll manage daily operations while leading outreach efforts to grow enrollments and build a positive impact in the community.
Electrical Project Manager (Data Center - Georgia) BlackRock Resources LLCElectrical Project Manager (Data Center - Georgia)Louisville, KYManage full project lifecycle for data center electrical scopes (power distribution, UPS/backup power, switchgear, transformers, generators, PDUs, busway, ATS, grounding, lighting, raceways, cabling). Serves as the primary point of contact for owners, GCs, engineers, vendors, and field teams to ensure timely, compliant, and profitable execution of mission-critical electrical systems.
Medical Receptionist, Neurosurgery, Outpatient Center, 8a-5p UofL HealthMedical Receptionist, Neurosurgery, Outpatient Center, 8a-5pLouisville, KentuckyThe medical receptionist is responsible for answering incoming calls, scheduling appointments as well as updating patient demographics, maintain bump list, schedule for each division, page MD’s with hospital consults, obtain medical records when possible. Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times.
Service Center Clerk I Estes Express Lines IncService Center Clerk IJeffersonville, INResponds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines. Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints.
Medical Receptionist, Neurosurgery, Outpatient Center, 8a-5p University of Louisville Physicians IncMedical Receptionist, Neurosurgery, Outpatient Center, 8a-5pLouisville, KYJob Description Summary: The medical receptionist is responsible for answering incoming calls, scheduling appointments as well as updating patient demographics, maintain bump list, schedule for each division, page MD's with hospital consults, obtain medical records when possible. Job Description: Essential Functions: Welcomes patients and visitors by greeting warmly and answering or referring inquiries.
Coordinator, Norton Medical Group Access Center, 8a-4:30p Norton Healthcare FoundationCoordinator, Norton Medical Group Access Center, 8a-4:30pLouisville, KYThe initiatives taken by the Access Center Coordinator contribute to overall patient experience, quality of care, and fulfillment of the Norton mission, vision, and values. The Access Center Coordinator completes a variety of tasks to ensure proper patient experience throughout the Norton Healthcare system.
Telephone Banking- Contact Center Park Community Credit UnionTelephone Banking- Contact CenterLouisville, KY$21.28–$21.94 / hourTo be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: • Vibrant Connections • Inclusive Excellence • Bold Compassion • Endless Empowerment 2. To provide friendly, professional and accurate service and support to all members and coworkers. ### Compensation $ ### Hours Per Week 40 ### Number Of Positions 2 ### Job Description Remote Status: On-Site Role: By emphasizing ONE Park, ONE Mission, One Team, the eTeam Service Representative is responsible for assisting members and potential members with their telephone and electronic correspondence requests.
NewPart Time Sales Ambassador - Oxmoor Center Lush Handmade Cosmetics LtdPart Time Sales Ambassador - Oxmoor CenterLouisville, KYWe recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with. Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.
Auto Care Center Service Manager Walmart IncAuto Care Center Service ManagerNEW ALBANY, IN$20–$33 / hourCareer areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerNew Albany, INApply nowAuto Care Center Service ManagerNew Albany, INApply nowAuto Care Center Service ManagerNew Albany, INApply nowAuto Care Center Service ManagerWM Supercenter #26912910 Grant Line RdNew Albany, IN 47150-2456CP-2691-9007Loading map. $20.00 - $33.00/hr*Full timeShift may start between 4:00am - 9:00amRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.
Director of Enrollment Contact Center HCA Healthcare IncDirector of Enrollment Contact CenterLouisville, KYAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. As a Director of the Enrollment Contact Center at Galen College of Nursing, you will provide strategic and operational leadership for all inbound and outbound telephonic communications supporting student enrollment and engagement across the college.
Medical Assistant (Center Float) ChenMed LLCMedical Assistant (Center Float)Louisville, KY$17–$24.26 / hourAbility to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
Family Psychiatric and Mental Health Nurse Practitioner Second Shift - Crisis Center Child Seven Counties ServicesFamily Psychiatric and Mental Health Nurse Practitioner Second Shift - Crisis Center ChildLouisville, KentuckyAttends and participates in staff meetings, treatment planning sessions, case conferences, supervisory meetings, including weekly formal clinical supervision with the collaborating psychiatrist, and clinical seminars, providing information relating to program development and administration. Conducts case reviews and determines current and future treatment and treatment planning, including after-care plans for clients completing treatment, based on quantitative results and professional opinion of client progress.
Adult Psychiatric and Mental Health Nurse Practitioner (part time) Second shift weekends - Adult Crisis Center Seven Counties ServicesAdult Psychiatric and Mental Health Nurse Practitioner (part time) Second shift weekends - Adult Crisis CenterLouisville, KentuckyAttends and participates in staff meetings, treatment planning sessions, case conferences, supervisory meetings, including weekly formal clinical supervision with the collaborating psychiatrist, and clinical seminars, providing information relating to program development and administration. Conducts case reviews and determines current and future treatment and treatment planning, including after-care plans for clients completing treatment, based on quantitative results and professional opinion of client progress.
Auto Care Center Technician Walmart IncAuto Care Center TechnicianKY$18–$31 / hourCareer areasBrandsResourcesAbout UsMilitaryAuto Care Center TechnicianLa Grange, KYApply nowAuto Care Center TechnicianLa Grange, KYApply nowAuto Care Center TechnicianLa Grange, KYApply nowAuto Care Center TechnicianWM Supercenter #10531015 New Moody LnLa Grange, KY 40031-9142CP-1053-9008Loading map. $18.00 - $31.00/hr*Full timeShift may start between 4:00am - 9:00amRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.
NewLead Cloud Engineer - Contact Center Technology Humana IncLead Cloud Engineer - Contact Center TechnologyLouisville, KYRemote$129,300–$177,800 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana''s cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio.
Senior Cloud Solutions Engineer - Contact Center Humana IncSenior Cloud Solutions Engineer - Contact CenterLouisville, KYRemote$106,900–$147,000 / yearThe engineer collaborates closely with product owners, solution architects, business analysts, delivery teams, IT leadership, operations leaders, and vendor partners to ensure Humana fully realizes the value of its CCaaS investments in a secure, compliant, and scalable manner. The Senior Cloud Solutions Engineer is a key member of Humana's technology organization, responsible for implementing and advancing the enterprise cloud strategy for the Customer Experience Center Platform ecosystem, including Genesys Cloud and the new Platform Google CX Agent Studio.
NewCoordinator, Norton Children's Medical Group Access Center, Days Norton HealthcareCoordinator, Norton Children's Medical Group Access Center, DaysLouisville, KentuckyFull timeOne year experience with administration, clerical, and scheduling processes; One year experience in a high volume setting, directly interacting with and addressing customer needs; One year experience in a medical office. Responsibilities: The Coord, Access Center schedules via electronic medical records system medical provider appointments for patients throughout the Norton Healthcare system, to include primary care physicians and specialists.
NewCoordinator, Norton Medical Group Access Center, Days Norton HealthcareCoordinator, Norton Medical Group Access Center, DaysLouisville, KentuckyFull timeThe initiatives taken by the Access Center Coordinator contribute to overall patient experience, quality of care, and fulfillment of the Norton mission, vision, and values. The Access Center Coordinator completes a variety of tasks to ensure proper patient experience throughout the Norton Healthcare system.
Senior Mortgage Loan Officer-Home Lending Center relocation The PNC Financial Services Group IncSenior Mortgage Loan Officer-Home Lending Center relocationKY$37,440–$44,990 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.