Client Services Specialist - Contact Center (Afternoon Shift) Travel IncorporatedClient Services Specialist - Contact Center (Afternoon Shift)Duluth, GARemoteYou will offer personalized travel advice, solve problems, and uncover ways to improve their experiences - all while building relationships based on trust and service excellence. Remote (not mobile): You'll work from a dedicated home office with high-speed internet (satellite, T-Mobile, and Verizon home internet are not supported).
On-Site Service Engineer - Data Center / Service Hardware UnisysOn-Site Service Engineer - Data Center / Service HardwareLithia Springs, GeorgiaIf you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments , including next-generation AI infrastructure.
Contact Center Transformation - Director PricewaterhouseCoopers LLPContact Center Transformation - DirectorAtlanta, GA$155,000–$410,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Your role will involve setting strategic directions and overseeing the development of innovative software and product solutions that enhance client support experiences.
Lead Contact Center Technology Engineer Shift4 Payments IncLead Contact Center Technology EngineerAtlanta, GABuild and own a repeatable methodology for analyzing contact drivers across all Support lines (Shift4 Dine, Software Support, Consolidated Support, Vectron, Shared Services) - using call recordings, transcript/topic analysis, Salesforce case data, and NICE CXone analytics. Design the end-to-end strategy for where conversational AI, agent-assist, and self-service belong in the merchant journey - balancing Shift4's channel-shift goals against the reality that POS troubleshooting calls often run 45-60 minutes and don't compress cleanly into chat or bots.
Data Center Engineer in Atlanta, GA Five9 IncData Center Engineer in Atlanta, GAAtlanta, GA$55,100–$137,500 / yearRequirements: Strong technical knowledge of networking, servers, storage, and virtualization, experience with data center design and implementation, ability to analyze and optimize performance, and project management skills. Great knowledge and experience with planning cooling, power and space resources Linux/Unix system administration, networking and SAN connectivity skills strongly desired.
Dynamics Contact Center Architect KAIZEN TECHNOLOGIES INCDynamics Contact Center ArchitectAtlanta, GAFull timeWhile Microsoft Dynamics 365 and the Power Platform are key enablers, success in this role is defined by helping drive business outcomes such as digital containment, customer experience, operational efficiency, and platform strategy . This role is focused on driving measurable performance across digital channels (chat, messaging, email), leveraging AI, Copilot, and automation , and serving as a trusted onsite advisor to business and technology stakeholders.
Microsoft Dynamics 365 Contact Center Solutions Ar Judge GroupMicrosoft Dynamics 365 Contact Center Solutions ArAtlanta, GAIf you thrive in strategic roles, enjoy guiding Clients from vision to execution, and you’re comfortable navigating both technical and business landscapes as well as have experiencing leading implementations that integrate conversational AI, voice, and chat into scalable enterprise platforms—and you’re ready to do it again let us know and apply today! Are you a seasoned architect with deep expertise in CCaaS platforms like Microsoft Dynamics 365 Contact Center and have a passion for transforming customer engagement through AI and omnichannel solutions?.
Contact Center Business Architect Kaiser PermanenteContact Center Business ArchitectDuluth, GALeads and consults team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. Serves as an expert consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders and business owners to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and senior management; partnering with stakeholders to develop goals and set the prioritization of deliverables; driving business processes (e.g.
Vice President, Data Center Operations ABM Industries IncVice President, Data Center OperationsAtlanta, GA$242,900–$451,100 / yearProvide regular updates to executive leadership, including the President and finance leadership, regarding the status of large projects, service delivery, operating performance, client satisfaction, risks, schedule delays, installation challenges, scope changes, and other material business matters. This leader will provide strategic and operational direction to division, branch, department, and functional leaders to ensure the business delivers high-quality services, projects, and solutions safely, efficiently, profitably, and to clients'' satisfaction.
Systems Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided) MaximusSystems Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided)Atlanta, GAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Personal Banker Associate I- Cureton Financial Center Fifth Third BankPersonal Banker Associate I- Cureton Financial CenterStonecrest, North CarolinaThe Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
Security Officer - Command Center GardaWorld Security Services U.S.Security Officer - Command CenterMarietta, GAFull timeAs a Security Officer – Command Center, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Sr. Implementation Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided) MaximusSr. Implementation Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided)Atlanta, GAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Essential Duties and Responsibilities: - Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule.
Industrial and Data Center Practice Leader S&ME, Inc.Industrial and Data Center Practice LeaderAtlanta, GAFull timeBuild Relationships that MatterEstablish and grow key client relationships at local, regional, and national levels within the marketCollaborate with local operations and expand existing client relationshipsLeverage your network and industry presence to position S&ME as a trusted partner for each of our service linesDeliver exceptional client experiences that lead to repeat business and long-term partnershipsLead, Build, and Inspire TeamsPartner with internal leaders to build the team, capabilities, and resources needed to scaleMentor and lead multidisciplinary teams to deliver high-quality solutionsFoster a culture of collaboration, accountability, and growthDeliver ExcellenceEnsure projects are executed with a focus on quality, safety, and client satisfactionStay ahead of market trends, emerging technologies, and competitive dynamicsChampion innovation and continuous improvement to keep S&ME at the forefrontWhat You Bring:Proven success driving revenue growth of our core services (geotechnical, environmental, civil and construction materials testing/special inspections) within Industrial, Data Centers, or similar marketsStrong network and client relationships within the industrial and./or data center industry10+ years of progressive experience in project/program or market leadership rolesYou have a proven track record of winning and delivering opportunities for multiple clients within the Industrial and Data Center marketRelevant professional licensure (PE/PG or equivalent) is a plus. The Industrial & Data Center market segment is part of S&ME's Business Growth Team where we utilize our life cycle approach providing our core services of environmental, civil, and geotechnical engineering along with construction materials testing services and special inspections to support our industrial and private clients.
NewContact Center Agent EpiqContact Center AgentAtlanta, GeorgiaYou’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Contact Center Operations & Transformation Lead Capgemini SEContact Center Operations & Transformation LeadAtlanta, GA$88,544–$207,401 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The ideal candidate will bring deep expertise in contact center technologies, workforce management, and service delivery optimization while partnering with cross-functional stakeholders to implement scalable, customer-centric solutions.
Contact Center Transformation - Manager PricewaterhouseCoopers LLPContact Center Transformation - ManagerAtlanta, GA$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Data Center Manager ATL DigitalOcean LLCData Center Manager ATLAtlanta, GA$131,200–$164,000 / yearThis includes working closely with facilities and capacity planning teams to optimize rack density and energy efficiency, as well as partnering with vendors, OEMs, and suppliers to ensure timely delivery of components, manage RMAs, and resolve hardware escalations. Collaborating globally with regional data center managers and infrastructure leads in SFO, Toronto, New York, London, Frankfurt, Amsterdam, Bangalore, Singapore, and Sydney to: Share operational patterns and best practices.
Contact Center Supervisor - Customer Solutions Operations (Remote) The Home Depot IncContact Center Supervisor - Customer Solutions Operations (Remote)GARemoteKey Responsibilities: 50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met. 20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires.
Sr. Data Center Technician Penguin Solutions IncSr. Data Center TechnicianGA$76,000–$94,000 / yearPenguin Solutions brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI factory platform designed to help customers deploy and scale AI workloads with speed and precision. Risk Assessment & RCA: Identify risks, assess systemic impacts, and lead cross-functional Root Cause Analysis (RCA) investigations for recurrent hardware or facility failures, recommending and implementing corrective actions to prevent future outages.