Customer Service - HR Service Center eTeam Inc.Customer Service - HR Service CenterSchaumburg, IL$14–$16 / hourResponsibilities The successful candidate will be responsible for managing a high volume of inbound calls and email inquiries related to Human Resources and payroll matters, ensuring timely, accurate, and professional resolution of employee and customer concerns. The ideal candidate will demonstrate strong problem-solving skills by assessing customer needs, gathering and clarifying information, conducting thorough research, and delivering appropriate solutions.
Supervisor - Service Center of Excellence Burroughs Inc.Supervisor - Service Center of ExcellenceElmhurst, ILThrough our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day. Serves as the primary escalation point for service issues and supports Field Service Managers by managing day-to-day call operations and service performance, stepping in to de-escalate situations and providing satisfactory resolutions.
Health Advocate- Inbound/Outbound Calls, Healthy Outcomes Team - Remote (IL, VA, LA, KY) CVS Health CorpHealth Advocate- Inbound/Outbound Calls, Healthy Outcomes Team - Remote (IL, VA, LA, KY)ILRemote$17–$28.46 / hourYour key responsibilities are: Inbound and outbound calls to members and providers to help scheduling services like healthcare visits, screenings, vaccinations, or medication refills. You will talk to providers and members to assist with important health services like setting appointments, filling medications, and providing resources to improve Star health outcomes.
Group Life Counselor I, II (On Call) Sea Mar Community Health CentersGroup Life Counselor I, II (On Call)Chicago, ILSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth.
On Call Licensed Practical Nurse LPN HMK- GRACE MANAGEMENT INCOn Call Licensed Practical Nurse LPNChicago, ILPart timeMonitors and maintains resident charts; Reports significant changes in a resident’s condition to the physician and responsible party and documents in the resident’s chart all observations, follow through and any new orders/instructions from the physician. As the team leader on their shift, they coordinate resident care, designate tasks, and assignments to Resident Care Assistants (RCAs) and Medication Technicians (MTs) and monitor the overall functioning of the Wellness Department for the shift.
On Call Certified Nurse Assistant/CNA HMK- GRACE MANAGEMENT INCOn Call Certified Nurse Assistant/CNAChicago, ILPart timeProvides assistance with activities of daily living such as with bathing, dressing, personal hygiene (includes: shaving, oral care, nail care, hair care, foot care), toileting, eating, and ambulation/mobility. Assists in a variety of tasks related to dining (escort residents to dining room, assist with set-up and clean tables, serve meals, bus tables, etc.).
RN-GI FT days w/ On-Call Humboldt Park HealthRN-GI FT days w/ On-CallChicago, ILPart timeCommunicates and collaborates with nurses, physicians, and other members of the healthcare team to develop a plan of care to ensure optimal patient outcomes and continuity of care. Actively participates in Quality Assurance/Process Improvement initiatives to improve patient safety and outcomes, such as monitoring compliance of core measures, infection control practices, etc.
Bilingual Contact Center Representative Rose InternationalBilingual Contact Center RepresentativeChicago, Illinois$23–$25 / hourTemporaryUnderstands organizational objectives, supports process improvements, and provides feedback to leadershipLearns all policy product lines, all procedures for the core and worksite callsProvides support for business partners as neededRepresents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and OwnershipOnly those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
Supervisor - Service Center Of Excellence BurroughsSupervisor - Service Center Of ExcellenceElmhurst, ILServes as the primary escalation point for service issues and supports Field Service Managers by managing day-to-day call operations and service performance, stepping in to de-escalate situations and providing satisfactory resolutions. This role actively coaches agents, manages shift schedules, and bridges the gap between frontline staff and senior management to ensure a high-quality and efficient customer experience.
Consumer AML Ops - KYC Contact Center Bilingual Phone Agent Bank of AmericaConsumer AML Ops - KYC Contact Center Bilingual Phone AgentAddison, IllinoisThis includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Global Operations, Anti Money Laundering (AML) is responsible for completing Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank.
NewOn-Site Service Engineer Data Center / Server Hardware Netpace, Inc.On-Site Service Engineer Data Center / Server HardwareElk Grove, ILRole Responsibilities Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
Senior Manager - CRM & Contact Center Engineering Oncourse Home SolutionsSenior Manager - CRM & Contact Center EngineeringNaperville, IllinoisCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
Supervisor, Contact Center - Sales Oncourse Home SolutionsSupervisor, Contact Center - SalesNaperville, IllinoisBuilds Effective Teams : Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Developing Direct Reports : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
NewSupervisor, Contact Center - Sales American Water Resources LLCSupervisor, Contact Center - SalesNaperville, IL$61,030–$92,500 / yearPart timeBuilds Effective Teams : Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Developing Direct Reports : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
NewSenior Manager - CRM & Contact Center Engineering American Water Resources LLCSenior Manager - CRM & Contact Center EngineeringNaperville, IL$145,920–$218,880 / yearPart timeCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
NewOn-Site Service Engineer - Data Center/ Server Hardware Unisys CorpOn-Site Service Engineer - Data Center/ Server HardwareElk Grove Village, ILWhat success looks like in this role: Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).
Employee Service Center Representative, Chicago Theatre- Part Time Madison Square Garden Sports CorpEmployee Service Center Representative, Chicago Theatre- Part TimeChicago, ILThe Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. The Employee Service Center Representative provides comprehensive support to our frontline Venue employees throughout all MSG company venues; offering assistance via various channels such as ticketing, email, and face-to face, and phone interactions.
Contact Center Senior Engineer/Architect ApolisContact Center Senior Engineer/ArchitectChicago, IL$60 / hourUtilize experience of Contact Center systems such as Contact Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor for internal and external customers. Conceive, design, engineer, and implement software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; Demonstrate the ability to resolve key project hurdles and assumptions by effectively utilizing available information and technical expertise.
Adult Education Instructor (On-Call / Substitute) Metropolitan Family ServicesAdult Education Instructor (On-Call / Substitute)Chicago, IL$24.75–$29.04 / hourPart timeMetropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
Service Center Manager Roadrunner Transportation ServicesService Center ManagerRomeoville, IllinoisWhile performing the duties of the job, the employee is regularly required to sit, stand, walk, reach/handle items, work with fingers, utilize close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguished colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), ability to adjust focus (ability to adjust the eye to bring an object into sharp focus), and talk and hear others in conversations via the phone or in person. Coordinates service center activities by assigning responsibilities, supervising, and evaluating service center personnel in pickup and delivery, OS&D, dock operations, inbound and outbound linehaul operations and service center office operations to ensure profitability and positive employee and customer relations.