NewAssociate Patient Care Coordinator UnitedHealth GroupAssociate Patient Care CoordinatorGlendale, CA$18–$32 / hourIn the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
NewHospital Bed Board Coordinator - Onsite Part Time, Night Shift GuidehouseHospital Bed Board Coordinator - Onsite Part Time, Night ShiftLos Angeles, CA$38,000–$63,000 / yearCompensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Communicates with ER staff, ED care managers, house supervisors, environmental services, and inpatient charge nurses regarding patient status and bed availability.
New Patient Coordinator JobotNew Patient CoordinatorAnaheim, CA$20–$27 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Responsibilities: As a Consulting New Patient Coordinator, you will be the first point of contact for our new patients, providing them with an exceptional first impression of our healthcare services.
NewClinical Coordinator, Radiography American Career CollegeClinical Coordinator, RadiographyAnaheim, CAMust have a minimum of one (1) year of teaching experience in an accredited program in the subject areas taught or demonstrate prior training in instructional methodology and teaching skills from a formal teacher educational program or any comparable training program or formal in-house training program. See American Career College Terms & Conditions at https://americancareercollege.edu/legal/terms-use.html and Privacy Policy at https://americancareercollege.edu/legal/privacy-policy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Internet Sales Coordinator Lennar CorporationInternet Sales CoordinatorIrvine, CALennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
NewPatient Placement Coordinator RN - Full time Variable Providence Health and ServicesPatient Placement Coordinator RN - Full time VariableAnaheim, CA$57.28–$88.92 / hourOur not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. He/she shall employ critical thinking to integrate objective data with knowledge gained from preliminary/initial information with the ongoing assessment process, including the objective and subjective experiences and patient health care history for optimal placement.
NewOccupational Medicine Clinical Staff Coordinator - SRS Kearny Mesa - Full-Time - Day Shift SHARP HEALTHCAREOccupational Medicine Clinical Staff Coordinator - SRS Kearny Mesa - Full-Time - Day ShiftLos Angeles, CA$95,000–$114,000 / yearUses positive communication skills, identifies issues, makes suggestions related to access, patient care and patient satisfaction to immediate supervisor and offers solutions for resolution in cooperation with other team members (Providers, PSRs, etc.) Responsible for coaching on the spot for clinical staff errors. See Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewRN - Clinical Program Coordinator - Stroke Program - Full Time Day Providence Health and ServicesRN - Clinical Program Coordinator - Stroke Program - Full Time DayFullerton, CA$60.76–$94.33 / hourOur not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. In addition, we are recognized as a top regional hospital in 9 types of care by U.S. News & World Report and listed among the top 20 in Newsweek’s America’s Best-In-State Hospitals for California, is celebrated for its excellence in surgical and clinical care by Healthgrades.
NewMedical Staff Coordinator - Medical Staff Services Intercare TherapyMedical Staff Coordinator - Medical Staff ServicesFontana, CAJob Description Job Description Job Opportunity: BCBA Clinical Supervisor Our organization is on the lookout for a dedicated BCBA Clinical Supervisor to oversee exceptional ABA programs tailored for children and young adults diagnosed with autism. If you are passionate about making a difference in the lives of children and young adults with autism, we encourage you to consider joining our team.
NewMedical Support Specialist RN Biolife Plasma ServicesMedical Support Specialist RNPomona, CA$40.48–$55.66 / hourSee Biolife Plasma Services Terms & Conditions at https://www.biolifeplasma.com/us/legal/terms-and-conditions-of-use and Privacy Policy at https://www.biolifeplasma.com/legal/privacy-notice and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
NewNavigator RN - HEMATOLOGY ONCOLOGY Providence Health and ServicesNavigator RN - HEMATOLOGY ONCOLOGYCosta Mesa, CA$57.28–$88.92 / hourUpon hire: Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Practitioner (AOCNP), Advanced Oncology Certified Clinical Nurse Specialist (AOCNS), Certified Breast Care Nurse (CBCN), or NCBC – Breast Patient Navigator Certification (or successful completion of one of these certifications within 1 year of hire). The Nurse Navigator will be responsible for direct patient clinical care along with cultivating relationships with patients and their families, physician partners, members of the healthcare team, and community partners.
NewInternal Medicine Physician Optigy Group LLCInternal Medicine PhysicianUpland, CANestled in Southern Californias Inland Empire , this location provides easy access to Los Angeles, Palm Springs, and coastal beaches all within driving distance. Were seeking a mission-driven Primary Care Physician (MD/DO) to join a growing, value-based care organization in Southern Californias Inland Empire .
Regional Marketing Field Coordinator Lennar HomesRegional Marketing Field CoordinatorIrvine, CA$22.02–$28 / hourFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Regional Marketing Field Coordinator serves as the on-the-ground marketing partner at the divisional level, supporting local community execution, New Home Consultants (NHC), and division/regional marketing initiatives.
Internet Sales Coordinator Lennar HomesInternet Sales CoordinatorIrvine, CAFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Purchasing Coordinator Lennar HomesPurchasing CoordinatorIrvine, CA$20.29–$33 / hourFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
LVN Clinical Care Coordinator Roze Room Hospice of South BayLVN Clinical Care CoordinatorLong Beach, CaliforniaThis field-based role provides education, conducts nursing assessments, coordinates admissions, and helps ensure patients receive timely, compassionate care. Roze Room is a leading provider of Hospice and Palliative Care, celebrating 25 years of service to Southern California communities.
LVN Clinical Care Coordinator L&A Care Corp IncLVN Clinical Care CoordinatorLong Beach, CA$35–$40 / hourThis field-based role provides education, conducts nursing assessments, coordinates admissions, and helps ensure patients receive timely, compassionate care. Roze Room is a leading provider of Hospice and Palliative Care, celebrating 25 years of service to Southern California communities.
NewLVN Care Coordinator Alliance Health ServicesLVN Care CoordinatorIrvine, CaliforniaReviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. The LVN Care Coordinator is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.
LVN Care Coordinator Generations Of Anaheim Assisted LivLVN Care CoordinatorAnaheim, CAIn this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.
RN Care Coordinator CommonSpirit HealthRN Care CoordinatorLos Angeles, CAExcellent customer service and presentation skills are a must Strong interpersonal and written communication skills are essential Demonstrated ability to apply analytical and problem solving skills Demonstrated ability to manage multiple tasks or projects PreferredGraduate of an accredited school of nursing (Bachelor's Degree in Nursing (BSN)) or related healthcare field. The position's emphasis will be on care coordination, communication and collaboration with utilization management, nursing, physicians, ancillary departments, insurers and post acute service providers to progress the care toward optimal outcomes at the appropriate level of care.
LVN Care Coordinator Allcare Home HealthLVN Care CoordinatorGlendale, California$30–$35Job Description: All Care Home Health is currently seeking a Licensed Vocational Nurse (LVN) Care Coordinator to join our team supporting the Kaiser region . We are looking for a motivated and organized LVN who can help coordinate patient care and ensure smooth communication between clinicians, patients, and the office.
NewLVN Care Coordinator Millennium Healthcare ServicesLVN Care CoordinatorVictorville, CaliforniaReviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. The LVN Care Coordinator is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.
NewLVN Care Coordinator (Home Health) - Victorville, CA TARLANI HealthcareLVN Care Coordinator (Home Health) - Victorville, CAVictorville, CaliforniaReviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. The LVN Care Coordinator is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.
NewLVN Care Coordinator (Home Health) TARLANI HealthcareLVN Care Coordinator (Home Health)Irvine, CaliforniaReviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. The LVN Care Coordinator is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.
Kidney Care Options Educator, Care Coordinator U.S. Renal Care, Inc.Kidney Care Options Educator, Care CoordinatorLos Alamitos, CAFull timeOptimal Start and Relationship Management: Strategically promote the Kidney Care Options Program to nephrology offices, hospital case managers, and USRC staff to drive patient referrals, expand home therapy pipelines, increase optimal access starts for in-center patients, improve transplant rates, and advance program awareness. Partner with Administrators, Social Workers, Home Therapy Registered Nurses, Regional Vice Presidents, Business Development, and Home Therapy Leadership to identify and pursue home growth opportunities.
Patient Care Coordinator-Arcadia, CA Sonova Holding AGPatient Care Coordinator-Arcadia, CAArcadia, CA$22–$23 / hourYoull also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service.
Patient Care Coordinator-Corona, CA Sonova Holding AGPatient Care Coordinator-Corona, CACorona, CA$20–$23 / hourYoull also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service.
Palliative Care Coordinator Roze Room Hospice of South BayPalliative Care CoordinatorPasadena, CA$21–$25 / hourThis position plays a key role in coordinating patient care, scheduling services, processing referrals, obtaining authorizations, and supporting our interdisciplinary care team. Join a supportive team dedicated to improving quality of life for patients and families through exceptional palliative care services.
Patient Care Coordinator Argus Medical Management, LLCPatient Care CoordinatorAnaheim, CAFull timeProvide Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services to patients using multiple communication channels (phone, email, text) and digital health technologies. Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers.
Patient Care Coordinator Upperline Health IncPatient Care CoordinatorCAUpperline Health providers coordinate patients' care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers, and pharmacists for integrated treatment that addresses patients' immediate and long-term health needs. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.
Registered Nurse - Care Coordinator - PER_DIEM - 12 Hour Swing Shift Cedars-Sinai Medical CenterRegistered Nurse - Care Coordinator - PER_DIEM - 12 Hour Swing ShiftCAThe Care Coordinator's key responsibilities are to partner with the healthcare team to ensure all aspects of the patient's needs, clinical, psycho social and financial are adequately addressed in the transition of care plan and to manage the patient's timely progression of care and safe transition to the next most appropriate level of care. The Care Coordinator works collaboratively with inter-disciplinary teams to build a comprehensive case management plan through effective care coordination and utilization of healthcare resources in order to achieve desired clinical and financial goals.
Medical Assistant / Patient Care Coordinator (Multi-Specialty Clinic) University of CaliforniaMedical Assistant / Patient Care Coordinator (Multi-Specialty Clinic)Riverside, CA$50,487.84–$62,807.04 / yearProvides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, assigned to Contact Center to address non-scheduling calls, greets patient at check-in, collects patient information, updates/maintains electronic records, handles visit payments, ensures the exam room has needed inventory for operation, and performs clinic administrative tasks. Check out: giving patient instructions for discharge, schedule follow up appointments & UCR Health specialty appointments if applicable, identify labs/orders for the patient from their visit, provide any instructions or reminders to the patients for their next visit as directed by the provider(blood pressure/blood sugar logs, etc.).Contact Center: Provides a warm welcome with appropriate etiquette to patients by answering inquiries.
Palliative Care Coordinator Roze Room Hospice of San Gabriel ValleyPalliative Care CoordinatorPasadena, CaliforniaThis position plays a key role in coordinating patient care, scheduling services, processing referrals, obtaining authorizations, and supporting our interdisciplinary care team. Join a supportive team dedicated to improving quality of life for patients and families through exceptional palliative care services.
Palliative Care Coordinator CompassusPalliative Care CoordinatorTorrance, CA$20.31–$30.46 / hourThe Palliative Care Coordinator is responsible for the patient chart, including establishing the chart upon the initial referral and the ongoing maintenance of documentation until the patient is discharged and the chart is closed in accordance with Medicare/Medicaid rules and regulations. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Patient Care Coordinator Upperline HealthPatient Care CoordinatorOrange City, CaliforniaUpperline Health providers coordinate patients’ care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers, and pharmacists for integrated treatment that addresses patients’ immediate and long-term health needs. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.
Pre Hospital Care Coordinator Medical Transport Prime Healthcare Services IncPre Hospital Care Coordinator Medical TransportLynwood, CA$46.43–$66.14 / hourThe Pre-Hospital Care Coordinator is designated to coordinate all pre-hospital care activities within assigned base station area in compliance with the Paramedic Base Hospital Agreement and in accordance with policies, procedures, and protocols established by the Department of Health Services County of Los Angeles, EMS Agency. St. Francis provides vital healthcare services for the 700,000 adults and 300,000 children in our community who count on the hospital for high quality and compassionate medical care.
Pre Hospital Care Coordinator - Medical Transport St. Francis Medical CenterPre Hospital Care Coordinator - Medical TransportLynwood, California$46.43–$66.14 / hourFull timeResponsibilities: The Pre-Hospital Care Coordinator is designated to coordinate all pre-hospital care activities within assigned base station area in compliance with the Paramedic Base Hospital Agreement and in accordance with policies, procedures, and protocols established by the Department of Health Services County of Los Angeles, EMS Agency. St. Francis provides vital healthcare services for the 700,000 adults and 300,000 children in our community who count on the hospital for high quality and compassionate medical care.
Palliative Care Coordinator L&A Care Corp IncPalliative Care CoordinatorPasadena, CA$21–$25 / hourThis position plays a key role in coordinating patient care, scheduling services, processing referrals, obtaining authorizations, and supporting our interdisciplinary care team. Join a supportive team dedicated to improving quality of life for patients and families through exceptional palliative care services.
Registered Nurse Care Coordinator- Inpatient Specialty Program - 8 Hour Days $5K Sign on Bonus Cedars-Sinai Medical CenterRegistered Nurse Care Coordinator- Inpatient Specialty Program - 8 Hour Days $5K Sign on BonusCalifornia, CACountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Req ID 16285 Working Title Registered Nurse Care Coordinator- Inpatient Specialty Program - 8 Hour Days $5K Sign on Bonus Department Case Management Business Entity Cedars-Sinai Medical Center Job Category Patient Services Job Specialty Case Management Additional Locations Los Angeles,CA,United States Overtime Status NONEXEMPT Primary Shift Day Shift Duration 8 hour Base Pay $55.11 - $88.18.
Care Coordinator Five Keys Schools and ProgramsCare CoordinatorCAStrong knowledge and understanding of homelessness issues, social services, and community resources Solid understanding of principles of trauma-informed care, cultural competency, and client-centered approaches Highly proficient in the use of Homeless Management Information System (HMIS) Excellent decision-making and leadership skills, with the ability to effectively resolve complex issues Strong problem-solving skills and the ability to identify guest needs, navigate resources, and address barriers Strong organizational and time management skills to handle caseloads, maintain documentation, and meet deadlines Excellent interpersonal and communication skills with the ability to establish rapport, actively listen, and effectively communicate with guests, colleagues, and external stakeholders Highly proficient in documentation, record-keeping, and contributing to the development and maintenance of comprehensive guest files and reports Proficient in crisis intervention techniques with the ability to assess situations and implement effective responses Ability to demonstrate professionalism, respect, integrity in interactions with guests, staff, and external agencies Ability to demonstrate cultural sensitivity while working with individuals facing substance use disorder and/or mental health challenges, including PTSD, psychosis, schizophrenia, borderline behaviors, and bipolar disorder Ability to utilize software and systems necessary for efficient service delivery and documentation Proficiency in Zoom, Microsoft Office, Google Suite, and databases Able to maintain strict confidentiality and take all precautions when handling sensitive information. Bachelors degree in Social Work, Psychology, Counseling, or a related field, or an equivalent combination of education and relevant experience required Minimum two years of care coordination/case management experience Minimum of two years of paid work experience supporting unhoused populations with multiple disabilities in homeless shelters or other community organizations.
RN Wound Care Coordinator Ft days Knight Health Holdings LLCRN Wound Care Coordinator Ft daysWest Covina, CA$47–$59 / hourServes as a consultant to facility staff and advocates with physicians; through training and support, enables clinical staff to effectively assess wounds, recommend appropriate protocols, and initiate plans of care. Investigates all cases with adverse events related to wounds through the completion of root cause analysis (RCA) and develops, in conjunction with nursing leadership, action plans based on RCA findings.
Care Coordinator (Front Office) PetVet Care CentersCare Coordinator (Front Office)Redondo Beach, CA$18–$20 / hourClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Race Please select Decline To Self Identify Two or More Races Native Hawaiian or Other Pacific Islander White Hispanic or Latino Black or African American Asian American Indian or Alaskan Native Gender Please select Decline To Self Identify Female Male.
NewOutreach Specialist/Care Coordinator, Manager - Sonoma County or Orange/San Bernardino County Waymark IncOutreach Specialist/Care Coordinator, Manager - Sonoma County or Orange/San Bernardino CountyOrange, CA$93,000–$107,000 / yearActively participate in the execution of daily CC tasks alongside team members - such as patient outreach, patient care coordination, and provider communication - serving as a role model and contributing to project deliverables. Reporting to the Market Operations Lead, you will have individual contributor responsibilities as a CC as well as management responsibilities for a team of CCs as the market grows - including helping them implement their day-to-day priorities, providing coaching and support around patient interactions, and managing performance to team and individual goals.