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From private residences and long-term care to assisted living facilities, our team of nurses, physicians, advanced practice providers, and care providers visit patients where they're most comfortable—creating a seamless, convenient, and personalized process for seniors and their caretakers. The Opportunity: As a Medical Assistant at Geriatric Specialty Care (our Reno clinic), you will support our primary care providers in delivering quality care to patients at our clinic and occasionally to patients in senior living communities.

<h2>Welcome to GSC!</h2><h2>About Us</h2>At Geriatric Specialty Care of Reno, we're expanding our model for caring for seniors that provides high-quality, comprehensive in-home healthcare services to seniors all across Northern Nevada. From private residences and long-term care to assisted living facilities, our team of nurses, physicians, advanced practice providers, and care providers visit patients where they're most comfortable—creating a seamless, convenient, and personalized process for seniors and their caretakers.The Opportunity: As a Medical Assistant at Geriatric Specialty Care (our Reno clinic), you will support our primary care providers in delivering quality care to patients at our clinic and occasionally to patients in senior living communities. Your role will involve both clinical (back office) and administrative (front office) tasks, ensuring smooth clinic operations and a positive care experience for patients and coworkers. This position requires strong organizational skills, attention to detail, effective communication, and a compassionate approach when working with patients and their caregivers.Key Responsibilities:Front Office/Administrative:<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">Manage patient check-in, verify demographic and insurance information, and ensure all necessary forms are completed accurately</li><li class="whitespace-normal break-words pl-2">Coordinate patient appointments, manage the provider's schedule, and arrange follow-up visits considering urgency and scheduling constraints</li><li class="whitespace-normal break-words pl-2">Handle inbound communications from patients, caregivers, and other healthcare providers/associates, ensuring effective communication and appropriate routing</li><li class="whitespace-normal break-words pl-2">Maintain accurate and up-to-date patient records using the Electronic Health Record (EHR), ensuring all clinical documentation is completed in a timely and precise manner</li></ul>Clinical/Back Office:<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">Prepare patients for appointments, including setting up sterile work areas, gathering accurate medical histories, and coordinating with caregivers</li><li class="whitespace-normal break-words pl-2">Perform and document biometric measurements such as blood pressure, pulse, temperature, and weight</li><li class="whitespace-normal break-words pl-2">Perform phlebotomy and/or specimen collection; ensure proper handling, labeling, preparation, and transportation of samples</li><li class="whitespace-normal break-words pl-2">Perform point-of-care testing and maintain point-of-care supplies; maintain CLIA-compliant in-house lab and related logs</li><li class="whitespace-normal break-words pl-2">Carry out general medical procedures including injections, EKGs, dressing changes, and suture removal under physician supervision, in accordance with training and legal requirements</li><li class="whitespace-normal break-words pl-2">Provide patient education within scope of practice, offering information and support</li><li class="whitespace-normal break-words pl-2">Assist in care coordination by collaborating with other healthcare professionals, such as specialists and pharmacists, to facilitate referrals and meet patient care needs</li><li class="whitespace-normal break-words pl-2">Support virtual urgent care setup, assist with in-person patient check-ins, and manage communication with remote care teams</li><li class="whitespace-normal break-words pl-2">Adhere to infection control protocols and restock supplies as needed</li><li class="whitespace-normal break-words pl-2">Additional responsibilities as designated</li></ul>Requirements:<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">High School Diploma or Equivalency</li><li class="whitespace-normal break-words pl-2">3+ years of clinical experience as an Emergency Medical Technician (EMT), Certified Medical Assistant (CMA), or Licensed Practical Nurse (LPN)</li><li class="whitespace-normal break-words pl-2">Proficient knowledge of medical terminology, common medications, procedures in primary care, vitals, phlebotomy, wound care, injections, POC testing, EKGs, etc.</li><li class="whitespace-normal break-words pl-2">Comfortable and adaptable with technology; enjoy working with platforms and tools such as Slack and Talkdesk</li><li class="whitespace-normal break-words pl-2">Ability to work independently with minimal supervision and effectively communicate with staff, vendors, and patients/caregivers</li><li class="whitespace-normal break-words pl-2">Demonstrated ability to prioritize tasks in a fast-paced environment</li><li class="whitespace-normal break-words pl-2">Understanding of primary care settings</li><li class="whitespace-normal break-words pl-2">Must be up-to-date on immunizations, including flu and COVID-19</li><li class="whitespace-normal break-words pl-2">Possession of a valid State Driver's License with a clean DMV record, as well as proof of vehicle insurance</li><li class="whitespace-normal break-words pl-2">Ongoing Regulatory Requirement: Must not be on any exclusion or debarment from participation in Federal Health Care Programs at any time and must remain in good standing with government regulators such as the OIG, CMS, etc.</li></ul>Benefits Designed For You and Yours:<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">Medical, Vision, and Dental Insurance</li><li class="whitespace-normal break-words pl-2">Paid Parental Leave</li><li class="whitespace-normal break-words pl-2">401K with Matching Retirement Plan</li><li class="whitespace-normal break-words pl-2">Cell Phone Reimbursement</li><li class="whitespace-normal break-words pl-2">Annual Wellness Allowance</li><li class="whitespace-normal break-words pl-2">FSA and Dependent Care FSA</li><li class="whitespace-normal break-words pl-2">10 Paid Holidays</li><li class="whitespace-normal break-words pl-2">Generous Paid Time Off</li><li class="whitespace-normal break-words pl-2">Paid Sick Days</li></ul>Physical Requirements:<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">Manual and finger dexterity, eye-hand coordination, and ability to use department equipment</li><li class="whitespace-normal break-words pl-2">Occasional exertion of 30-50 lbs. of force may be required for tasks such as handling medical equipment and lifting computers/laptops</li><li class="whitespace-normal break-words pl-2">Ability to remain seated in a stationary position for prolonged periods</li><li class="whitespace-normal break-words pl-2">Ability to walk while carrying daily items or medical supplies</li><li class="whitespace-normal break-words pl-2">Normal/typical medical clinical work environment</li></ul>This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, the Company reserves the right to revise the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position, employees may be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

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