Charlotte, NC30+ days ago
What your day-to-day will look like: • Cultivate strong core carrier relationships while negotiating and securing carriers to move freight • Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process • Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary • Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc. • Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand • Accurately maintain and update information in the company's operating systems • Conduct research in available databases for potential leads; make cold calls to prospects • Track back-end billing and invoicing to ensure that carrier charges are accurate.