Springfield, IL2 days ago
Help customers understand and adopt Datavant/Ontellus solutions by connecting capabilities to practical outcomes, including faster case movement, improved records usability, reduced administrative burden, clearer workflow visibility, stronger claims or legal files, and better case resolution. Proactively engage customers based on data signals, including declining volume, low adoption, inactivity, unresolved holds, service issues, workflow gaps, customer sentiment changes, or expansion potential.