Ann Arbor, MI30+ days ago
What your day-to-day will look like: Cultivate strong core carrier relationships while negotiating and securing carriers to move freight Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc. Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand Accurately maintain and update information in the company's operating systems Conduct research in available databases for potential leads; make cold calls to prospects Track back-end billing and invoicing to ensure that carrier charges are accurate.