UNKNOWN

FEED

THE IDEAL CANDIDATE: • 1+ Year of Prior Relevant Experience in Hotel operations, Casino marketing, VIP services or Table games • Must be willing to work flexible as scheduling can vary from Day shift starting at 9:00am to Swing shift any time up to 1:00am consisting of 8hr shifts or more depending on business needs. THE PERKS & BENEFITS: • Healthcare, financial and time off benefits • Wellness incentive programs to help you stay healthy physically and mentally • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

The SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:As an Casino Executive Host, youll be instrumental in maintaining and enhancing our casino customer base while providing exceptional service and personalized experiences for our guests while following MGM Resorts Marketing policies. You will use appropriate judgment to execute and expediting processes to ensure excellent customer service. If you have a proven track record in servicing elite clientele and customer relations and are ready to make a significant impact, apply today!THE DAY-TO-DAY:• Evaluate customers casino activity to provide incentives and approve comps and allowances (e.g., rooms, food, beverages, event tickets, promotional chips, and free play).
• Maintain and develop the propertys customer base through regular interactions and personalized service.
• Greet customers from assigned regions during check-in and check-out, ensuring their satisfaction throughout their stay.
• Process reservations using OPERA, and PATRON management systems.
• Grant marker authorization limits to qualifying customers, when authorized.
• Attend special events to promote marketing efforts and engage with guests.
• Maintain confidentiality of customer information while complying with company policies regarding privacy.
• Resolve customer disputes and complaints to ensure satisfaction for both the customer and the company.
• Comply with all local laws, Title 31, and attend mandatory compliance and training sessions.THE IDEAL CANDIDATE:• 1+ Year of Prior Relevant Experience in Hotel operations, Casino marketing, VIP services or Table games
• Must be willing to work flexible as scheduling can vary from Day shift starting at 9:00am to Swing shift any time up to 1:00am consisting of 8hr shifts or more depending on business needs. This includes weekends and holidays.
• Proof of eligibility to work in the country locatedTHE PERKS & BENEFITS:• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining roomVIEW JOB DESCRIPTION:<a href="http://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19648" rel="nofollow">http://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19648</a>Pay Range:The pay range for this role is:This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to JOIN THE SHOW? Apply today!

MGM Resorts International

Casino Executive Host - MGM Springfield

Casinos

Customer Relations

Customer Support/Service

Develop and Maintain Customers

Diversity

Food and Beverage Industry

Marketing

Real Estate Development

Resolve Customer Issues

Team Player

THE DAY-TO-DAY: Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests. Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected.

HOUR

Springfield, MassachusettsThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB:Join the thrilling atmosphere at MGM Springfield as a Table Games Floor Supervisor! As a Table Games Floor Supervisor, you will play a crucial role in overseeing the operations and conduct of assigned table games and personnel. Your leadership will ensure that our guests experience exceptional service while enjoying their time in our dynamic gaming environment. THE STARTING RATE: $29.00 per hour THE DAY-TO-DAY:<ul><li>Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests</li><li>Monitor guest flow and notify management when adjustments to open table games are needed</li><li>Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy</li><li>Maintain proper bankroll levels to accommodate existing or anticipated play</li><li>Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment</li><li>Verify the accuracy of all documents and ensure that all procedures are adhered to</li><li>Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected</li></ul> THE IDEAL CANDIDATE:<ul><li>Has a High School Diploma or GED</li><li>Has 2+ years of prior relevant experience or casino operations experience, or according to property requirement, or an equivalent combination of education, training and experience</li></ul> THE PERKS & BENEFITS:<ul><li>Free meals in our employee dining room</li><li>Free parking on and off shift</li><li>Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more</li><li>Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community</li></ul> VIEW JOB DESCRIPTION:
<a href="https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14333" rel="nofollow">https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14333</a> Pay RateThe rate for this role is: $29.00This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today!

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Casino Executive Host - MGM Springfield MGM Resorts International

Table Games Floor Supervisor - MGM Springfield MGM Resorts International

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