Responsibilities include but are not limited to: Support production activities for U.S. regulatory reporting, including reconciliations, break investigation and resolution, data validation; Act as a primary interface for stakeholders, including Line of Business Controllers, Financial Control, Product Controllers, and Report Owners, ensuring timely resolution of user queries and production issues; Provide L2/L3 support across FRRA platforms (FRI, Axiom), including triaging issues, performing root cause analysis, and validating fixes; Drive issue resolution end-to-end, coordinating across technology, data, and business teams, with clear escalation where required; Partner with technology (SRE, AD, and data teams) to address system-related issues, improve platform stability, and enhance data quality; Support testing, validation, and readiness activities for system upgrades, releases, and strategic initiatives (e.g., AWS/Databricks migration); Contribute to change management and continuous improvement, identifying opportunities to enhance operating models, tools, and user experience; Advocate for business and regulatory reporting needs during prioritization discussions, ensuring critical enhancements and fixes are delivered . Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent experience; 1+ years of relevant experience in finance, accounting, or regulatory reporting; Understanding of financial statements, accounting principles, and variance analysis; Strong analytical and problem-solving skills, including ability to investigate data issues and perform root cause analysis .