INTERPERSONAL SKILLS: Important Level - Position engages in or requires some or all of the following: uses alternative or combined human relations skills in understanding other people and influencing their behavior in order to achieve job objectives; applies skills of persuasiveness or assertiveness, as well as sensitivity to other persons point of view in order to influence their behavior, change an opinion, or turn a situation around; provides direction, consultation, and/or training; deals with confidential information; and/or has moderate level of contact with students, program participants, and/or the public. Coordinates all activities associated with administering surveys, including designing, formatting, scanning, describing, analyzing, summarizing, and presenting results; monitors and collects research data to assess accuracy, validity, and reliability; writes reports highlighting key findings and conclusions; and makes presentations of results as needed.