The Practice Coordinator II/ Treatment Planning Coordinator primary responsibility is managing patient appointments for the Oral Medicine Clinic, the incumbent can act in all capacities of the administrative team including but not limited to: Front desk or Scheduling, insurance verification, requesting pre-authorizations, treatment plan coordinating and managing billing and collections in partnership with the DC's Patient Billing Services (PBS). Responds to telephone calls from patients seeking care at UCSF Dental Center, clinics and triages all telephone calls, screening for emergencies and routing all messages, requests for same day appointments, refill requests, etc. to the appropriate box.